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Publié il y a 6 jours

Customer Service Representative

@ Congebec

Toutes ses offres

Calgary, Alberta

22–24 $/hTemps plein1+ ans d’expérience
Postuler
SIGNAUX

En bref

Congebec is hiring a full-time Customer Service Representative to process customer orders, handle administrative follow-ups, and coordinate information between customers and operations teams. The work centres on warehouse order processing, shipping coordination and billing inquiries, mostly in an office. The posting requires at least one year of warehousing or logistics experience and good English.

Salaire :

22 $–24 $ de l’heure

Responsabilités :

  • Process customer shipment requests in the WMS and generate picking documents and bills of lading
  • Schedule loads and notify the dispatcher of shipping and receiving priorities
  • Double-check shipment quantities, dates and documentation
  • Support customer billing and account inquiries
  • Follow warehouse policies and health and safety rules, including HACCP and BRCGS

Résumé des exigences :

  • At least one year of warehousing or logistics experience
  • Customer service experience
  • Good spoken and written English
  • Good Microsoft Office skills (Teams, Excel, Word, Outlook)
  • High school diploma (asset)

Outils et compétences

Warehouse Management System (WMS)Microsoft ExcelMicrosoft WordMicrosoft OutlookMicrosoft Teams
Source et dates

Site carrière / système de candidatures · teamtailor

Date publiée par l’employeur
2026-11-04
Première détection par notre source
2026-11-09
Mise à jour du dossier source
2026-11-09

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
Expérience1 an(s) et plus
Heures par semaine40 (estimé)
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau, Entrepôt
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish
FormationSecondaire (DES) (préféré)

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Postuler
ChampValeur
Offres sur Jobsy3
Description

Position Purpose

Contribute to a positive customer experience by ensuring the efficient processing of orders, maintaining accurate administrative follow-ups, and coordinating information between customers and operations teams.

Key Responsibilities

  • Verify and process requirements for receiving customer shipments into the warehouse.

  • Enter the customer request into the Warehouse Management System (WMS), review stock status, and generate picking documents and bills of lading.

  • Notify the dispatcher of shipping/receiving priorities.

  • Schedule loads for shipping.

  • Perform double-checks of shipments (quantities, dates, and related documentation) to ensure accuracy.

  • Provide support for customer billing and account inquiries.

  • Respect, follow, and ensure compliance with warehouse policies, procedures, standards, and health and safety rules, including HACCP & BRCGS.

  • Perform other related duties.

What Will Help You Succeed

  • A minimum of one (1) year of warehousing or logistics experience.

  • Customer service experience.

  • High school diploma (asset).

Skills and Competencies Required for the Position

  • Good level of English, both spoken and written.

  • Good computer skills in Microsoft Office Suite (Teams, Excel, Word, and Outlook).

  • Good interpersonal, communication, and relationship-building skills.

  • Ability to prioritize and organize tasks effectively and efficiently while meeting deadlines.

  • General knowledge of warehouse functions.

  • Ability to follow written and oral instructions accurately.

Special Conditions of the Position

  • Primarily office-based work environment.

  • Simultaneous management of multiple requests and deadlines.

  • Frequent interaction with clients, carriers, and operational teams

* This job description is subject to revision based on operational needs.
** Here is a list of our employee benefits.

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