Publié hier
Customer Service Representative
@ Express Employment Professionals
Delta, Colombie-Britannique
En bref
Express Employment Professionals is hiring a Customer Service Representative in Delta, BC, for a client on a permanent full-time basis. The role handles customer calls, emails and orders, processes returns and billing corrections, and maintains vendor and SKU setups. Pay is $23.65/hr plus 4% vacation pay, with day shifts from 8am to 4:30pm, or 7am to 3:30pm after training.
Salaire :
23,65 $ de l’heure
Responsabilités :
- Communicate with customers by phone, in person and email
- Process inbound orders, returns and shipments accurately
- Review billing, accounting and tax postings for accuracy
- Create and maintain vendor and SKU setups
- Refer complaints and coordinate with other departments
Résumé des exigences :
- Outstanding customer service skills
- Exceptional phone manner
- Meticulous and accurate
- Strong skills in Word, Excel and Outlook
- Sage Enterprise experience preferred
- Food distribution experience an asset
Outils et compétences
Source et dates
Site carrière / système de candidatures · careerpage
- Date publiée par l’employeur
- 2026-11-11
- Première détection par notre source
- 2026-11-12
- Mise à jour du dossier source
- 2026-11-12
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Heures par semaine | 40 |
| Horaire | jour |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Avantages mentionnés | Congés payés généreux |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Express Employment Professionals
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
To help as many people as possible find good jobs by helping as many clients as possible find good people.
Description complète de l’entreprise
Founded in 1983 and corporately headquartered in Oklahoma City, Express Employment International supports the Express Employment Professionals franchise and related brands. The Express franchise brand is an industry-leading, international staffing company with franchise locations across the U.S., Canada, South Africa, Australia and New Zealand. Express International boasts a team of more than 500 professionals in Oklahoma City, and a network of sales and support teams internationally. Express Employment Professionals, our flagship franchise, has more than 870 franchise locations and began franchising in 1985 to deliver staffing support and human resource services through a network of franchise office owners. Express helps people find good jobs and companies find good people, and offers a full range of employment solutions, including evaluation hire, temporary staffing, professional search, and human resources for businesses around the globe. Focusing on a wide range of positions, Express' long-term goal is to put a million people to work annually.
- Abonnés LinkedIn
- 189 455
- Personnes associées sur LinkedIn
- 14 384
- Bureaux déclarés
- 9701 Boardwalk Boulevard, Oklahoma City, OK 73162, US
- Autres noms enregistrés
- Express Employment International Headquarters
- Express Employment International
- Spécialités
- professional
- administrative
- commercial
- employment
- jobs
- staffing
- personnel
- career
- hiring
- workforce
- placement
- temporary
- human resources
- skilled trades
- direct hire
- light industrial
- and office services
- Le profil indique une agence de recrutement
- Oui
Founded in 1983 and corporately headquartered in Oklahoma City, Express Employment International supports the Express Employment Professionals franchise and related brands. The Express franchise brand is an industry-leading, international staffing company with franchise locations across the U.S., Canada, South Africa, Australia and New Zealand. Express International boasts a team of more than 500 professionals in…
| Champ | Valeur |
|---|---|
| Secteur | Staffing and Recruiting |
| Taille | 10,001+ employees |
| Siège social | Oklahoma City, OK |
| Type d’organisation | Privately Held |
| Fondée en | 1983 |
| Spécialités | professionaladministrativecommercialemploymentjobsstaffingpersonnelcareerhiringworkforce |
| Offres sur Jobsy | 378 |
| Voir la page |
Express Employment Professionals is currently looking for an outstanding Customer Service Representative, for our client in Delta, BC. This is a permanent position for the right candidate.
DUTIES:
- Communicate with customers by phone, in person, and through e-mail to ensure the best service possible
- Answer customer questions regarding products, service, operation, or maintenance
- Interview clients to get information, explain services
- Process inbound customer orders accurately by following established guidelines
- Solicit or provide information as required to accurately complete customer orders, returns, shipments, and requests for product pricing and availability
- Review data to determine if orders have been numbered, coded, and processed accurately before they are released to ensure successful shipment
- Process proof of delivery for products or services, track customer orders, research missing/late deliveries
- Review data to determine if billing, accounting, and tax postings are accurate
- Initiate corrections for processing errors
- Refer complaints concerning service or product failure to appropriate departments for investigation
- Coordinate customer service needs with other departments as required to ensure customer service
- Engage in troubleshooting activities and escalate issues that impact any aspect of the full-cycle order fulfillment process
- Issue return authorization numbers per approved customer requests; track and update receipts; dispute pricing/quantity errors; and maintain list of approved return items by customer
- Receive and process orders for products or merchandise by mail, phone, or in person
- Assist in providing documentation to dispute logistics claims in order to recover costs from responsible parties
- Apply trend data to drive process improvement and avoid future charge-backs
- Create and maintain all Vendor set-ups
- Create and maintain all SKU set-ups
REQUIREMENTS:
- MUST have outstanding customer service skills
- MUST have exceptional phone mannerism
- MUST be meticulous and accurate
- MUST have strong computer skills (Word, Excel, Out-Look)
- Sage Enterprise software experience preferred but not required
- Food distribution experience could be an asset but not required
Pay Rate: $23.65/hr +4% vacation pay
Hours: 8am - 4:30pm and 7am to 3:30pm after training
If you are qualified for the position, please email your resume in a Word document to: [email protected]. In the subject line, please quote "Customer Service Representative - A371VL" If your skills and experience meet with our client's requirements, we will forward your details for consideration. By submitting your resume and/or cover letter to us, you give express consent to use your details for this purpose.
Phone is also welcome 604-668-5899 as we also have many other positions available: www.expresspros.com/deltarichmondbc
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