Première détection par notre source: il y a 28 jours
Customer Service Representative
@ Reliable Staffing
Brampton, Ontario
En bref
Reliable Staffing is hiring a Customer Service Representative to support daily operations in a fast-paced 3PL environment. The work covers customer inquiries by phone and email, shipment tracking, and coordination with dispatch and carriers.
Responsabilités :
- Handle customer inquiries by phone and email
- Provide shipment updates and order status
- Enter and manage data in TMS
- Coordinate with dispatch, operations, and carriers
- Support documentation, billing, and tracking
Résumé des exigences :
- 3+ years customer service in logistics or 3PL
- Experience with TruckMate is an asset
- Strong communication and attention to detail
- Proficient in Microsoft Office
- Ability to multitask and meet deadlines
Outils et compétences
Source et dates
Type de source non vérifié · manatal
- Date publiée par l’employeur
- Non fourni
- Première détection par notre source
- 2026-10-12
- Mise à jour du dossier source
- 2026-10-12
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | Service à la clientèle |
| Expérience | 3 an(s) et plus |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Reliable Staffing
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 68 |
Position Summary
Seeking a detail-oriented and proactive Customer Service Representative (CSR) to support daily operations in a fast-paced 3PL environment. Responsible for handling customer inquiries, tracking shipments, coordinating internally, and ensuring accurate, efficient service.
Key Responsibilities
- Act as primary contact for customer inquiries (phone & email)
- Provide shipment updates and order status
- Enter and manage data in TMS accurately
- Coordinate with dispatch, operations, and carriers
- Resolve issues
- Maintain professional communication
- Support documentation, billing, and tracking
- Manage multiple tasks in a fast-paced environment
Qualifications - 3+ years of customer service experience in logistics/3PL industry.
- Experience with TruckMate is an asset.
- Strong communication and attention to detail
- Ability to multitask and problem-solve independently
- Proficient in Microsoft Office (Excel, Outlook, Word)
- Ability to work under pressure and meet deadlines
If interested, please reach out to us on 437-994-7394 or 416-275-6475.
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