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Première détection par notre source: il y a 29 jours

Customer Service Representative

@ Reliable Staffing

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Brampton, Ontario

3+ ans d’expérience
Postuler
SIGNAUX

En bref

Reliable Staffing is hiring a Customer Service Representative to support daily operations at a 3PL logistics provider. The role handles customer inquiries by phone and email, provides shipment and order status updates, and coordinates with dispatch, operations and carriers. The posting requires 3+ years of customer service experience, preferably in logistics, and states no schedule, pay or arrangement.

Responsabilités :

  • Handle customer inquiries by phone and email
  • Provide shipment updates and order status
  • Enter and manage data in the TMS
  • Coordinate with dispatch, operations and carriers
  • Support documentation, billing and tracking

Résumé des exigences :

  • 3+ years of customer service experience, logistics or 3PL preferred
  • TruckMate experience is an asset
  • Strong communication and attention to detail
  • Proficient in Microsoft Office (Excel, Outlook, Word)
  • Ability to multitask and work under pressure

Outils et compétences

TruckMateTMSMicrosoft ExcelMicrosoft OutlookMicrosoft WordPhoneEmail
Source et dates

Type de source non vérifié · manatal

Date publiée par l’employeur
Non fourni
Première détection par notre source
2026-10-12
Mise à jour du dossier source
2026-10-12

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineService à la clientèle
Expérience3 an(s) et plus
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Reliable Staffing

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ChampValeur
Offres sur Jobsy68
Description

Position Summary
Seeking a detail-oriented and proactive Customer Service Representative (CSR) to support daily operations in a fast-paced 3PL environment. Responsible for handling customer inquiries, tracking shipments, coordinating internally, and ensuring accurate, efficient service.

Key Responsibilities

  • Act as primary contact for customer inquiries (phone & email)
  • Provide shipment updates and order status
  • Enter and manage data in TMS accurately
  • Coordinate with dispatch, operations, and carriers
  • Resolve issues
  • Maintain professional communication
  • Support documentation, billing, and tracking
  • Manage multiple tasks in a fast-paced environment

    Qualifications
  • 3+ years of customer service experience (logistics/3PL preferred)
  • Experience with TruckMate is an asset.
  • Strong communication and attention to detail
  • Ability to multitask and problem-solve independently
  • Proficient in Microsoft Office (Excel, Outlook, Word)
  • Ability to work under pressure and meet deadlines

If interested, please reach out to us on 416-275-6475 or 437-994-7394.

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