Première détection par notre source: il y a 29 jours
Customer Service Representative
@ Reliable Staffing
Brampton, Ontario
En bref
Reliable Staffing is hiring a Customer Service Representative to support daily operations in a fast-paced 3PL environment. The role handles customer inquiries by phone and email, tracks shipments, and coordinates with dispatch, operations and carriers. Three years of customer service experience, logistics or 3PL preferred, is asked for.
Responsabilités :
- Primary contact for customer inquiries by phone and email
- Provide shipment updates and order status
- Enter and manage data in TMS
- Coordinate with dispatch, operations and carriers
- Resolve issues and support documentation, billing and tracking
Résumé des exigences :
- 3+ years of customer service experience, logistics or 3PL preferred
- TruckMate experience is an asset
- Strong communication and attention to detail
- Ability to multitask and problem-solve independently
- Proficient in Microsoft Office (Excel, Outlook, Word)
- Ability to work under pressure and meet deadlines
Outils et compétences
Source et dates
Type de source non vérifié · manatal
- Date publiée par l’employeur
- Non fourni
- Première détection par notre source
- 2026-10-12
- Mise à jour du dossier source
- 2026-10-12
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | Service à la clientèle |
| Expérience | 3 an(s) et plus |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Reliable Staffing
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 68 |
Position Summary
Seeking a detail-oriented and proactive Customer Service Representative (CSR) to support daily operations in a fast-paced 3PL environment. Responsible for handling customer inquiries, tracking shipments, coordinating internally, and ensuring accurate, efficient service.
Key Responsibilities
- Act as primary contact for customer inquiries (phone & email)
- Provide shipment updates and order status
- Enter and manage data in TMS accurately
- Coordinate with dispatch, operations, and carriers
- Resolve issues
- Maintain professional communication
- Support documentation, billing, and tracking
- Manage multiple tasks in a fast-paced environment
Qualifications - 3+ years of customer service experience (logistics/3PL preferred)
- Experience with TruckMate is an asset.
- Strong communication and attention to detail
- Ability to multitask and problem-solve independently
- Proficient in Microsoft Office (Excel, Outlook, Word)
- Ability to work under pressure and meet deadlines
If interested, please reach out to us on 416-671-9476 or 437-994-7394.
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