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Première détection par notre source: il y a 25 jours

Customer Service Representative

@ The Foreign Venture Group

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Calgary, Alberta

Temps plein1+ ans d’expérience
Postuler
SIGNAUX

En bref

The Foreign Venture Group is hiring a full-time Customer Service Representative in Calgary, AB to handle inbound calls, emails and chat, book service calls with dispatch, and manage customer records. The role requires 1-3 years of customer service or call center experience, strong communication skills and familiarity with CRM or scheduling systems.

Responsabilités :

  • Answer inbound calls, emails and chat inquiries
  • Book service calls and coordinate with dispatch
  • Manage customer records and update account information
  • Handle complaints and escalate issues
  • Support technicians and clients during service calls

Résumé des exigences :

  • 1-3 years of customer service or call center experience
  • Strong verbal and written communication skills
  • Ability to multitask in a fast-paced environment
  • Familiarity with CRM or scheduling systems
  • Positive, solution-oriented attitude

Outils et compétences

CRM systemScheduling system
Source et dates

Type de source non vérifié · loxo

Date publiée par l’employeur
Non fourni
Première détection par notre source
2026-10-15
Mise à jour du dossier source
2026-10-15

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
Expérience1 an(s) et plus
Heures par semaine40 (estimé)
Déplacementsavion : aucun
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Postuler

The Foreign Venture Group

Toutes ses offres
ChampValeur
Offres sur Jobsy9
Description

Job Title: Customer Service Representative (CSR)

Company: The Foreign Venture Group Inc.

Location: Calgary, AB

Job Type: Full Time

We Lead with Equity

At FVG, equity isn't an afterthought: it's a foundation. We are an equal opportunity employer committed to building a workplace where diverse perspectives are respected, empowered, and celebrated from the start. We welcome applicants from all backgrounds and walks of life, and we actively work to create an environment where everyone can thrive.

About FVG

Foreign Venture Group (FVG) is a Canadian-based digital transformation company committed to helping businesses scale smarter. We combine human talent and innovative technology to solve real-world business challenges. Our mission is centered on people: both our clients and our team. We believe work should be fulfilling, growth should be shared, and impact should be mutual. If you’re looking to contribute to meaningful outcomes while developing professionally in a values-driven culture, FVG might be the right place for you.

JOB OVERVIEW

We are hiring a Customer Service Representative to handle customer inquiries, scheduling, and account management. The CSR is the first point of contact and plays a vital role in building client trust.

KEY RESPONSIBILITIES

  • Answer inbound calls, emails, and chat inquiries.
  • Book service calls and coordinate with dispatch.
  • Manage customer records and update account information.
  • Handle complaints and escalate issues as needed.
  • Provide support to technicians and clients during service calls.

Qualifications

  • 1–3 years of customer service or call center experience.
  • Strong verbal and written communication skills.
  • Ability to multitask in a fast-paced environment.
  • Familiarity with CRM or scheduling systems.
  • Positive, solution-oriented attitude.

WHY FVG

At FVG, we’re not just building brands: we’re shaping the future of digital transformation for SMEs across Canada and beyond. As a people-first organization, we believe in empowering our team members with clarity, collaboration, and purpose. If you’re ready to bring your creativity, structure, and passion for content and business strategy to a team that values your voice and vision, this role is for you.

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Lieux et modes de travail

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Tout le CanadaTélétravail · Hybride · Sur place · Sur le terrain

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