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Customer Service Representative - Cold Lake

@ Enterprise Mobility

Toutes ses offres Site Web

Cold Lake, Alberta

17,50 $/hTemps plein1+ ans d’expérience
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En bref

Enterprise Mobility is hiring a full-time Customer Assistance Representative Sr at its Cold Lake, Alberta branch, paying $17.50 an hour on a Monday to Friday, 8:00am to 4:30pm schedule. The role serves internal and external customers face to face, handling rentals, returns, phone calls and light administrative and accounting tasks. The posting states a benefits package including paid time off, retirement savings and extended health coverage.

Salaire :

17,50 $ de l’heure

Responsabilités :

  • Take incoming reservation and rate calls
  • Serve walk-in customers at the rental counter
  • Process returns, check-ins and kiosk transactions
  • Perform administrative and billing tasks
  • Clean and inspect rental vehicles

Résumé des exigences :

  • One year customer service or sales experience
  • High school diploma, some college preferred
  • Valid Alberta Class 5 licence with clean driving record
  • Authorized to work in Canada, no sponsorship
  • Available Monday to Friday, 8:00am to 4:30pm

Outils et compétences

POSkioskwashing equipment

Avantages mentionnés

Assurance maladieSoins dentairesSoins de la vueAssurance vieRégime de retraiteCongés payésRabais employé
Source et dates

Site carrière / système de candidatures · icims

Date publiée par l’employeur
2026-11-11
Première détection par notre source
2026-11-11
Mise à jour du dossier source
2026-11-11

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
Expérience1 an(s) et plus
Heures par semaine37.5
Horairejour
Déplacementsavion : aucun · route : minimes
Milieu de travailMagasin, Chez les clients
PositionAssis et debout
Exigences physiquesphysique modéré · ordinateur modéré
LanguesEnglish
Permis de conduireexigé
Vérificationsdossier de conduite, drogues et alcool
Candidatures encouragéesPersonnes handicapées, Vétérans
FormationSecondaire (DES) (exigé), Collégial (DEC) (préféré)
Avantages mentionnésCongés payés généreux, Régime de retraite, Rabais employé, Formation payée

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Enterprise Mobility

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Description complète de l’entreprise

At Enterprise Mobility™ we are paving a new way forward by creating better experiences for how we move. We give people around the world the ability to connect in ways that suit their unique needs. It’s a bold idea that has defined our purpose-led, people-first organization for over 65 years, and it’s one that we continue to strive toward with every journey. Through our trusted brands and our portfolio of offerings, we aim to reach the highest levels of customer service with each interaction. And we invest in — and care about — each other, our communities and every journey. It’s a point of pride and distinction, rooted in our origins. It’s how we grew from a pioneer with a fleet of seven cars to a global mobility leader with more than 90,000 team members around the world. And it’s what will continue to drive the future of the organization and mobility itself. Over the years, we’ve learned moving forward isn’t a simple matter of going from point A to B. Today, mobility is the movement of people and goods. It goes beyond the vehicles we drive to encompass an integrated way of travel that meets every individual’s unique needs and preferences. That is why it’s our vision to be the world’s best and most trusted mobility company. As mobility continues to evolve, we'll continue to innovate to work toward a reimagined mobility future that is more accessible, efficient and sustainable for all.

Abonnés LinkedIn
172 889
Personnes associées sur LinkedIn
68 134
Bureaux déclarés
  • 600 Corporate Park Drive, St. Louis, Missouri 63105, US
Catégories d’activité
  • Fleet Management
  • Subscription Service
  • Car Sharing
  • Consulting
  • Software
  • Transportation
  • Travel Agency
  • SEO
  • Tourism
  • Rental
  • Web Apps
  • Automotive
  • Quality Assurance
  • Travel
Autres noms enregistrés
  • Enterprise Holdings
  • Enterprise Mobility
Spécialités
  • customer service
  • Career Growth
  • Car Sales
  • Car Rentals
  • Mobility Solutions
  • Military Hiring
  • Veteran Hiring
  • Entry Level Hiring
  • Travel
  • Business Travel
  • Fleet Management
  • and Careers
Le profil indique une agence de recrutement
Non
Investissement total déclaré
0

La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.

Toutes ses offres Site Web

At Enterprise Mobility™ we are paving a new way forward by creating better experiences for how we move. We give people around the world the ability to connect in ways that suit their unique needs. It’s a bold idea that has defined our purpose-led, people-first organization for over 65 years, and it’s one that we continue to strive toward with every journey. Through our trusted brands and our portfolio of offerings…

ChampValeur
SecteurTravel Arrangements
Taille10,001+ employees
Siège socialSt. Louis, Missouri
Type d’organisationPrivately Held
Spécialitéscustomer serviceCareer GrowthCar SalesCar RentalsMobility SolutionsMilitary HiringVeteran HiringEntry Level HiringTravelBusiness Travel
Offres sur Jobsy274
LinkedInVoir la page
Description

Overview

The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location.

Opening available at the following branch location:

  • 3625 50 STREET COLD LAKE, AB T9M 1K6

This is a full time position that pays $17.50 / hour

We offer:

  • Paid time off
  • Employee discount
  • Retirement savings plan
  • Extended Health Benefits (Medical, Prescription Drug, Dental and Vision)
  • Life Insurance
  • Training and development

Schedule:

  • Monday-Friday: 8:00am-4:30pm

Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.

Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.

Responsibilities

  • Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
  • Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned
  • Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
  • Meet and greet customers in a friendly and timely manner
  • Provide directions and general assistance
  • Assist to assess condition of rental upon return
  • Process returns, check-ins and exit kiosk transactions
  • Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed
  • Understand and communicate rental terms and conditions, vehicle features and other services
  • May sell optional protection products, upgrades, fuel options and other additional equipment
  • Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
  • Clean vehicle interior and exterior by hand or by operating washing equipment when needed
  • Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
  • Perform miscellaneous and backup duties job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • High school diploma or above required; some college preferred

  • Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support

  • Must have a valid Alberta Class 5 drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
  • No drug or alcohol related conviction on driving record in the past 5 years
  • Must be authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the future.
  • Apart from religious observation, must be able to work the following schedule(s): Monday-Friday: 8:00am-4:30pm
  • Must be at least 18 years of age.

Posted Salary Range

CAD $17.50 / Hour

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