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Publié le mois dernier

Customer Service Representative (In-Office, not Remote)

@ Orgill

Toutes ses offres Site Web

London, Ontario

Temps plein2+ ans d’expérience
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SIGNAUX

En bref

Orgill is hiring a full-time Customer Service Representative to respond to customer inquiries, resolve issues and process orders, invoices, returns and credits. The role is in-office, Monday to Friday, with a salary of $43,680 per year plus a bonus of up to 8%.

Responsabilités :

  • Respond to customer inquiries in a timely manner
  • Acknowledge, investigate and resolve customer issues
  • Process orders, invoices, returns and credits
  • Maintain multiple databases and files
  • Support Sales and Operations departments

Résumé des exigences :

  • High school diploma or equivalent required
  • Two years of customer service experience
  • Working knowledge of GSuite and CRM software
  • Experience in retail or wholesale hardware preferred
  • Bilingual French and English preferred

Outils et compétences

CRM softwareGSuite

Avantages mentionnés

Assurance maladieSoins dentairesSoins de la vueAssurance vieProgramme d’aideCongés payés
Source et dates

Site carrière / système de candidatures · ultipro

Date publiée par l’employeur
2026-09-29
Première détection par notre source
2026-10-15
Mise à jour du dossier source
2026-10-15

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineService à la clientèle
Expérience2 an(s) et plus
Heures par semaine38.75
Horairejour
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish, French
FormationSecondaire (DES) (exigé)
Avantages mentionnésCongés payés généreux, Prime de rendement, Mieux-être

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Orgill

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Help our customers be successful

Description complète de l’entreprise

Orgill, Inc. is the world's largest independent hardlines distributor with annual sales of $3.5 billion. The privately owned company was founded in 1847 and is headquartered in Collierville, TN. Orgill serves more than 11,000 retail hardware stores, home centers, pro lumber dealers, and farm stores throughout the United States and Canada, and over 50 countries around the world. Orgill retailers have immediate access to more than 75,000 SKUs in each of its eight distribution centers. Drop Ship programs are available from the industry's leading manufacturers. Orgill's distribution facilities are among the newest and most efficient in the industry, with order accuracy rates of 99.6% and industry leading fill rates. Orgill operates one of the industry's largest truck fleets. 98% of Orgill customers receive their shipment on a scheduled Orgill truck with an Orgill driver within 48 hours of placing their order. More than 350 Orgill field representatives are strategically located throughout North America. These highly trained men and women work side by side with customers to help identify and address opportunities in the dealer's local market. Our field staff is supported by a highly skilled team of customer service specialists located in each distribution center, as well as our Collierville home office, who are always a phone call away. Orgill's sales have doubled over the past ten years, and are 15x what they were in 1990. The growth is a direct result of the company's focus on its mission to "Help Our Customers Be Successful". Interested in a career with Orgill? Visit www.orgill.com/careers

Abonnés LinkedIn
21 640
Personnes associées sur LinkedIn
1 880
Bureaux déclarés
  • 4100 S Houston Levee Rd, Collierville, TN 38017, US
Autres noms enregistrés
  • Orgill
Le profil indique une agence de recrutement
Non
Toutes ses offres Site Web

Orgill, Inc. is the world's largest independent hardlines distributor with annual sales of $3.5 billion. The privately owned company was founded in 1847 and is headquartered in Collierville, TN. Orgill serves more than 11,000 retail hardware stores, home centers, pro lumber dealers, and farm stores throughout the United States and Canada, and over 50 countries around the world. Orgill retailers have immediate…

ChampValeur
SecteurWholesale
Taille1,001-5,000 employees
Siège socialCollierville, TN
Type d’organisationPrivately Held
Offres sur Jobsy4
LinkedInVoir la page
Description

Join Orgill Canada, where our mission, "Help Our Customers Be Successful," isn't just a statement—it's the foundation of everything we do. As the leading independent hardlines distributor, we pride ourselves on innovation, quality, and a relentless drive to provide our customers with the tools, products, and programs they need to thrive. We're more than a team; we're a community dedicated to the success of our customers, striving for excellence and improvement at every turn.

Orgill Canada is an equal opportunity employer; this position is offered in accordance with this principle. Accommodations are available at all stages of the employment process.

We're Hiring: Customer Service Representative

Your Role: In this vital position you're a key partner in our overarching goal to ensure customer success. This front-line support must maintain a positive, empathetic and professional attitude towards our customers. Responding in a timely manner through a variety of channels and resolving customer issues is our main focus.

  • Developing customer relationships by providing support and responding to all customer inquiries in a timely manner
  • Acknowledging, investigating and resolving customer issues
  • Support other departments including Sales and Operations
  • Administrative duties including processing orders, invoices, returns, and credits
  • Maintain multiple databases and files
  • Ensure and provide professional customer satisfaction and support

What We're Looking For: An individual who is able to have excellent interpersonal, organizational, problem-solving, and communication skills. Candidates should be independent, meeting deadlines, and completing objectives with little or no supervision.

  • High School diploma or equivalent required
  • Two years of previous customer service experience
  • Prior experience in the retail or wholesale hardware, lumber, building materials, etc. is preferred
  • Working knowledge of GSuite & CRM software (Customer Relationship Management)
  • Bilingualism (French and English) is preferred but not required

Hours of Work: Monday - Thursday: 8:00 am - 4:45pm, Friday: 8:00am - 3:00 pm.

Compensation:

  • $43,680.00 per annum
  • This position is eligible for a bonus of up to 8% of your annual salary based on company performance. Any bonus payment is not guaranteed and is at the discretion of the Company. You must be employed at the time of bonus payment in order to receive any potential bonus. Bonuses are prorated the first year based on your start date.
  • Benefits package that includes extended health and dental care, an employee assistance program, life insurance, paid time off, and vision care.

Take the next step in your career with Orgill Canada and be a part of a dynamic team that values your growth and stability.

Apply Today and Build Your Future with Us!

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