Publié il y a 5 mois
Customer Service Representative, Personal Lines
@ Lawrie Insurance Group Inc
Hamilton, Ontario
En bref
Lawrie Insurance Group Inc is hiring a RIBO-licensed Customer Service Representative for its Personal Lines team to manage a book of business, process policy changes, and underwrite renewals. The role requires 2-3 years of personal insurance experience and strong computer skills, including Applied Systems (EPIC) and Compu-quote as an asset. Salary is $45,000 to $57,000 depending on experience.
Responsabilités :
- Advise clients on renewals, claims and billing
- Process policy changes and requests
- Underwrite renewals and manage retention
- Manage a client book of business
- Process month-end reports
Résumé des exigences :
- Minimum 2-3 years of personal insurance experience
- Valid RIBO licence
- Knowledge of company underwriting and insurer rules
- Experience with EPIC (Applied Systems) and Compu-quote is an asset
- Strong communication and relationship skills
Outils et compétences
Source et dates
Site carrière / système de candidatures · adp
- Date publiée par l’employeur
- 2026-06-24
- Première détection par notre source
- 2026-10-20
- Mise à jour du dossier source
- 2026-11-07
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | Service à la clientèle |
| Expérience | 2 an(s) et plus |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Lawrie Insurance Group Inc
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Proud to be recognized as a Great Place To Work in 2024/2025 for the third year in a row!
Description complète de l’entreprise
Lawrie Insurance Group is a Canadian based, privately-owned, multi-disciplined insurance brokerage. We are a leader in commercial and personal insurance, employee benefits, group retirement solutions, and life and living benefits. With a staff of over 130 dedicated professionals, we have become one of the largest and most trusted insurance organizations in Canada. We work with every major insurer in the world and have a global network of brokers. With this vast reach we create leading-edge solutions for all of your needs.
- Abonnés LinkedIn
- 3 084
- Personnes associées sur LinkedIn
- 165
- Bureaux déclarés
- 105 Main Street East, 14th Floor, Hamilton, Ontario L8N 1G6, CA
- Catégories d’activité
- Employee Benefits
- Life Insurance
- Risk Management
- Insurance
- Property Insurance
- Financial Services
- Commercial Insurance
- Autres noms enregistrés
- Lawrie Insurance Group Inc.
- Lawrie Insurance Group
- Spécialités
- Personal Insurance
- Commercial Insurance
- Employee Benefits
- Life and Disability Insurance
- and Risk Management
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 0
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
Lawrie Insurance Group is a Canadian based, privately-owned, multi-disciplined insurance brokerage. We are a leader in commercial and personal insurance, employee benefits, group retirement solutions, and life and living benefits. With a staff of over 130 dedicated professionals, we have become one of the largest and most trusted insurance organizations in Canada. We work with every major insurer in the world and…
| Champ | Valeur |
|---|---|
| Secteur | Insurance |
| Taille | 51-200 employees |
| Siège social | Hamilton, Ontario |
| Type d’organisation | Privately Held |
| Fondée en | 1982 |
| Spécialités | Personal InsuranceCommercial InsuranceEmployee BenefitsLife and Disability Insuranceand Risk Management |
| Offres sur Jobsy | 5 |
| Voir la page |
Are you passionate about helping others and go above and beyond? Do you have the ability to solve clients’ needs effectively and efficiently? If so, this position may be perfect for you.
We are currently seeking a RIBO Licensed Customer Service Representative to join our Personal Lines team. In this role, you will manage a book of business while building strong, long-term relationships with clients. You will also service accounts by processing policy changes and providing claims guidance to support client retention. Whether you are newly RIBO licensed or bring prior experience, we would love to hear from you!
What will you do?
- Provide timely and professional advice to clients for renewal reviews, claims, billing etc.
- Process all policy changes/requests to ensure accurate and timely responses
- Underwrite all renewals thoroughly – responsible for retention
- Managing a client book of business
- Review client’s overall insurance needs and refer to other departments as appropriate
- Process month end reports
Knowledge, Skills, and Qualifications:
- Minimum 2-3 years of Personal Insurance experience
- Valid RIBO license
- Understanding of company underwriting and guidelines
- Strong knowledge of all rules and regulations for all insurers
- Strong communication, presentation, and relationship skills
- Ability to organize and prioritize work effectively
- Strong accuracy and attention to detail
- High level of computer skills, knowledge and previous experience working with Applied Systems (EPIC) and Compu-quote is an asset
Please note, only qualified candidates will be contacted. Thank you for your interest in this exciting opportunity.
Depending on experience, the salary range for this newly created role is $45,000 - $57,000 Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
Lawrie Insurance Group Inc. Is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please advise if you require accommodation.
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