Publié le mois dernier
Customer Service & Retail Front Desk Associate
@ Driven Brands Canada Shared Services Inc
Kitchener, Ontario
En bref
Driven Brands Canada Shared Services Inc, through its Uniban Canada glass repair business, is hiring a full-time customer service and front desk associate. The role handles walk-in and phone customers, builds estimates and invoices for auto work, and coordinates parts and mobile dispatch.
Responsabilités :
- Intake walk-in customers, appointments and returning customers
- Create estimates, quotes and invoices for auto work
- Answer phones and return customer calls
- Order parts accurately and assist with daily parts returns
- Confirm mobile job parts before dispatching drivers
Résumé des exigences :
- Positive attitude and customer service mindset
- Basic computer skills
- Strong communication skills
- Phone or call centre experience is a plus
Outils et compétences
Source et dates
Site carrière / système de candidatures · workday
- Date publiée par l’employeur
- 2026-09-28
- Première détection par notre source
- 2026-10-08
- Mise à jour du dossier source
- 2026-11-05
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Heures par semaine | 40 (estimé) |
| Déplacements | avion : aucun · route : minimes |
| Milieu de travail | Magasin |
| Position | Assis et debout |
| Exigences physiques | physique faible · ordinateur modéré |
| Langues | English |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Driven Brands Canada Shared Services Inc
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 21 |
Driven Brands is North America's largest automotive services company with a portfolio of iconic brands including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, Auto Glass Now®, and CARSTAR®. Our vision is to fuel the pursuit with the simplest, most convenient, and most reliable car care experience.
Headquartered in Charlotte, NC, Driven Brands is more than a workplace. We're a launchpad — for careers, for dreams, and for people driven to do great things.
Every day, we fuel the pursuit — for our customers chasing life's moments, for our franchisees building lasting legacies, and for each other as we grow, lead, and succeed together.
Performance matters. We take pride in it. We own it. We show up for one another and for our communities.
Because at Driven Brands, we're not just fixing cars. We're building futures, unlocking potential, and fueling what's possible — together.
JOB DESCRIPTION:
Company Information
Uniban Canada, a part of the Driven Brands family of automotive aftermarket franchise brands, is a leading technology-based provider of automotive glass repair, replacement and ADAS calibration services for vehicle owners, fleets and insurance carriers. Founded in 1977, Uniban Canada also offers technology-enabled glass claims management services for insurance carriers.
Uniban Canada today has the largest network of installers with more than 320 service centres and 300 mobile units. Our network of franchises, banners, and authorized agents is connected by the corporate objectives and the shared values of customer satisfaction and superior customer experience.
What you’ll be doing:
- Intake and assist walk-ins, appointments, and returning customers.
- Create estimates, price quotes, and invoices for auto work.
- Answer phones and return customer calls.
- Provide excellent customer service.
- Assist Manager with daily parts returns.
- Ensure accuracy when ordering parts.
- Input documentation on all calls and follow-up with callers as needed.
- Confirm all mobile jobs parts and materials before dispatching drivers.
- Open new accounts and service existing accounts.
- Maintain a professional appearance and positive attitude.
Requirements:
- Must have a positive attitude and customer service mindset.
- Must have basic computer skills.
- Must have strong communication skills.
- Prior phone or call center experience is a plus.
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