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Publié il y a 21 jours

Customer Service Specialist

@ Strategy Recruitment Group

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Ontario

Temps plein1+ ans d’expérience
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SIGNAUX

En bref

Strategy Recruitment Group is recruiting a customer-focused Customer Service Specialist for an established, globally operating organization's customer service and order management function. The full-time role involves handling customer inquiries, processing orders, coordinating deliveries and acting as the main contact for an assigned customer base.

Responsabilités :

  • Manage customer inquiries by phone and email
  • Process and monitor orders in internal systems
  • Coordinate with internal teams on delivery schedules
  • Prepare quotations and track shipments
  • Serve as primary contact for an assigned customer base

Résumé des exigences :

  • 1-2+ years of customer service or order management experience
  • Strong communication, organization and problem-solving skills
  • Proficiency in Microsoft Office, particularly Excel
  • Experience with ERP or MRP systems is an asset
  • Post-secondary education in a relevant discipline

Outils et compétences

ExcelMicrosoft OfficeERPMRP
Source et dates

Type de source non vérifié · apify-linkedin

Date publiée par l’employeur
2026-10-20
Première détection par notre source
2026-11-11
Mise à jour du dossier source
2026-11-11

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
Expérience1 an(s) et plus
Heures par semaine40 (estimé)
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish
FormationCollégial (DEC) (préféré)
Domaines d’étudesRelevant discipline
Avantages mentionnésRégime de retraite

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Strategy Recruitment Group

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ChampValeur
Offres sur Jobsy5
Description

We’re partnering with an established, globally operating organization to identify a customer-focused professional for an opportunity within its customer service and order management function.

This role is ideal for someone who thrives in a fast-paced environment, enjoys building customer relationships, and can balance competing priorities while ensuring accurate and timely order fulfillment.

Key Responsibilities

  • Manage customer inquiries through phone and email.
  • Process and monitor orders using internal business systems.
  • Coordinate with internal teams to support delivery schedules and resolve issues.
  • Prepare customer quotations and communicate pricing information.
  • Track shipments and provide proactive updates on order status.
  • Coordinate returns, documentation, and follow-up activities.
  • Serve as a primary point of contact for an assigned customer base or territory.

What We’re Looking For

  • 1-2+ years of customer service or order management experience.
  • Strong communication, organizational, and problem-solving skills.
  • Proficiency in Microsoft Office, particularly Excel.
  • Experience with ERP or MRP systems is an asset.
  • Post-secondary education in a relevant discipline.
  • Ability to work independently, collaborate across teams, and perform effectively under pressure.
  • Experience in a technical, manufacturing, or industrial environment is an advantage.

Why Consider This Opportunity?

  • Competitive benefits and retirement savings program.
  • Opportunities for professional development and career progression.
  • Exposure to a broader operational environment within an established international organization.
  • A collaborative workplace that values initiative, customer satisfaction, and continuous improvement.

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