Publié le mois dernier
Customer Support Specialist - REMOTE - Arkansas, United States
@ ClaimsPro LP - International Programs Group
Canada
En bref
ClaimsPro LP - International Programs Group is hiring a full-time remote Customer Support Specialist in Arkansas, reporting to the Specialty Group Team Lead. The role provides administrative support on insurance claims across auto, cargo, property and liability programs, including claim setup, database upkeep and phone support. Pay is $17 USD per hour, and the posting states the work is remote while noting the hire may be called into the office at any time.
Responsabilités :
- Set up new claims within required timeframes
- Maintain claim databases and claim files
- Answer phone calls for client programs
- Follow up on open claims in client systems
- Provide administrative support for client claims
Résumé des exigences :
- 1-2 years relatable customer support experience
- High school diploma or equivalent required
- Bachelor's degree preferred
- Proficient in Microsoft Office
- Strong written and verbal communication
Outils et compétences
Source et dates
Site carrière / système de candidatures · workday
- Date publiée par l’employeur
- 2026-10-07
- Première détection par notre source
- 2026-10-08
- Mise à jour du dossier source
- 2026-11-06
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Expérience | 1 an(s) et plus |
| Heures par semaine | 40 (estimé) |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Domicile, Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Vérifications | casier judiciaire |
| Candidatures encouragées | Personnes handicapées |
| Formation | Secondaire (DES) (exigé), Baccalauréat (préféré) |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
ClaimsPro LP - International Programs Group
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 10 |
Company:
ClaimsPro LP - International Programs GroupCustomer Support Specialist - REMOTE - Arkansas, United StatesWe are seeking a Full Time Customer Support Specialist to join our team in Arkansas! This is a remote based position.
Reporting to the Specialty Group Team Lead, the Customer Support Specialist is responsible for certain programs and the day-to-day upkeep of claims.
IPG works in the contiguous 48 states, Hawaii, and Puerto Rico handling a variety of claims including, but not limited to auto physical damage, inland marine cargo, dealers' open lot, property damage (commercial and homeowners) and general liability.
Job Responsibilities:
- Provides administrative support for client claims
- Maintains Claim Databases
- Sets up all new claims within the required time frame
- Answer all phone calls for client programs
- Provides follow up to all open claims in client systems and claim files
- Fills in on other programs when needed
- Attends monthly team meetings
- Other duties as assigned
Qualifications, Education and/or Experience
- 1-2 years relatable customer support experience
- High School Diploma or Equivalent required
- Bachelor’s degree is preferred
Computer Skills
- Proficient in Microsoft Office
Competencies
- Strong writing skills and proper use of grammar to document claim file notes clearly with all communications and activities that occur during of handling the claim.
- Excellent time management skills
- Strong Communicator (verbal and written)
- Ability to multi-task and handle high volume of concurrent tasks
- Work collaboratively with others inside and outside the company
Environment/Working Conditions:
- Only US residents will be considered
- Dynamic environment with tight deadlines, number and changing priorities
- All prospective employees must pass a background check
- Office environment including prolonged periods of computer use
- Remote working, but may be called into work in the office temporarily or permanently at any time
- Hourly Rate of Pay: $17 USD per hour
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement – Recruitment Agencies
We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies do not contact our employees or managers directly to present candidates. Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
#IPG
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