Customs Specialist

Hybrid | Mississauga, ON

Job ID 10681

Company Description

Our client specializes in the logistics and customs brokerage industry, helping businesses navigate the regulations and paperwork involved in bringing goods into Canada.

For companies importing products, getting customs clearance right matters. Incorrect classifications, missing documents, or overlooked regulatory requirements can cause delays and create unnecessary costs. Having knowledgeable people who understand the rules and know how to apply them makes an important difference.

This is an established employer with an ongoing need for experienced customs professionals who can handle the technical details, solve problems, and help customers get their shipments processed correctly.

Compensation

• Salary: $60,000–$70,000* annually, commensurate with experience and qualifications.
• Position: Permanent, full-time employment.
• Health benefits: Medical, dental, and vision coverage.
• Retirement plans: Company-matched RRSP and DPSP programs.
• Time off: Paid vacation and sick days.
• Learning and development: Opportunities to continue building your professional knowledge and skills.
• Hybrid work: Four days onsite each week in Mississauga, with one day working remotely.
• Stability: A long-term position with an established company in the logistics industry.
  

*The stated compensation range reflects the full scope of the role as currently structured and is provided in accordance with pay transparency requirements. Offers are determined based on relevant experience, demonstrated skills, internal equity, and alignment with the role’s requirements. The upper end of the range is typically reserved for candidates who fully meet all requirements and qualifications outlined in this posting and the official job description.

The Opportunity

If you’ve spent several years working in customs brokerage, you know there’s a big difference between processing a shipment and really understanding what’s required to clear it properly.

Our client is looking for people who understand that difference.

We’re recruiting three Customs Specialists for permanent positions in Mississauga. These opportunities are well suited to individuals who are comfortable handling customs releases, determining tariff classifications, applying duties and taxes, and sorting through the regulatory details that don’t always fit neatly into a standard transaction.

You’ll be working with people who rely on your customs knowledge, from customers who need answers to colleagues who need help resolving a shipment issue. Some transactions will be straightforward. Others will require research, careful interpretation of the rules, and a little more digging to get things right.

There’s also some flexibility in choosing a schedule that works with your circumstances, depending on which of the three positions you’re being considered for.

Here’s How The Schedules Break Down

• Two openings: Regular Monday-to-Friday hours, 9:00 a.m.–5:00 p.m.
• One opening: Hours aligned with the British Columbia business day, although you’ll still work from the Mississauga office.
• All three openings: Four onsite days per week in Mississauga, with one remote day. The four-day onsite requirement is non-negotiable.
  
  

For someone who enjoys the technical side of customs brokerage and wants a permanent role with an established logistics employer, these positions offer an opportunity to put that experience to good use.

Position Description

Your day-to-day work will involve a mixture of customs processing, technical review, problem-solving, and communication with customers and colleagues.

Responsibilities Include

• Handling customs releases and ensuring shipments are properly classified, rated, and accounted for.
• Reviewing product information and determining the correct HS tariff classifications, including special tariff provisions where applicable.
• Calculating and applying duties, taxes, exemptions, and other customs-related charges.
• Working with requirements involving SIMA, GST/HST, excise taxes, and applicable Orders in Council.
• Preparing temporary import and voluntary entry documentation when required.
• Checking that shipments meet applicable Partner Government Agency requirements and have the necessary supporting information.
• Reviewing free trade certificates, identifying missing or incomplete information, and following up where clarification is needed.
• Keeping customer product records accurate, including tariff classifications, free trade information, and government agency requirements.
• Helping customers understand customs requirements and responding to questions about shipments, classifications, and release procedures.
• Working with colleagues to resolve customs issues that require additional research or regulatory interpretation.
• Supporting compliance-related activities and helping ensure that transactions are handled correctly from the outset.
  
  

The work requires someone who can manage routine transactions efficiently without losing sight of the details that sometimes make a shipment more complicated than expected.

Experience

We’re looking for someone who has already developed a solid foundation in Canadian customs work and is comfortable putting that knowledge into practice.

Ideally, You’ll Bring

• At least five years of experience working in customs, with hands-on exposure to brokerage operations or import compliance.
• A good working understanding of Canadian customs releases, tariff classifications, and shipment rating.
• Experience dealing with duties, GST/HST, exemptions, customs valuation, and other import requirements.
• Familiarity with CBSA regulations and the requirements of other government agencies involved in importation.
• Experience researching customs questions and working through transactions where the documentation or regulatory treatment isn’t immediately clear.
• The ability to explain customs-related issues to customers and work constructively with colleagues to resolve them.
  
  

If you’ve worked in a busy customs environment where accuracy, deadlines, and customer service all matter, that background should serve you well here.

Qualifications

You’ll need to be comfortable working independently, making sound decisions, and knowing when something warrants a closer look.

The Qualifications We’re Looking For Include

• Strong knowledge of Canadian customs regulations, including CBSA requirements, SIMA, excise taxes, GST/HST, and import permits.
• An understanding of tariff classifications, trade agreements, and Partner Government Agency requirements.
• Intermediate Excel skills, including the ability to work with pivot tables.
• Good research and analytical abilities, especially when dealing with unfamiliar or more complicated customs questions.
• Careful attention to detail and a consistent approach to accuracy.
• Strong organizational skills and the ability to keep several priorities moving without losing track of deadlines.
• Clear communication skills in English, both written and verbal.
• A helpful, professional approach when dealing with customers and internal teams.
• The ability to stay composed and work through problems when shipment deadlines create pressure.
  
  

Above all, we’re looking for individuals who understand their responsibilities, take care with the details, and can be relied upon to make informed decisions.

Education

• High school diploma.
• Customs Certified Specialist (CCS) designation.
• Certified Trade Compliance Specialist (CTCS) designation is an asset.
• Other relevant professional licences or credentials are welcome.
  
  

Additional Information

Date Posted: November 12, 2026

Job Type: Hybrid, Permanent, Full-Time

Industries: Customs Brokerage

Job Categories: Logistics/Distribution/Warehousing

Manages Others: No

Required Travel: No

Relocation Assistance: No

Keywords: , , Customs Brokerage, Freight Forwarding, Supply Chain & Logistics

Learn More About The Recruiter

Syeda Saher, SHRM-CP

Syeda brings a wealth of recruiting experience to the forefront, skillfully navigating the intricacies of talent acquisition across diverse industries and functions. Her unwavering commitment to excellence infuses a personal touch into every engagement, while identifying talent that not only fits the role but also seamlessly integrates into the cultural fabric, becoming an integral part of the organization’s success story.

How To Apply

Please click on the “Apply” button located elsewhere on this job posting (preferred) or email your resume to:

[email protected]

Existing Vacancy

This is a critical role within the organization and, following the recruitment and selection process, the selected candidate should expect to receive an offer promptly.

Use of Artificial Intelligence

We do NOT use artificial intelligence to screen, rank, or select candidates. The merits of every single application will be judged by a human. AI may be used to craft correspondence or write a job posting, but never in the decision-making as to candidate suitability.

About Stoakley-Stewart Consultants

Stoakley-Stewart Consultants Ltd. is an Executive Search/Recruiting Firm with an impressive domestic presence and strong international reach. We opened our doors in 1977 and have grown to be one of the most successful employment agencies in Canada. We house a team of top-notch consultants, each acting as a subject matter expert in their chosen field. As a result, we provide professional recruiting services to clients and candidates in a variety of industries. This expansive breadth of experience allows us, as a firm, to satisfy all of your hiring/employment needs.

Stoakley-Stewart Consultants Ltd. is committed to providing an inclusive and accessible recruitment experience. We consider all qualified individuals for client introduction and employment opportunities without regard to characteristics protected by applicable human rights legislation.

Accommodations are available upon request for applicants with disabilities throughout the recruitment, assessment, and selection process. If you require accommodation, please advise your Stoakley-Stewart recruitment consultant and we will work with you to meet your individual accessibility needs.

See MORE of our open jobs at: https://www.stoakley.com/opportunities/

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