Publié il y a 16 jours
Dairycomp technical support specialist
@ Lactanet
Guelph, Ontario
En bref
Lactanet is hiring a full-time DairyComp Technical Support Specialist in Guelph, Ontario, to support key national dairy accounts with herd management software. The role covers complex installations, data setup, advanced troubleshooting, training the support team, and serving as primary contact with the software supplier. The position is primarily office-based with some national travel.
Responsabilités :
- Implement and support key national accounts and specialized products
- Resolve complex on-farm software and hardware issues
- Serve as primary contact with the software supplier
- Provide technical training to the front-line support team
- Support custom data mining and herd data reviews
Résumé des exigences :
- Strong computer skills and passion for technology
- Dairy production knowledge
- Experience with complex software systems
- Ability to travel nationally
Outils et compétences
Source et dates
Flux d’un site d’emploi · jobillico
- Date publiée par l’employeur
- 2026-10-24
- Première détection par notre source
- 2026-10-11
- Mise à jour du dossier source
- 2026-11-09
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | TI |
| Heures par semaine | 40 (estimé) |
| Déplacements | avion : modérés · route : minimes |
| Milieu de travail | Bureau, Chez les clients, Extérieur |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Lactanet
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Canadian Network for Dairy Excellence.
Description complète de l’entreprise
Lactanet is the premier source for herd management solutions, genetic information, software, tools, services and knowledge for dairy farmers and industry partners.
- Abonnés LinkedIn
- 6 523
- Personnes associées sur LinkedIn
- 260
- Bureaux déclarés
- 555, boul. des Anciens-Combattants, Ste-Anne-de-Bellevue, Québec H9X3R4, CA
- 660 Speedvale Avenue West, 101, Guelph, Ontario N1K 1E5, CA
- Autres noms enregistrés
- Lactanet
- Le profil indique une agence de recrutement
- Non
Lactanet is the premier source for herd management solutions, genetic information, software, tools, services and knowledge for dairy farmers and industry partners.
| Champ | Valeur |
|---|---|
| Secteur | Business Consulting and Services |
| Taille | 201-500 employees |
| Siège social | Ste-Anne-de-Bellevue, Québec |
| Type d’organisation | Privately Held |
| Fondée en | 1966 |
| Offres sur Jobsy | 32 |
| Voir la page |
Lactanet’s DairyComp herd management software supports many of Canada’s large and progressive dairy producers. We are looking for someone with passion for technology and strong computer skills to compliment their dairy production knowledge in this key role. Your responsibilities will include complex software systems, installations and data setup for key accounts across the country.This is a non-union position.
As the Technical Support Specialist, you will also provide training and advanced technical support for the DairyComp support team and act as the primary contact with our herd management software provider. The role will also include collaboration with milking equipment manufacturers to support sensor integration solutions.
Position Overview
Key Account Support
- Provide dedicated solutions for our key national accounts with a personal touch.
- Lead the implementation and support of specialized or non-standard products including sensors, parlours, robots and mobile applications.
- Support custom data mining, data project setup, and comprehensive herd data reviews.
Advanced Integrations and Troubleshooting
- Resolve complex on-farm technical software and hardware challenges.
- Work directly with equipment dealers to resolve software integration issues.
- Support our internal data movement process with timely resolutions.
Manage our Product Supplier Relationship
- Serve as the primary contact with our software supplier for technical issues.
- Collaborate in the troubleshooting of unresolved deep-level software issues.
Team Support and Development
- Provide ongoing technical training and follow-up for our front-line support team
This position is primarily office-based, with some national travel required to meet with key accounts and attend industry events. The location for this position is Guelph, Ontario.
How to Apply
Please send your resume and indicate in the subject line the title of the position you are applying for. Submit your application by email to: [email protected].
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