Dealer Performance Manger - Dealer Websites

EDealer is a website and software supplier for the Automotive Industry. Our mission is simple: To ensure car dealers build great business and manage inventory. Steadfast in our commitment to create exceptional learning experiences for our clients, we are a passionate group of integrity-powered leaders who love to learn, grow and make a difference. Today we are focused on Merchandising Automation and Vehicle Optimization. Consistent with our long-term goals, our objective is to reduce the time required by dealers to reach the maximum number of customers with consistent accurate, merchandised inventory.

As a Dealer Performance Manager, you will own a portfolio of dealer relationships, turn analytics into action plans, and team up with our design, development, SEO, and digital advertising teams to keep your dealers ahead of the competition. You will be their trusted partner: building strong relationships, keeping a close eye on performance, and recommending the next moves that grow their business. Part strategist, part relationship-builder, part problem-solver: all in on your dealers' success.

We offer a competitive salary ($60,000.00 - $80,000.00); a competitive bonus plan; paid time off; participation in our benefits, RRSP, and life insurance programs; continuous learning; an amazing culture; and so much more!

Schedule: Monday - Friday

What You Will Do:

• Build lasting relationships with a portfolio of dealers and dealer groups as their trusted performance partner
• Show clients how EDealer’s products and services can grow their business, recommending solutions that fit their goals
• Proactively audit client websites and dig into GA4 data to spot trends, gaps, and opportunities
• Conduct monthly performance reviews with clients, presenting results and making recommendations
• Work in a team environment and collaborate with other departments, including but not limited to, Development, Design, Sales, SEO, and Digital Advertising
• Resolve customer issues and complaints by taking immediate action independently
• Manage products and oversee associated implementation and communication as needed
• Meet and exceed established sales targets by driving customer engagement and identifying growth opportunities

What You Will Need:

• High School diploma, G.E.D., or equivalent. Post-Secondary diploma or degree in marketing, business, or a technical field preferred.
• 2+ years in account management, customer success, or client-facing digital marketing
• 2+ years in the automotive industry
• Effective leadership skills, with a strong focus on operations and business processes
• Strong customer service skills and telephone manner. Excellent verbal and written communication skills.
• Highly organized and detail-oriented; you thrive in a fast-paced environment and adapt quickly to change
• A self-starter who works well independently and as part of a team
• Must be able to attend and conduct meetings both remotely and in person, and work overtime as required
• Languages required: English

Nice to Haves:

• Familiarity with SEO, digital advertising, and/or website UX best practices
• Experience with Google Analytics, Tableau, and other reporting tools
• Experience with the WordPress CMS platform or other CMS platforms

What We Offer:

• Competitive pay
• Medical, Dental & Vision
• 401k/RSP programs
• Company paid Group Life/AD&D insurance
• Paid time off
• Flexible working environment
• Continuous Learning
• And an amazing culture to top it all off!

At E INC, in the spirit of pay transparency, we are excited to share our base pay as it is one part of our total compensation package and is determined within a range. The base pay range for this full-time position is $60,000.00 - $80,000.00, and this role may be eligible for discretionary bonuses or commission payments. Your base pay will depend on your skills, qualifications, experience, and location. In addition, our ranges are determined by role, level, and location.

E INC is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

E INC is an equal opportunity employer and affirmatively seeks diversity in its workforce. E INC recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other categories protected by law.

E INC takes cybersecurity seriously. E INC will only reach out to candidates via our Application Tracking System ADP, LinkedIn, and Indeed, through company accounts. E INC does not require bank information, date of birth, social identification information, or upfront fees as part of our application process.

As part of our recruitment and hiring process, E INC may use automated tools including artificial intelligence (AI) to support the screening and evaluation of applicants. AI tools support human decision-making and do not replace individualized review by our hiring team. E INC is committed to using these technologies responsibly and in compliance with applicable laws and regulations, and we regularly assess our processes to promote fairness, objectivity, and data protection.

Vacancy status: current vacancy

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