Delivery Driver

ABOUT STITCH IT

Stitch It is Canada's largest clothing alterations company, with over 50 locations across the country. We specialize in professional clothing alterations and dry-cleaning services, delivering quality, convenience, and exceptional customer experiences.

Our Mission:
Stitch It is dedicated to perfecting fit and style with expert tailoring and personalized services when you need them, backed by our exclusive 30-day fit guarantee, leading alterations and dry-cleaning coast to coast.

Our Vision:
To be the only international alteration and dry-cleaning provider, ensuring the perfect fit for people and businesses through innovation and skilled professionalism.

POSITION SUMMARY

We are looking for a reliable, organized, and responsible Driver to support our dry-cleaning operations across Ontario.

The primary objective of this role is to ensure the safe, accurate, and timely transportation of garments between our dry-cleaning service provider and Stitch It retail locations.

The successful candidate will play an essential role in maintaining the efficiency of our dry-cleaning operations, ensuring garments are properly handled, deliveries are completed on schedule, and our company vehicle is maintained in excellent working condition.

KEY RESPONSIBILITIES

Transportation & Delivery Operations

• Safely transport garments between our dry-cleaning service provider and designated Stitch It stores throughout Ontario.

• Follow assigned delivery routes and schedules to ensure timely pickups and drop-offs.

• Load and unload garments carefully, ensuring they are properly organized, secured, and protected during transportation.

• Verify garments and orders during pickups and deliveries to ensure accuracy and completeness.

• Maintain accurate records of garments collected and delivered, including any discrepancies.

• Coordinate with store teams and the dry-cleaning provider to ensure smooth daily operations.

• Promptly report missing garments, damaged items, delivery delays, or other operational concerns.

Operational Support & Communication

• Maintain professional and respectful communication with store employees, the dry-cleaning provider, and the Operations team.

• Ensure all garments are handled with care to prevent damage, loss, or contamination.

• Keep pickup and delivery documentation organized and up to date.

• Communicate any route changes, delays, or unexpected situations affecting service timelines.

• Assist with other related operational or logistics tasks as assigned.

QUALIFICATIONS & REQUIREMENTS

• Valid Ontario driver's licence with a clean driving record.

• Previous experience as a Delivery Driver, Route Driver, or in a similar transportation or logistics position preferred.

• Familiarity with Ontario roads and the ability to follow multiple delivery routes efficiently.

• Strong organizational and time-management skills.

• Ability to work independently, manage schedules, and follow instructions.

• Reliable, punctual, responsible, and committed to maintaining high service standards.

• Ability to perform physical tasks, including loading, unloading, lifting, and carrying garment bags or packages.

• Good communication skills in English.

• Previous experience in dry cleaning, laundry services, or retail distribution is an asset.

WHAT WE ARE LOOKING FOR

We are looking for someone who takes pride in their work, understands the importance of reliability, and treats every garment with care.

The ideal candidate is dependable, detail-oriented, and proactive in identifying and communicating issues. They understand that timely deliveries, accurate handling, and proper vehicle care directly contribute to the customer experience and the success of our stores.

HOW TO APPLY

If you are a responsible and dependable driver looking to join a growing organization, we would love to hear from you!

Stitch It is committed to creating an inclusive, accessible work environment. We are an equal opportunity employer and welcome applications from individuals of all abilities.

Accommodations are available upon request throughout the recruitment and selection process.

If you require any accommodation, please contact us at [email protected] and we will work with you to meet your needs.