Dental Administrator

DENTAL ADMINISTRATOR

Howe Dental | Vancouver, BC

ABOUT US

At Howe Dental, we are committed to providing exceptional dental care in a welcoming, patient-focused environment. We believe in building lasting relationships with our patients and creating a positive experience at every visit.

We are looking for a friendly, organized, and proactive Dental Administrator to join our team. The ideal candidate has previous dental administration experience, excellent communication skills, and a genuine passion for providing outstanding patient service.

Join an experienced and supportive team that values mutual respect, collaboration, and a positive workplace culture.

POSITION & SCHEDULE

• Part-time position, with Wednesdays and Fridays as the required starting days.

• Flexibility to work additional days of the week is available.

• Opportunity for additional hours based on availability and clinic needs.

YOUR ROLE

• Welcome and assist patients upon arrival, creating a warm and positive first impression.

• Manage and optimize the daily appointment schedule to maximize productivity and minimize scheduling gaps.

• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, rescheduling, and cancellations.

• Proactively manage cancellations and short-notice openings by contacting patients and encouraging them to maintain their appointments.

• Effectively manage the recall and continuing-care system to support patient retention and ongoing oral health.

• Maintain accurate and up-to-date patient records, charts, and contact information.

• Process referral letters and patient correspondence from healthcare providers, ensuring proper documentation and follow-up.

• Complete patient billing, process payments, submit insurance claims, and respond to fee inquiries professionally.

• Communicate appointment details and treatment-related information clearly and courteously.

• Collaborate with the clinical team to ensure smooth daily operations and an exceptional patient experience.

ABOUT YOU

• Minimum 1 year of dental administration experience is required.

• Experience with ClearDent dental practice management software is required.

• Excellent verbal and written communication skills.

• Strong customer service skills and a patient-first approach.

• Highly organized, detail-oriented, and able to manage multiple priorities in a busy dental practice.

• Friendly, reliable, professional, and proactive, with a strong sense of accountability.

• A collaborative team player who contributes to a positive and respectful workplace.

• Ability to communicate in multiple languages is highly preferred.

• Clinical or dental assisting background is considered an asset.

WHY JOIN HOWE DENTAL?

• Work alongside an experienced and supportive dental team.

• Be part of a workplace built on mutual respect, collaboration, and professionalism.

• Contribute to a positive patient experience and a well-organized practice.

• Join a team that values reliability, initiative, and long-term working relationships.

If you are an experienced Dental Administrator who enjoys working with patients, takes pride in staying organized, and thrives in a collaborative environment, we would love to hear from you!

APPLY TODAY AND BECOME PART OF THE HOWE DENTAL TEAM.