Dental Administrator - Dental Studio - Square One

Studio Dental – Square One is looking for an experienced, motivated, and detail-oriented Dental Administrator to join our growing team! We are a busy, fast-paced dental office committed to providing exceptional patient care and creating a welcoming, professional experience for every patient who walks through our doors.

123Dentist is Canada’s largest majority dentist-owned network of dental practices, with almost 500 locations nationwide and nearly 8,000 employees. Providing a long-term career in a growing network located in multiple communities across the country, at all levels of the industry

We’re looking for someone with strong dental administration experience, excellent knowledge of dental insurance and billing, and hands-on experience with Tracker dental software who can confidently manage front-desk operations in a high-volume environment.

Key Responsibilities

• Manage daily front-desk operations, including patient check-in/check-out, appointment scheduling, confirmations, and recalls.

• Verify and explain dental insurance coverage, limitations, exclusions, deductibles, and annual maximums.

• Process insurance claims, predeterminations, estimates, and outstanding insurance follow-ups.

• Prepare and explain treatment plans, patient co-payments, and financial arrangements.

• Accurately process patient payments, reconcile accounts, and follow up on outstanding balances.

• Maintain accurate patient records, clinical notes, billing information, and insurance documentation in Tracker.

• Coordinate effectively with dentists, hygienists, dental assistants, and other administrative team members.

• Support rebooking, recall management, and patient retention while ensuring an excellent patient experience.

• Handle patient inquiries and resolve billing or insurance concerns professionally.

• Multitask efficiently while maintaining accuracy and attention to detail in a busy office.

Qualifications & Requirements

• Proven experience as a Dental Administrator in a dental office is required.

• Strong working knowledge of Tracker dental software is a must.

• Excellent understanding of dental terminology, procedure codes, treatment plans, and dental billing.

• Extensive knowledge of dental insurance plans, coverage verification, claim submissions, predeterminations, and coordination of benefits.

• Strong communication, customer service, organizational, and problem-solving skills.

• Ability to work independently, prioritize tasks, and manage competing demands in a fast-paced environment.

• Comfortable discussing treatment costs, patient balances, and financial arrangements.

• Reliable, professional, detail-oriented, and a strong team player.

• Availability to work full-time hours, including weekends as required by the clinic schedule.

Why Join Studio Dental – Square One?

• Be part of a collaborative and supportive dental team.

• Work in a busy, established practice with a diverse patient base.

• Contribute to a patient-focused environment that values quality care, teamwork, and operational excellence.

• Opportunity to grow your skills and develop professionally within a dynamic dental practice.

123Dentist is an equal opportunity employer committed to diversity and inclusivity. The organization strives to build a workforce that reflects the communities it serves, including individuals with disabilities. Accommodations are available upon request throughout the recruitment process. Please inform our team if you need assistance at any stage

We thank all candidates for their interest; however, only those selected for an interview will be contacted.

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