Director, Business Operations, Global Real Estate Operations - MFCJP00017306

Are you a strategic leader with a passion for operational excellence and global real estate? Randstad is excited to partner with a leading global wealth and asset management organization to recruit a Director, Business Operations for their Global Real Estate Operations platform in Toronto.

In this dynamic Director, Business Operations position, you will play a critical operational leadership role supporting regional investment teams across Canada, the United States, and Asia. Operating within a sustainably run platform encompassing over 90 million square feet across 500+ properties valued at over $25 billion CAD, you will be accountable for developing, managing, and executing global business operational policies, compliance, risk management programs, contract oversight, and business continuity strategies.

If you thrive in an entrepreneurial, fast-paced environment and want to drive impactful organizational change on a global scale, this Director, Business Operations opportunity is your ideal next career move.

-Work Model: Hybrid (Downtown Toronto headquarters, typically 3 days on-site per week)
-Contract Duration: 12-month contract (December 15, 2026 – December 14, 2027) with strong possibility of extension or permanent conversion based on business performance.

Advantages
-Global Exposure: Drive operational consistency and standards across a multi-billion-dollar international real estate portfolio.
-Hybrid Work Flexibility: Enjoy a balanced hybrid work environment out of a modern downtown Toronto headquarters.
-Career Growth Potential: High visibility role with potential contract extension or conversion opportunities.
-Impactful Leadership: Directly shape operational playbooks, fund onboarding processes, and risk frameworks for an expanding institutional investment platform.
-Collaborative Culture: Work alongside high-performing, diverse regional investment and operational professionals globally.

Responsibilities
-Policy & Operations Management: Develop, own, and implement operational policies, procurement standards, leasing playbooks, and central policy refresh inventories across the platform.
-Asset & Venture Onboarding: Lead and execute operational onboarding/offboarding processes for real estate investments, new ventures, and funds, including the creation of fund operational playbooks.
-Compliance & Risk Program Administration: Direct business unit compliance, privacy assessments, and anti-money laundering (AML/ATF) program requirements in alignment with internal policies and regulatory standards.
-Audit & Oversight: Act as the lead coordinator for internal and external audits across the platform; manage third-party oversight programs (e.g., broker scorecards and tenant engagement surveys).
-Contract & Vendor Management: Oversee the centralized contracting lifecycle, vendor relationships, procurement compliance, invoice approval workflows, and contract renewal tracking.
-Business Continuity Planning: Serve as the business unit owner for the Business Continuity Plan (BCP), conducting risk mitigation, critical process reviews, and team readiness training.

Qualifications
Must Haves
-Education: Bachelor’s degree in Business, Finance, Accounting, or Real Estate Management.
-Experience: Minimum 10 years of professional business operations/management experience, including at least 5 years within the investment management or commercial real estate industry.
-Industry Knowledge: Deep understanding of real estate investment, asset management, accounting, and operational administration concepts.
-Technical Skills: Advanced proficiency with Microsoft Excel and hands-on experience with institutional real estate accounting systems.
-Core Competencies: Exceptional analytical, risk assessment, influencing, and stakeholder management skills with proven ability to lead complex cross-functional initiatives under tight deadlines.

Nice to Haves
-Software Experience: Direct proficiency with real estate platforms such as Yardi, VTS, or Anaplan.
-Fund Operations: Specific background or operational setup experience working directly with real estate investment funds and joint ventures.

Summary
This role offers an exceptional opportunity for an ambitious operational leader to make a high-impact contribution within a world-class global real estate platform. If you have the required investment management background, strong analytical mindset, and proven track record in business operations, we want to hear from you.

Apply today directly through Randstad to connect with our recruitment team and take the next step in your career!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.