Director, Channel Strategy & Execution - QSR, Chain & C-Store

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Position Title: Director, Channel Strategy & Execution - QSR, Chain & C-Store

Position Type: Regular - Full-Time ​

Requisition ID: 45541

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In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy.

About the role.

The Director, Channel Strategy & Execution – QSR, Chain & C-Store is a key member of McCain’s North America Go-to-Market team. This role is responsible for developing and executing channel strategies that drive sustainable growth, strengthen customer partnerships, and position McCain as the supplier of choice across the Quick Service Restaurant (QSR), Chain, and Convenience Store channels.

This leader combines strategic thinking, commercial acumen, and operational execution to translate business priorities into actionable plans. Working cross-functionally across Sales, Category Management, Commercial Analytics, Marketing, Culinary, R&D, Finance, and Supply Chain, the Director will deliver customer-focused solutions, identify growth opportunities, and ensure exceptional execution in market. The role also leads a team and fosters a high-performance culture focused on collaboration, innovation, and results.

What you’ll be doing.

• Lead the development and execution of channel strategies for the QSR, Chain, and C-Store segments, aligning initiatives with North America commercial objectives.
• Translate annual operating commitments into actionable channel plans, priorities, and execution calendars.
• Partner with Category Management, Commercial Analytics, Culinary, Marketing, Finance, R&D, and Sales teams to deliver integrated customer solutions and growth recommendations.
• Leverage customer, category, market, and commercial insights to identify opportunities and support channel growth strategies.
• Collaborate with commercial teams to develop market mapping, customer prioritization frameworks, and customer growth plans.
• Partner with Sales leadership to execute customer growth plans and deliver commitments to strategic customers.
• Develop, implement, and continuously improve execution plans that strengthen customer engagement and drive commercial growth.
• Influence the development and launch of new propositions and enhancements to existing offerings that maximize channel relevance and customer value.
• Monitor channel performance, analyze results, and provide recommendations to improve execution and business outcomes.
• Manage channel-specific budgets and investments to ensure alignment with annual plans and strategic priorities.
• Deliver meaningful commercial analysis and business insights to support leadership decision-making.
• Contribute to commercial governance, planning processes, and execution standards to ensure coordinated delivery across the organization.
• Lead, develop, and coach team members while building a strong internal talent pipeline and succession plans.

What you’ll need to be successful.

• 8+ years of progressive commercial leadership experience within a global CPG, Food & Beverage, or related organization.
• Minimum 3 years of people leadership experience with responsibility for developing and leading high-performing teams.
• Proven success developing and executing channel growth strategies within QSR, foodservice, retail, or convenience store environments.
• Strong understanding of category management, customer insights, sales execution, and commercial planning.
• Experience supporting large customers and strategic partnerships within QSR or foodservice channels.
• Demonstrated ability to influence and align cross-functional stakeholders across Sales, Marketing, Finance, Supply Chain, and other functions.
• Strong analytical and commercial capabilities with the ability to translate insights into actionable plans and business forecasts.
• Ability to operate effectively in a highly matrixed organization and drive results through collaboration and influence.
• Entrepreneurial mindset with a strong sense of ownership, accountability, urgency, and execution focus.
• Exceptional communication, relationship-building, and stakeholder management skills.
• Proven ability to lead through ambiguity, manage multiple priorities, and deliver results in dynamic environments.
• Authentic leadership style aligned with McCain’s values of humility, integrity, collaboration, and continuous improvement.

About the team.

The Director, Channel Strategy & Execution – QSR, Chain & C-Store is part of McCain’s North America Go-to-Market organization and works closely with Sales, Category Management, Commercial Analytics, Marketing, Culinary, Finance, Supply Chain, and R&D teams. The role leads a team focused on channel growth and execution while serving as a critical connector across commercial functions to ensure integrated customer solutions and exceptional marketplace execution.

About McCain.

Click Here to learn more about McCain and how we provide opportunities to make an impact that matters.

Leadership principles.

At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering people, and taking ownership to clear obstacles and deliver results.

AI & Digital Capabilities.

At McCain, AI and digital capabilities are part of how we work and innovate. We value curiosity toward emerging technologies and the thoughtful, responsible use of AI-enabled tools to improve outcomes as part of our future-ready culture.

The McCain experience.

We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust, empowering us to bring out the best in one another. Here, you’ll find opportunities to learn, grow, and thrive. Join us and experience why we’re better together.

Our purpose is grounded in building meaningful relationships. We’re big believers in the power of working together in person—it helps us stay connected, collaborate more effectively, and grow as a team. At the same time, we recognize the importance of flexibility. Most office-based roles follow a hybrid model, with the option to work remotely two days a week. There may be exceptions depending on the role and location, so we encourage you to speak with your recruiter for more details.

Compensation Package: $146,200.00 - $195,000.00 . CAD annually + Bonus eligibility + Long-term incentive eligibility

The above reflects the target compensation range for the position at the time of posting. Hiring compensation will be determined based on experience, skill set, education and training, and other organizational needs. This posting is for an existing vacancy.

Benefits: At McCain, we’re on a mission to create a winning culture that puts employee safety and well-being at the heart of what we do, every day. We understand and appreciate that each person’s needs are unique and ensure our benefits & well-being programs reflect that. Employees are eligible for the following benefits: health coverage (medical, dental, vision, prescription drug), retirement savings benefits, and leave support including medical, family and bereavement. Well-being programs include vacation and holidays, company-supported volunteering time, and mental health resources. Coverages are aligned with applicable law and can vary by work level, location, and nature of the role. Additional benefit detail available during the application process.

Your well-being matters to us, and we’re here to provide you with the necessary resources to support you in being your best self at work - and at home.

McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.

McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know, and we will work with you to find appropriate solutions.

Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain’s Global Privacy Policy and Global Employee Privacy Policy, as applicable. McCain leverages AI in the hiring process, though all final decisions are made by humans. You can understand our approach to AI and how your personal information is being handled here.

Job Family: Sales
Location(s): CA - Canada : Ontario : Toronto

Company: McCain Foods (Canada)