Director, Learning and Development, QPCI

Director, Learning and Development, QPCI

Clinical Education
Vancouver, BC

In accordance with the Mission, Vision and Values, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
The Director, Learning and Development reports to the Executive Director or designate, and is responsible for guiding the strategic planning, development, delivery and evaluation of high-quality nursing and allied health education and education services, mentorship, research and knowledge translation activities across PHSA. The Director optimizes the uptake of evidence-informed practices through research and by providing education and mentorship to enhance knowledge and skills and foster a culture that values clinical inquiry and excellence in care.

Oversees PHSA coordination and decision-making of clinical education including resource development and distribution. The Director is an ambassador and advocate of education to promote an organizational culture of learning, leadership, and continuous development and to advance a standard of excellence in health care education that serves students, staff, patients/families and the public. The Director also works collaboratively with Education counterparts across PHSA programs and services, provincial health networks, academic partners and other B.C. Health Authorities to support planning, coordination, implementation and evaluation of key education initiatives that involve PHSA staff and clients.
What you’ll do

Provide strategic leadership, coordination and decision making within PHSA on matters related to the development and implementation of education including education needs assessments, planning, instructional design, organizational readiness, resource development, resource distribution, education delivery modes, and research and evaluation of education.
Oversee and ensures the provision of comprehensive and effective staff continuing education that addresses clinical program needs now and into the future for new and continuing staff, and contributes to the delivery of high quality and safe care.
Establish learning strategies that enable: interactive, experiential learning, and experimentation with new knowledge informing new practices through learning simulation, user experience, and innovation. Develop an implementation strategy to integrate activities with practice leaders, clinical educators, and quality coordinators as appropriate.
Negotiate and collaborate with academic partners and many other provincial, national and international academic institutions regarding the terms of affiliation agreements and the placement of students.
Providesleadership in the development of a learning framework to guide and promote learning and a knowledge translation strategy that facilitates ongoing relationships between evidence and practice transformation for PHSA staff.
Maintain knowledge of current trends in adult education and health care by reviewing literature, attending relevant conferences/continuing education, liaising with external organizations, industry advisory groups and members of professional associations. Identify and incorporates\ industry innovations related to learning and knowledge translation and best practices into the operational framework.
Build research capacity through research skill development and the conduct of practice based, collaborative research.
Lead the development of PHSA education policies, systems and procedures, standards and outcomes and assure quality in PHSA education programs, research and services.
Through education sessions, mentorship and consultation with staff, will develop, implement and evaluate the impact of evidence-informed interventions that address identified gaps in care delivery. Collaboration with other evidence-based practice and quality improvement leads/experts and resources will be sought to support this work and to ensure alignment with organizational priorities.
Liaise with leadership across the health system and academic community as it relates to promoting the adoption of informatics competencies through education and knowledge translation for nursing and allied health disciplines.
Translate and synthesize research data and outcomes for effective knowledge transfer to other health care practitioners and staff.
Work in close collaboration with the Education teams at the PHSA programs and in liaison with affiliated research institutes, academic institutions, regulatory and funding bodies to guide the development and support for clinical interprofessional research.
Establish an environment of coaching, mentoring and teaching that enables nursing and health disciplines to conduct collaborative research in their program areas.
Oversee the operation of the department to ensure that the following functions are effectively managed:

Consultation and direct support to PHSA programs/professional disciplines for program development, learning needs assessment, curriculum development, design of learning materials, education implementation plans and evaluation, collaborative research and promoting evidence informed practice.
Coordinated planning for education initiatives with partners in clinical, research and academic programs such as simulation education.
Supportive interconnections between researchers, practitioners and students.
Student clinical placements and affiliation agreements with education institutions.
Provision of common resources such as classroom facilities, classroom presentation equipment, technology support including media production and services, academic library access for staff, patient and family library services, graphics design, desktop publishing, e-learning and education administrative services.

Develop, determine, and monitor budgets for the department, including cost centres for, Clinical education, Library and Media Services, Administration, and various projects (such as conferences, research challenges and Special purpose funds). Liaise with representatives of Finance, Management and Education teams across PHSA on budget matters.

What you bring

Qualifications

A level of education, training and experience equivalent to a Master’s degree in a relevant field such as, Education (Adult Education, Education Leadership, Education Administration), Health Care or Nursing. At minimum of ten (10) years’ of experience in leadership roles, including five (5) years’ of recent, related health care experience.
Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility. Demonstrated knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts, underpinned by significant expertise in Indigenous-specific mandates. This includes a clear understanding of and commitment to eradicating Indigenous-specific racism and discrimination. Additionally, it involves embedding Indigenous Cultural Safety and Humility, and an advanced expertise and unwavering dedication to engaging with diversity, centering equity, and advancing inclusion (DEI).
Demonstrated knowledge and understanding of legislative obligations and provincial commitments within Clinical Education contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study, Anti-Racism Data Act, BC Human Rights Code - and how they intersect across the health care system.

Core Competencies

Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated leadership in breaking down barriers and ensuring an environment of belonging and Indigenous Cultural Safety. Demonstrates action-oriented practices addressing Indigenous-specific racism and dismantling systems of oppression, as well as confronting/addressing broader issues of racism and discrimination. Exhibits strong DEI and anti-racism competencies/skills to lead by example fostering a culture of continuous learning, equity, inclusion and belonging.
Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

Skills & Knowledge

Progressive experience in adult education instructional design, curriculum development, instruction and evaluation. Ability to provide leadership and advance the practice of education in a health care organization in accordance with that organization’s strategic goals and priorities.
Proven record of scientific achievements and demonstrated examples of related published work. Proven ability to coach and grow teams of educators. Ability to provide leadership and advance the practice of education in a health care organization in accordance with the organizations’ strategic goals and priorities. Demonstrated ability to integrate knowledge of learning and adult education principles in health care education programs.
Ability to advance strategic initiatives, project planning and implementation in an inter-professional, matrixed and multi-program setting and ability to effect change. Ability to assess and implement classroom and production technologies to advance education. Excellent decision maker with the ability to establish and implement priorities.
Demonstrated interpersonal skills and the ability to understand and communicate effectively with others at all levels of the organization. Demonstrated ability to supervise and lead staff as a positive role model and promote effective teamwork.
Demonstrated aptitude for progressive, innovative thinking. Ability to conceptualize research questions and collaborate with researchers and key stakeholders. Superior analytical, problem-solving, and system analysis skills to resolve clinical/research and complex issues efficiently and resourcefully.
Ability to synthesize related data/information and present information in concise, understandable and meaningful ways in order to utilize research findings into practice. Demonstrated ability to consult, teach, and promote research in a clinical and continuing education environment.
Ability to advance strategic initiatives, project planning and implementation in an inter-professional and multi-program setting and ability to effect change.
Demonstrated deep understanding of their personal learning/unlearning journey in relation to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Able to articulate and share this journey to motivate and inspire others enhancing a culture of learning/unlearning and self-reflection.
Demonstrated knowledge of the social, economic, political realities of settler-colonialism and impacts on Indigenous peoples in social and health contexts as well as knowledge and understanding of, and commitment to upholding legislative obligations and provincial commitments in the foundational documents: Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, and the Distinctions Based Approach.

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

Join one of BC’s largest employers with province-wide programs, services and operations – offering opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
Access to professional development opportunities through our 2,000+ in-house courses including a range of experience level, profession-specific, or other essential training on Indigenous Cultural Safety; Indigenous-specific anti-racism; Diversity, Equity, Inclusion and accessibility, mental health and well-being, and more.
Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
Annual statutory holidays (13) with generous vacation entitlement and accruement.
PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).

Job Type: Regular Full-Time Salary Range: $130,864 - $188,116. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles. Location: 1333 West Broadway, Vancouver, BC V6H 1G9 Closing Date: Applicants accepted until position is filled Hours of Work: Monday-Friday 08:30-16:30 Requisition #: 202961E

What we do

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at [email protected].

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

Attention current employees of PHSA:

You must apply via your internal profile at http://internaljobs.phsa.ca.

The internal job posting expires on August 25, 2026 and will no longer be accessible. If the internal job posting has expired, please e-mail [email protected] with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting.

If you have not yet set up an internal profile, please e-mail [email protected] with your PHSA employee ID number to obtain your temporary password. Our business hours are Monday-Friday 8:30am-4:30pm, excluding Statutory Holidays and a Help Desk Representative will respond to you with 1-2 business days.

If you are not a current employee of PHSA and require assistance with your application, please contact the External Careers team at [email protected].