Director of Clinical Services

Director of Clinical Services,
Organization: Thrive Counselling
Location: Halton Region, Ontario
Position type: Part-time (0.6 FTE)
Reports to: Executive Director

Thrive Counselling is seeking a Director of Clinical Services (Burlington site) to provide clinical leadership, supervision, and coordination across the Violence Against Women (VAW), Individual, Couple and Family (ICF) and Clinical Internship programs

About Thrive Counselling

Thrive Counselling provides therapy/counselling and various community services in Halton Region. The Director of Clinical Services is a member of the Senior Management Team and plays a key role in ensuring high-quality, accessible, and responsive services for clients and staff.

Position summary

In concert with the Director of Clinical Services (Oakville site), the Clinical Director will provide day-to-day clinical supervision, oversight, and coordination ICF and VAW services. The Director will provide direct clinical service, support staff development, monitor service quality and outcomes, and contribute to professional and community education.

Key responsibilities

• Plan, coordinate, oversee, and evaluate the day-to-day operations of staff and services in the VAW and ICF teams
• Provide regular clinical supervision and case consultation to counsellors, therapists and group leaders
• Chairs student supervisors’ team, coordinate intake and counselling student placements
• Laise with field placement offices of universities
• Provide individual and/or group counselling to clients as required.
• Participate in coordination of group programs
• Consult with intake and administrative staff to review waitlists, intake requests, and service access.
• Ensure compliance with client-file, statistical reporting, case review, fee, timekeeping, and outcome-measurement requirements.
• Use statistical and outcome data to improve service delivery and clinical outcomes.
• Complete performance evaluations for clinical staff and participate in staff recruitment and orientation.
• Provide in-service training, mentoring, and professional development support to staff.
• Chair and facilitate program meetings and participate in staff, Senior Management, and committee meetings.

Qualifications

Required:
• Master of Social Work (MSW) or equivalent.
• Current registration with a relevant professional regulatory college.
• Supervisory training and a minimum of two years’ experience in clinical supervision and program oversight.
• Five years of relevant clinical experience.
• Specialized knowledge of woman abuse and violence against women services.
• Strong communication, training, teaching, and program-design skills.
• Proficiency with Microsoft Office and willingness to learn agency database systems.
• Successful completion of a Vulnerable Sector Screening.

Preferred:
• Experience working in a non-profit, community-based counselling, or multi-program environment.
• Experience with outcome measurement and funder reporting.

Working conditions

This position involves direct client service, clinical supervision, program coordination, and participation in meetings and community partnerships. Occasional evening work may be required to support group programming, staff supervision, or community activities.

Accommodation and accessibility

Thrive Counselling is committed to an inclusive, accessible, and barrier-free recruitment process and workplace. We will provide accommodations for applicants with disabilities upon request throughout the recruitment, interview, and selection process.

If you require an accessible format of this posting, an alternative application method, or an accommodation at any stage of the hiring process, please contact [email protected]. Information about accommodation requests will be kept confidential and used only to support the recruitment process.

Our commitment

Thrive Counselling is committed to providing an inclusive, accessible, and barrier-free work environment in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code. We welcome applications from people with disabilities, Indigenous peoples, racialized people, members of 2SLGBTQ+ communities, and others who may contribute to the diversity of our workforce.

Thrive Counselling does not tolerate discrimination or harassment on any ground protected under human rights legislation. This commitment applies throughout the recruitment process and employment relationship