Director, People & Culture

Satori Consulting Inc. is proud to partner with Banyan Community Services in the search for a skilled and values-driven leader with deep experience in Human Resources.

The Opportunity

Banyan Community Services is expanding, and we’re pleased to introduce a new position: Director of People and Culture. Reporting directly to the CEO and a key member of the Senior Management Team, this role will oversee our human resources and organizational development functions.

As an experienced HR leader, you have a proven ability to build strong, high-performing teams and develop meaningful partnerships within the organization and the wider community. You are confident in your decision-making, dedicated to empowering others, and excel in a collaborative, team-oriented environment.

With two direct reports, you will play a central role in shaping a dynamic People and Culture function that reflects and reinforces Banyan’s core values of integrity and inclusion and service.

This is a unique opportunity to be part of the community and shape the future of a purpose-driven organization, and help build a culture where people feel valued, engaged, and inspired to make a difference.

About Banyan Community Services

Banyan Community Services has been a trusted not‑for‑profit in Hamilton and surrounding regions since 1978, dedicated to supporting youth in conflict with the law, children and families in need, and seniors and adults with disabilities

Our mission is to deliver client‑centered, quality care that promotes independence, resilience, life skills, and community connection through a multidisciplinary approach

Operating across Hamilton, Niagara, Brant, Haldimand, Norfolk, and Wellington, we’re recognized as a transformational partner in building safe, inclusive, and barrier‑free communities. Our core values of respect & dignity, integrity & ethical conduct, equity & inclusion, advocacy & social justice, accountability & transparency, guide everything we do

From youth justice and alternative dispute programs to senior supports like Grocer‑Ease and our Young Parent Program, Banyan is responsive, innovative, and deeply committed to making real change

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Working Conditions

This position is based at Banyan’s head office, with travel required to various project sites. While the role primarily operates during standard business hours, flexibility is essential, as evening or weekend meetings may occasionally be necessary. The work environment is fast-paced and high-pressure, often involving tight deadlines and competing priorities that require strong organizational and time management skills.

Compensation & How To Apply

Compensation will be commensurate with background and experience and will include a base salary and a comprehensive benefit package.

Accessibility and Inclusion

Banyan Community Services is an Equal Opportunity Employer and ensures that its human resources policies and procedures provide fair, equal, and consistent treatment regarding employment decisions, including recruitment, selection, placement, training, compensation, promotion, and professional development. The organization is strongly committed to fostering diversity within its community and offers accessible employment practices in compliance with the AODA. Applicants requiring accommodations during any stage of the recruitment process are encouraged to inform us so we can make appropriate arrangements.

Satori Consulting thanks all applicants; however, only those selected for an interview will be contacted.

Requirements

Leadership Qualities We’re Looking For

Practical Visionary: Brings a future-focused mindset grounded in action with the ability to plan and deliver in the present while staying aligned with a clear long-term vision.

Strategic Leadership: A passion for building inclusive, empowering, and high-performing workplace cultures.

Systems Thinking: Understands how policies, people, and data interconnect to drive meaningful, strategic outcomes. Brings a people-first mindset and values the nuances of working within government or public sector systems.

Skilled Negotiator and Influencer: Expert at building relationships, navigating complex conversations, and securing collaborative agreements. Uses persuasion and empathy to align diverse stakeholders and drive impactful decisions.

Exceptional Communicator: A clear, open communicator who listens actively, connects with stakeholders at all levels, and builds consensus in complex environments.

KEY QUALIFICATIONS

• Master’s degree or equivalent in Human Resources, Organizational Development, Business Administration, Social Services, or a related field.
  
• CHRP with a minimum 10 years of progressive leadership experience in HR.
  
• Proven experience in labour relations and collective bargaining.
  
• Experience in a non‐profit environment is a definite asset.
  
• Government sector experience will be an added advantage.
  
• Valid driver's license and access to transportation.