Director, Student Integrated Health & Wellbeing

About Toronto Metropolitan

For more than 75 years, Toronto Metropolitan University (formerly known as Ryerson University) has been shaping the next generation of leaders through its uniquely innovative, entrepreneurial and career-focused approach to higher education. Driven by bold leadership, cutting-edge research and a deep commitment to academic excellence, TMU collaborates with students, faculties, staff and partners to push boundaries, reimagine solutions and create meaningful change in an increasingly interconnected world.

For a more in-depth understanding of our vision, core values and ongoing work, please see our academic plan

TMU welcomes those who have demonstrated a commitment to upholding the values of equity, diversity, and inclusion and will assist us in realizing the benefits of embedding these values into the work at every level and in every unit of the university. In addition, to correct the conditions of disadvantage in employment in Canada and to bring lived experiences to the work, we encourage applications from members of equity deserving groups that have been historically disadvantaged and marginalized, including First Nations, Métis and Inuit Peoples in Canada, First Nations Peoples in the United States, racialized people, Black people, persons with disabilities, women, and 2SLGBTQ+ people. Preference will be given to candidates with lived experiences as people from equity deserving groups, as well as experience working with these communities with which the University works every day. Please note that all qualified candidates are encouraged to apply and we welcome newcomers and immigrants to Canada.

In April 2022, the university announced its new name of Toronto Metropolitan University. Learn more about our next chapter.

The team

About Student Wellbeing
The Student Wellbeing department encompasses a variety of wellbeing and accessibility supports at Toronto Metropolitan University (TMU) that reflect a university community that is fully committed and engaged in developing and sustaining supportive environments that foster wellbeing and academic success. This Student Wellbeing team works in a collaborative, student centred manner to enable student success by developing, implementing and overseeing an integrated portfolio of inclusive health, learning, accessibility and wellbeing supports, programs and services using an approach steeped in health equity based on the social determinants of health.

The Opportunity

Help shape a healthier, more inclusive university experience where every student can thrive.

Toronto Metropolitan University (TMU) is seeking a strategic and collaborative leader to guide the vision, innovation, and delivery of integrated student health and wellbeing services.

Reporting to the Executive Director, Student Wellbeing, the Director will be a key member of the Student Wellbeing senior leadership team, providing strategic and operational leadership across the Centre for Student Development and Counselling (CSDC), the TMU Medical Centre, and other student health and wellbeing focused programs..

In this role, you will strengthen service integration, expand access to supports, and champion an inclusive, student-centred approach grounded in anti-racism, equity, diversity, inclusion, and the social determinants of health. Working collaboratively across the university, you will advance initiatives that promote student wellbeing, belonging, and academic success.

Key responsibilities:

• Provides strategic advice to the Executive Director on planning and change management, setting short- and long-term goals aligned with TMU’s strategic priorities.
• Oversees budgeting, financial planning, reporting, and fiscal accountability, identifying opportunities to strengthen financial sustainability.
• Leads staff recruitment, performance management, and professional development, building leadership capacity and fostering an inclusive team culture.
• Oversees integrated health and wellbeing operations, including crisis prevention and intervention, intake and waitlist management, and the development of targeted services for individual faculties.
• Directs the development, implementation, and evaluation of programs, policies, and service delivery models, using student feedback and performance data to drive continuous improvement.
• Builds partnerships across Student Affairs, Athletics and Recreation, Equity and Community Inclusion, Community Safety Services, Workplace Wellbeing, faculties, and student organizations to promote a healthy and inclusive campus.
• Leads strategic projects from planning through implementation, overseeing scope, timelines, resources, budgets, risks, deliverables, and contracts.
• Collaborates with key stakeholders to address critical student incidents, coordinate responses, and develop and review related policies.

Qualifications
To help us learn more about you, please provide a cover letter and resume describing how you meet the following required qualifications:

• A graduate degree in healthcare management, business or systems administration, public/community health policy, or a related field, or an equivalent combination of education and experience.
• A minimum of five (5) years of leadership experience in a post-secondary, community health, primary healthcare, mental health, or healthcare environment, with demonstrated ability to develop, monitor, and evaluate organizational plans, infrastructure, and data.
• Proven experience leading transformational change and driving organizational improvement.
• Strong understanding of multidisciplinary healthcare team standards, mental health and wellbeing, primary care service delivery, and Ontario’s mental health, wellbeing, and primary care sectors.
• Experience in the public health sector, including municipal, provincial, or federal government, community health centres, and policy development, is considered an asset.
• Experience in labour relations, including knowledge of collective agreement interpretation and administration across multiple bargaining units, will be considered an asset.
• Understanding of the unique needs of post-secondary students and the role of health and wellbeing services in addressing individual student needs, community wellbeing, and crisis situations on a university campus.
• Demonstrated ability to manage crisis interventions and emergency responses, make complex decisions under pressure, and lead teams or community members during critical incidents.
• Strong stakeholder engagement and relationship-building skills, with the ability to establish and maintain collaborative partnerships with students, staff, faculty, and external stakeholders.
• Excellent problem-solving and innovative thinking skills, with a demonstrated track record of developing and implementing programs, services, or initiatives.
  Knowledge of financial management, accounting principles, and budgeting.
• Strong project planning, implementation, monitoring, and evaluation skills.
• Excellent oral and written communication skills, with the ability to engage effectively with diverse audiences. Confidence in public speaking and media engagement, along with social media fluency to support community engagement, stakeholder relations, narrative development, and storytelling.
• Superior interpersonal, leadership, and team management skills, with the ability to motivate, coach, and influence others through collaboration and collegiality.
• Strong management capabilities, including policy development, strategic and operational planning, program management, personnel management, and service delivery.
• Experience in marketing, promotion, public speaking, and partnership development.
• Flexibility to accommodate varying work schedules, frequent deadlines, occasional overtime, and out-of-town travel as required.
• Equivalent experience or a combination of equivalent experience and education may be accepted in place of education.

Leadership Competencies

Leaders at TMU are required to demonstrate the following Leadership Competencies:

• Acts with Integrity: Demonstrates behaviors aligned with high ethical standards and personal integrity and acts in accordance with TMU values.
• Builds Relationships of Trust & Collaboration: Actively builds a culture of trust and fosters meaningful relationships.
• Leads Inclusively: Creates an inclusive environment where everyone is respected, recognized, empowered to achieve their potential, and valued for their differences.
• Demonstrates Organizational Acumen: Understands and respectfully navigates complex internal and external environments using sound judgment, diplomacy, and tact.
• Drives Vision & Results: Creates and implements a vision grounded in sound decision-making to achieve desired outcomes.

Additional Information (MAC)

• Equivalent experience or a combination of equivalent experience and education may be accepted in place of education.
• As part of the selection process, candidates may be required to complete an occupational assessment.
• Applications will only be accepted online through Toronto Metropolitan University's career site.
• We will provide an accessible experience for applicants, students, employees, and members of the Toronto Metropolitan University community. We are committed to providing an inclusive and barrier-free work environment, starting with the recruitment process. If you have restrictions that need to be accommodated to fully participate in any phase of the recruitment process, please submit your request through the AskHR webform. All information received in relation to accommodation will be kept confidential.