Publié il y a 13 jours
Dispatcher
@ RBGlobal
Oshawa, Ontario
En bref
RBGlobal, through its IAA subsidiary, is hiring a full-time Dispatcher to manage tow truck resources for vehicle pickups and deliveries. The role requires 2+ years of customer service and 1+ year of direct dispatch experience. A $1,500 sign-on bonus is offered to eligible new hires.
Responsabilités :
- Assign and optimize tow truck resources for pickups and deliveries
- Plan daily capacity and recruit additional towing partners
- Provide documentation and handle check and cash for drivers
- Monitor work-in-progress and transportation costs
- Analyze time performance reports and escalate issues
Résumé des exigences :
- 2+ years customer service experience
- 1+ year direct dispatch experience
- Bilingual French and English preferred but not required
- Compliance with safety guidelines and company policies
Outils et compétences
Source et dates
Site carrière / système de candidatures · oraclecloud
- Date publiée par l’employeur
- 2026-10-26
- Première détection par notre source
- 2026-10-08
- Mise à jour du dossier source
- 2026-10-26
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | Opérations |
| Expérience | 2 an(s) et plus |
| Heures par semaine | 40 (estimé) |
| Déplacements | avion : aucun · route : minimes |
| Milieu de travail | Bureau, Chez les clients |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Avantages mentionnés | Prime à l’embauche, Prime de rendement |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
RBGlobal
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Partner Local. Reach Global. Real Results.
Description complète de l’entreprise
Founded in 1958, Ritchie Bros. (NYSE & TSX: RBA) is the world’s largest and most trusted marketplace for used equipment, trucks, and industrial assets. We connect local sellers to global buyers, providing real results. Across construction and transportation to agriculture, energy, mining, and forestry, we combine the reach of a global marketplace with personalized local support. Our selling channels - Ritchie Bros., IronPlanet, Marketplace-E, Boom & Bucket and GovPlanet - give customers flexible ways to buy and sell backed by inspections, market insights, and proven performance. As part of RB Global, we make doing business easier at every step through a connected family of brands, including Rouse Services, SmartEquip, VeriTread, and more. Follow us for equipment market insights, industry trends, customer stories, and updates from across the RB Global network.
- Abonnés LinkedIn
- 157 013
- Personnes associées sur LinkedIn
- 2 541
- Bureaux déclarés
- Two Westbrook Corporate Center, Suite 500, Westchester, Illinois 60154, US
- ., www.rbauction.com, ., US
- ., Breda, ., NL
- ., Lincoln, NE 68516, US
- 3825 Hopyard Road, Suite 250, Pleasanton, , ca 94588-8528, US
- Catégories d’activité
- Construction
- E-Commerce
- Transportation
- Auctions
- Autres noms enregistrés
- RBGlobal
- Ritchie Bros.
- Spécialités
- Auctions
- Transportation
- Construction
- Mining
- Forestry
- Petroleum
- Marine
- Real Estate
- Agriculture
- Finance / Remarketing
- Material handling
- Equipment Refurbishment
- sales
- data
- data insights
- and aggregate data
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 500 000 000
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
Founded in 1958, Ritchie Bros. (NYSE & TSX: RBA) is the world’s largest and most trusted marketplace for used equipment, trucks, and industrial assets. We connect local sellers to global buyers, providing real results. Across construction and transportation to agriculture, energy, mining, and forestry, we combine the reach of a global marketplace with personalized local support. Our selling channels - Ritchie…
| Champ | Valeur |
|---|---|
| Secteur | Machinery Manufacturing |
| Taille | 1,001-5,000 employees |
| Siège social | Westchester, Illinois |
| Type d’organisation | Public Company |
| Fondée en | 1958 |
| Spécialités | AuctionsTransportationConstructionMiningForestryPetroleumMarineReal EstateAgricultureFinance / Remarketing |
| Offres sur Jobsy | 89 |
| Voir la page |
We are currently offering a $1,500 sign-on bonus for eligible new hires.
Please note: If you are a temporary worker working for RB Global, you do not qualify for this bonus.
The Dispatcher plays a meaningful role in managing our towing resources to keep our vehicle pickups and deliveries running smoothly, which optimizes branch productivity. The incumbent will provide outstanding customer service to our towing partners and pivoting to coordinate for capacity and resource demands. The Dispatch role plays a crucial part in the organizations business and branch growth.
- Direct activities related to towing operations and on-time performance goals.
- Manage tow truck resources and assign work in an efficient manner and optimize tower productivity.
- Plan future day resource requirements and coordinate with towers to line up required truck resources.
- Identify when demand exceeds tow truck capacity & refer to part-time networks for additional resources.
- Monitor transportation costs and identify opportunities for cost savings.
- Recruit new towers to build towing networks with added resources.
- Provide necessary documentation to drivers for each pickup and delivery, including check and cash handling as needed.
- Monitor work-in-progress & make necessary adjustments to ensure timely performance.
- Identify and escalate issues or concerns related to transportation activities to management.
- Form a fundamental relationship with the IAA Transportation team.
- Establish and maintain good, positive working relationships with all tow drivers.
- Review and analyze reports on transportation activity, including Time Performance metrics.
- Comply with safety guidelines along with company policies and procedures.
- Other duties as assigned.
- 2+ years customer service experience, 1+ years direct dispatch
- Bilingual in French/English proficiency is preferred but not required.
This position is to fill an existing vacancy.
About the team - Yard Operations
We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction – from equipment inspectors, yard managers and operators to administrative staff and customer service representatives.
IAA Holdings, LLC (IAA)
IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base – located throughout over 170 countries – and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.
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