DSAP Assistant

Be the Spark! Join our professional and passionate team of Durham Supervised Access Program.

This position works effectively within a team of volunteers and staff to deliver service to involuntary clients who are experiencing difficulties with child access, post separation or divorce. The DSAP Assistant supports the DSAP Specialist or Facilitator in ensuring that all programs provide quality, service and support to the participants and their families.

In this role, you will:

• Support the program coordinator to facilitate and deliver supervised visits and exchanges in a safe setting.
• Observe the interactions between the children and their visiting parent or relatives and support the participants in following the Agreement for Service.
• Provide redirection if necessary.
• Utilize strategies to support children in making a smooth transition from one parent to the other.
• Complete written factual observation notes for each visit or exchange assigned.
• Identify issues of concern to the staff in charge to ensure a safe setting for all families in attendance.
• Model appropriate child-focused behavior at all times.
• Facilitate virtual visits via Microsoft Teams when the center is not available (example Covid closure).
• Perform other duties as assigned

You bring:

• Minimum 1 year related work experience or equivalent experience
• Relevant knowledge about the effects of separation and divorce on children and families.
• Strong written communication skills to provide reports that are accurate in summary details.
• Able to manage conflict and dissatisfaction with intent to find resolution.
• Well-developed interpersonal, and relationship building skills; ability to establish rapport and excellent communication with members/clients, staff, and volunteers.
• Flexibility regarding assigned working hours, including evenings and weekends.
• Current first aid and CPR required.
• Basic computer skills, access to email, and virtual platforms for team meetings, etc.
• May require access to transportation in order to travel to other locations in the Durham region (Ajax, Oshawa).
• Commitment to diversity, equity, inclusion and building a sense of belonging

What you need to succeed:

• Commitment to the YMCA’s Mission, Vision and Values
• A commitment to uphold strong, safeguarding practices that protect the safety, well-being, inclusion of children and youth
• YMCA Competencies: Accountable, Relationship-Builder, Improvement-Orientated, Team Player & Leader, Equity and Wellbeing Promoter

Why work for the YMCA?

The YMCA of Greater Toronto is a charity that ignites the potential in people, helping them grow, lead, and give back to their communities. We are committed to helping our employees reach their full potential and are recognized as a great place to work. We offer meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities. See what you can expect from the YMCA here.

Joining the Y means contributing to over 170 years of providing opportunities for people to shine through programs and services, such as health and fitness, licensed child care, camps, employment and immigrant services, education and training, and services for youth, families, and seniors. Learn more in our 2025–2030 strategic plan, Greater Together, which outlines how we are focused on building communities where people feel healthier and more connected to their neighbours.

The YMCA of Greater Toronto is committed to Diversity, Equity, Inclusion and Belonging. We strive to remove barriers to employment and recognize that diverse staff who reflect the communities we work in enrich the experiences of our participants and our team. As an equal opportunity employer, we invite applications from all qualified candidates including racialized people/people of colour, Indigenous Peoples, disabled people/people with disabilities and members of 2SLGBTQIA+ communities.

If we can make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity so we can work with you to accommodate your needs.

In keeping with our commitment to safety and child protection, job offers are contingent on the successful completion of a Police Records Check. Within the first four months and every three years thereafter, a Vulnerable Police Records Check is required. Learn more about these checks here.

The YMCA only considers applicants who are legally entitled to work in Canada. We thank all applicants for their interest, however, due to the volume of applications we receive, we can only contact candidates who are selected for an interview.

Check out the next steps in our recruitment process and see what others are saying about working at the YMCA.