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Première détection par notre source: à l’instant

Duty Manager Ramp, YYZ

@ Swissport

Mississauga, Ontario

Temps plein3+ ans d’expérience
Postuler
SIGNAUX

En bref

Swissport is hiring a full-time Duty Manager for ramp operations at YYZ, reporting to the Station Manager. The role directs daily ground handling and ramp activities, manages staff and resource planning, and enforces safety and quality standards. The posting requires at least 3 years of ground handling ramp experience, union personnel management experience, and flexibility to work any shift, with competitive pay and a yearly bonus plan.

Responsabilités :

  • Manage daily ramp operations and staff assignments
  • Plan manpower and equipment resources and scheduling
  • Maintain safety, quality and customer relations
  • Handle payroll updates and HR administration in Dayforce
  • Coach employees and take part in disciplinary and grievance processes

Résumé des exigences :

  • Minimum 3 years ramp service experience in ground handling
  • Personnel management experience in a unionized environment
  • Excellent English communication, oral and written
  • Valid driver's licence and airside permit D/A
  • Available for day, evening, night, weekend and holiday shifts

Outils et compétences

Source et dates

Type de source non vérifié · apify-linkedin

Date publiée par l’employeur
Non fourni
Première détection par notre source
2026-11-15
Mise à jour du dossier source
2026-11-15

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineTransport et conduite
Expérience3 an(s) et plus
Gestion d’équipeOui
Heures par semaine40 (estimé)
Horairejour, soir, jours fériés, fins de semaine, nuit
Déplacementsavion : aucun · route : aucun
Milieu de travailExtérieur, Entrepôt
PositionAssis et debout
Exigences physiquesphysique modéré · ordinateur modéré
LanguesEnglish
Permis et certificationsAirside permit D/A
Permis de conduireexigé
Avantages mentionnésPrime de rendement, Aide au transport en commun, Formation payée, Uniforme fourni

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

ChampValeur
Offres sur Jobsy14
Description
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things, and Win as a Team, and we are currently seeking dedicated individuals who align with these values to join our team at various locations across the globe.

Job Summary

Under the direction of the Station Manager, the Duty Manager is responsible for efficiently and profitably managing and directing ramp activities, providing a safe, high-quality product across a range of ground handling services to its customers.

Job Responsibilities

  • Accountable for daily operations
  • Efficient Resource Planning (manpower, equipment) and managing scheduling.
  • Maintain and improve customer and company safety and quality standards.
  • Maintain good relations with customers and airport authorities.
  • Manage and control all staff assignments.
  • Hold daily briefings with all levels of management.
  • Accurately perform general payroll updates such as wage adjustments, vacation, banked time, monetary adjustments, etc...
  • Administer new hires, recalls, terminations, and changes via the Dayforce system.
  • Maintain, monitor, and report on agreed key performance indicators (KPI's)
  • Coach and train all employees to improve operations effectively.
  • Ensure workforce adherence to company policies and procedures.
  • Participate in the disciplinary and grievance process with labor relations.
  • Ensure that incident/accident reports are completed in an adequate and timely manner.
  • Responsible for Quality, Health, Safety, and Environmental activities at the station, intending to reduce employee injuries, aircraft, and equipment damage
  • Other duties as assigned.

Qualifications And Competencies

  • Minimum 3 years of pertinent experience in the ground handling industry, ramp service.
  • Relevant experience in personnel management in a unionized environment.
  • Excellent communication skills (interpersonal)
  • Excellent English communication, oral and written.
  • Valid Driver’s License and airside permit D/A
  • Strong organizational and multi-tasking skills.
  • Leadership ability.
  • Customer focus and quality awareness.
  • Ability to deal with conflict.
  • Available and flexible to work various shifts (day, evening, night, weekend, and holidays) according to operational requirements.

WHY WORK FOR US?

  • Fun place to work!
  • Competitive pay
  • Paid training
  • Yearly bonus plan
  • Group benefit
  • Free parking
  • Uniform provided

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at www.careers.swissport.com to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!

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