E-commerce & Marketplace Manager

E-commerce & Marketplace Manager

Company Description

Eupherbia Canada Inc. is a specialty food company based in North York, Ontario. Our products include premium saffron, blue salt, saffron tea, saffron rock candy, and other specialty food products. We are looking for an experienced, hands-on E-commerce & Marketplace Manager to grow our online business across existing and new sales channels.

Role Description

This is a full-time, on-site position in North York, Toronto. You will take ownership of our online sales operations and drive sales growth, profitability, and brand visibility across Amazon, Walmart Marketplace, Shopify, our company website, Faire, Etsy, and other online platforms designated by the company.

The role extends beyond managing existing accounts. You will also identify and evaluate new marketplace opportunities, recommend suitable platforms, and lead the setup, launch, and ongoing management of new company-approved sales channels in Canada, the United States, and other target markets.

Key Responsibilities

• Manage the daily operations of all assigned e-commerce stores and marketplace accounts.
• Develop and execute strategies to increase sales, improve conversion rates, and grow profitability.
• Create, maintain, and optimize product listings, including titles, descriptions, keywords, images, enhanced content, and storefronts.
• Manage Amazon PPC and other paid advertising campaigns, including budgets, keyword research, campaign optimization, and performance reporting.
• Manage pricing, promotions, coupons, and product launches across platforms.
• Monitor account health, resolve listing issues and account restrictions, and communicate with platform support teams.
• Coordinate inventory, replenishment, orders, returns, and fulfillment with internal teams and logistics partners, including Amazon FBA where applicable.
• Maintain and improve the Shopify store and company website to support customer experience and online sales.
• Research new marketplaces and online sales opportunities, assess requirements and costs, and recommend expansion priorities.
• Complete account applications, onboarding, catalog setup, and launches for new company-approved platforms.
• Manage additional marketplaces and digital sales channels assigned by the company as the business expands.
• Track and report sales, advertising spend, ROAS, ACoS, conversion rates, inventory performance, and channel profitability.
• Monitor competitors and identify opportunities to improve product positioning, content, and customer experience.

Qualifications

• Proven hands-on experience managing e-commerce operations and marketplace accounts.
• Strong practical experience with Amazon Seller Central, Amazon PPC, and Shopify.
• Experience with Walmart Marketplace, Faire, Etsy, or other online marketplaces is a strong asset.
• Ability to independently launch and manage new marketplace accounts, from onboarding through ongoing sales operations.
• Strong understanding of listing optimization, marketplace SEO, digital advertising, pricing, and promotions.
• Ability to analyze sales and advertising data and translate findings into practical actions.
• Strong organizational, communication, and problem-solving skills.
• Ability to take ownership, prioritize tasks, and coordinate effectively with internal teams and external partners.
• Experience with food, grocery, or consumer packaged goods is an asset.
• Availability to work on-site at our North York location.

How to Apply

• Please submit your résumé and a brief summary of the platforms you have managed, your responsibilities, and measurable results you have achieved. Include examples of sales growth, advertising improvements, or successful marketplace launches where possible.