Ecommerce Specialist

About the job

Location: Milton, Ontario

Work Arrangement: Hybrid

Salary Range: $50,000–$60,000 per year depending on experience

About the Role

JR Home Products is looking for an organized, detail-oriented, and tech-savvy E-Commerce Sales Coordinator to support and grow our online retail business across Canada and North America.

Reporting to the Key Account Manager, you will help manage major eCommerce accounts including Amazon, Walmart, Best Buy, Wayfair, The Home Depot, Canadian Tire, and other retail partners.

This role is ideal for someone who combines strong administrative and coordination skills with a sales-focused mindset. You should be comfortable working with spreadsheets, retailer portals, product data, online marketplaces, and multiple priorities at once.

What You’ll Do

• Coordinate the day-to-day management of assigned eCommerce retailer accounts and marketplaces.
• Support product launches, promotions, pricing, inventory, and retailer requirements.
• Manage new product setup and maintain accurate product information across retailer platforms.
• Coordinate product content including descriptions, specifications, images, videos, and digital assets.
• Use Salsify to support product onboarding and content maintenance.
• Monitor sales performance and prepare reports to identify opportunities and issues.
• Respond to retailer requests related to product information, orders, reporting, and account support.
• Maintain accurate pricing, promotional details, product data, and account documentation.
• Troubleshoot retailer portal and product listing issues and coordinate solutions with internal teams.
• Support the Key Account Manager with sales administration, account coordination, and reporting.

What We’re Looking For

• College diploma or university degree in Business, Marketing, eCommerce, Retail Management, or a related field.
• 2+ years of experience in eCommerce, sales coordination, account coordination, retail operations, or a related role.
• Experience with major retailer or marketplace platforms such as Amazon, The Home Depot, Walmart, Wayfair, or Canadian Tire is an asset.
• Strong administrative, organizational, and follow-up skills.
• Strong written and verbal communication skills.
• Comfortable learning new technology, retailer portals, and digital systems.
• Experience with NetSuite, Salsify, CRM, ERP, or PIM platforms is an asset.
• Proactive, resourceful, and comfortable working independently in a fast-paced environment.

Excel Skills

Strong Excel skills are important for this role. You should be comfortable with:

• VLOOKUP and XLOOKUP
• Filtering and sorting
• Formulas
• Data organization
• Data validation
• Managing spreadsheets with multiple SKUs, accounts, and data fields

You’ll Be a Great Fit If You...

• Like keeping projects, deadlines, and details organized.
• Are comfortable working with data and spreadsheets.
• Learn new software and online systems quickly.
• Enjoy communicating with customers and retail partners.
• Take initiative and follow through on your responsibilities.
• Can manage multiple accounts and priorities at the same time.
• Have strong attention to detail and enjoy solving problems.
• Work well independently while also collaborating with a team.

What We Offer

• Extended Health & Dental Benefits
• Health Spending Account
• Employee & Family Assistance Program (EFAP)
• Paid Vacation: Paid time off to rest and recharge.
• Employee Discounts: Enjoy special pricing on JR Home products.
• Dog-Friendly Office: A welcoming workplace where four-legged coworkers are part of the office environment.
• Professional Development: Opportunities to grow your skills in eCommerce, sales, retail account management, and digital platforms.
• Collaborative Work Environment: Work closely with Sales, Marketing, Product Development, Operations, and other teams in a supportive environment.

Who We Are

J&R Home Products Ltd. is a Canadian-owned company that designs, develops, and distributes innovative home and outdoor living products to retailers across North America.

Our product portfolio includes outdoor living, patio furniture, heating, fireplaces, planters, and home décor, with products sold through leading retailers both online and in-store.

• If you are highly organized, comfortable with technology, enjoy working with customers and retail accounts, and want to grow your career in eCommerce and sales, we’d love to hear from you.