Employee Records Administrator

Marketing Statement

A career at TransLink and our family of companies means working with people with a wide range of skills and perspectives, all teaming up towards a common goal: preserving and enhancing the region's world-envied quality of life. Together, we connect the region and enhance its livability by providing a sustainable transit and transportation network, embraced by our communities and people.

At TransLink we are dedicated to building a workforce that reflects the diversity of the communities in which we live. We’re committed to fostering an inclusive, equitable and accessible workplace, recognizing the unique value and skills every individual brings.

Looking for a great place to work where your contributions are valued and you can make a difference in a vibrant city? At TransLink, one of BC’s Top Employers, you'll help make Metro Vancouver a better place to live, built on transportation excellence. Put your future in motion!

Responsibilities

PRIMARY PURPOSE

Provides administrative support to maintain employee record-related information and reporting. Applies policies, procedures and collective agreements in day-to-day transaction processing and administration. Maintains the relevant HR system modules, prepares standard reports, and participates in system audits to support data integrity. Supports Employee Records Coordinator.

KEY ACCOUNTABILITIES

Provides administrative support to maintain and generate employee record-related information and reporting, which involves transactions and updating records related to salary administration such as annual merit increases, in-range salary adjustment, seniority and service records, and employee change of status.

Ensures the accuracy of records processed in the system related to employees' seniority, service records, and union pay increases.

Actions all Employment Verification Letter requests by gathering appropriate data from Peoplesoft verifying information before signing letter. Responds to all verbal verification requests in a timely manner.

Applies policies, processes, and collective agreements, ensuring accuracy and compliance in the performance of administrative work.

Maintains employee related records in HR systems, prepares standard reports, and audits data to Identify and review discrepancies, and follows up to ensure resolution, and provides information and guidance to users of the system.

Participates in projects and meetings as functional representative and in the implementation of new processes, procedures, and technologies.

Maintains relationships with business leaders and employees.

Qualifications

EDUCATION AND EXPERIENCE

The requirements for this job would typically be acquired through a Certificate in Human Resources and a two years of experience in administrative or data entry roles, with a focus on maintaining employee records within an HRMS system- preferably in a unionized environment.

OTHER REQUIREMENTS

Basic knowledge of the principles of Human Resources.

Working knowledge of relevant policies and provisions of collective agreements

Basic communication and interpersonal skills to effectively explain and exchange information on salary administration procedures, and resolve employee records administrative matters.

Basic organizational skills to ensure timely processing of transactions.

Solid analytical skills to accurately apply policies, procedures, and collective agreements.

Working knowledge of the relevant HR systems and modules to participate in system audits and create reports.

Solid knowledge of standard office tools including word processing and spreadsheet software, together with knowledge of database fundamentals and use of HR systems

Experience with PeopleSoft is preferred.

Other Information

Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.

Work Schedule

37.5 hours per week.

Work Designation

Hybrid

This position offers the flexibility of working both on-site and remotely within B.C.

Rate of Pay

The salary for this position ranges from $60,720 - $91,080 per annum. Actual salary offered will be based on education, experience, skills, and qualifications as they relate to the role.

We aim to provide competitive pay that reflects your professional background and expertise. We want to ensure our offer will align with your strengths considering experience, skills, and internal equity to offer a fair and equitable salary. The Total Compensation Package, which includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan as well as other employment offerings will be discussed in detail as your application progresses.

How to Apply

Please click the 'Apply' button at the top right corner of the page or go to http://www.translink.ca/careers to apply for this position and view instructions on the process.

INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.

Posting Date: November 10, 2026
Closing Date: Open until filled

Please note that only those short listed will be contacted.

Having trouble applying? Please view the System Requirements & FAQ's by going to http://www.translink.ca/careers.

Equal Employment Opportunity

TransLink is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink's commitment to equity, diversity and inclusion.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at [email protected].