EMPLOYER ENGAGEMENT SPECIALIST (JOB DEVELOPER) – INTEGRATED EMPLOYMENT SERVICES

PCPI is a not-for-profit organization that provides employment related services to a diverse population of individuals and businesses to reach their full potential. The organization is also the proud creator and presenter of the IEP Conference, a unique forum for internationally educated professionals now in its nineteenth year. Our organization’s success in delivering quality service is based on a business-like approach, supported by knowledgeable caring staff, user-friendly resources, and innovative programming.

We are seeking a results-focused Employer Engagement Specialist (Job Developer) to deliver employer services and create sustainable, competitive employment opportunities for a diverse caseload of job seekers within the WCG Integrated Employment Services (IES) model.

Working closely with our Employment Consultants & Retention Specialist (ECRS) and other team members, the Employer Engagement Specialist will cultivate employer partnerships, identify and develop vacancies, match and market our case managed job seekers to opportunities, negotiate appropriate employment-related financial supports, and provide individualized retention support to job seekers and employers for up to 12 months. The role requires proactive outreach, strong labour-market knowledge, accurate case documentation, and consistent achievement of individual and team performance outcomes.

The ideal candidate combines consultative sales and business-development skills with a client-centred, inclusive approach. They understand the Toronto labour market, can engage employers through targeted marketing and cold outreach, and can customize or carve roles to align employer needs with each job seeker’s skills, abilities, accommodations, and career goals.

Key responsibilities include:

• Generate and maintain a strong pipeline of relevant employer leads through daily targeted outreach, cold calling, in-person engagement, referrals, hiring events, business associations, and community networks.
• Build trusted employer relationships and promote PCPI and Employment Ontario services, with particular attention to job seekers experiencing multiple or complex barriers.
• Assess employer workforce needs, workplace conditions, eligibility, training capacity, accessibility, and ability to provide a safe, inclusive, and positive employment experience.
• Research labour-market information and identify suitable advertised, hidden, and exclusive employment opportunities across sectors.
• Manage vacancies from needs assessment through advertising, pre-screening, referral, interview coordination, hiring, and follow-up.
• Collaborate with ECRS to match job seekers to roles based on individualized employment action plans, skills, abilities, experience, interests, accommodations, workplace fit, and career goals.
• Use customized employment and job-carving approaches to align employer business needs with job-seeker strengths and create direct access to employment.
• Market job seekers to employers, support interview and offer negotiations, and advocate for equitable, inclusive hiring practices.
• Develop placement and training plans and appropriately negotiate, document, and monitor employment-related financial supports or brokered incentives (BI) under WCG IES guidelines.
• Coordinate experiential and work-based opportunities, including job trials, work experiences, job shadowing, on-the-job training, and mentoring, where appropriate.
• Support employers with onboarding, training, performance expectations, workplace adjustments, inclusion, and issue resolution.
• Maintain an employer database complete with accurate, and timely records of employer contacts, vacancies, referrals, placements, supports, expenditures, follow-ups, and outcomes in required systems, like Excel and WCG FFAI, and/or other designated platforms.
• Comply with PCPI client privacy, confidentiality and health and safety policies, EO/WCG program guidelines and IES Customer Service Standards.
• Contribute consistently to individual, team, and WCG-IES contribution agreement targets for intake/ volume, employer engagement, job starts, clients’ employment hours, retention, and sustainable outcomes.
• Facilitate employer and job-seeker workshops as required, including job readiness, workplace expectations, accessibility, inclusion, and health and safety.
• Participate organization and team meetings as scheduled.
• Perform other duties required including those that are consistent PCPI mission and vision and the evolving requirements of the WCG IES service-delivery model.

Qualifications and competencies

• Post-secondary education in business, marketing, human resources, social services, career development, or a related field, or an equivalent combination of education and relevant experience.
• At least two years of successful experience in job development in employment services, recruitment, staffing, sales, business development; experience in an outcome-based funded environment is an asset.
• Demonstrated ability to prospect, cold call, build employer relationships, develop job vacancies, negotiate solutions, and close employment opportunities.
• Knowledge of the WCG IES or Employment Ontario service model, employer incentives, employment-related financial supports, and sustainable employment outcomes is an asset.
• Current knowledge of Toronto and GTA labour-market trends, growth sectors, recruitment practices, community resources, and employment barriers.
• Experience supporting job seekers who face multiple barriers, including persons with disabilities, and working with employers on accommodations, accessibility, inclusion, and workplace integration.
• Demonstrated skill in job matching, customized employment, job carving, pre-screening, and retention support.
• Strong presentation, facilitation, consultation, negotiation, coaching, conflict-resolution, and written and verbal communication skills.
• Ability to manage competing priorities, meet activity and outcome targets, exercise sound judgment, and work independently and collaboratively in a fast-paced environment.
• High attention to detail and demonstrated ability to maintain timely, accurate, confidential, and audit-ready case documentation.
• Proficiency with Microsoft 365 and client relationship; experience with Salesforce, CaMS, or WCG FFAI is an asset.
• A valid driver’s licence and reliable access to a vehicle for travel to employer and community locations across Toronto and the GTA.
• Availability to attend occasional evening or weekend employer and community events.

If this sounds like an opportunity for you to demonstrate how your skills match the requirements of the job and help contribute to the growth of our organization, then we want to hear from you.

This is a full-time position with a competitive benefits package.

WORKING CONDITIONS

In-person office setting with minor traveling within the GTA and occasional evenings as needed. PCPI is a scent-sensitive work environment.

Why Join PCPI

You will be part of a mission-driven organization that creates meaningful changes in people’s lives through employment and career development. We offer a collaborative, supportive environment where your ideas are valued, your professional growth is encouraged, and your work has a direct impact on individuals building stability and independence through employment.

Compensation & Benefits

PCPI offers a competitive salary of $53,500, comprehensive health, and dental benefits, andRRSPcontribution upon successful completion of probation.

Equity, Diversity, and Inclusion

PCPI is committed to fostering an inclusive, equitable, and diverse workplace. We encourage applications from candidates of all backgrounds, and identities.

If you are passionate about empowering job seekers, building community connections, and creating pathways to meaningful employment, we encourage you to apply and join our dedicated team.

How to Apply:

Please apply and submit your resume to our LinkedIn job posting.

Deadline: November 14, 2026.

No telephone enquiries please.

Selection Process:

PCPI thank all applicants for their interest in the position. PCPI will only contact candidates whose qualifications most closely correspond with the required competencies.

Please note: PCPI requiresa successful candidate to providea police reference check clearance upon request.