Event Operations Coordinator, Toronto

Position Overview

Operations Coordinators are responsible for assisting the day-to-day operations. More specifically, they coordinate information between sales, operations and venue partners. Additionally, will support technicians and sales staff both in the office and at events.

Key Job Responsibilities

• Relay information for events confirmed at the last minute

• Modify planning based on client needs and communicate these changes to operations team

• Update and maintain operational systems with accurate and timely information to support event execution and workflow efficiency.

Support for events

• Answer calls from clients and venue partners, and help them find solutions to various problems

• Ensure that the chain of communication is always respected

• Be aware of the progress of operations

• Attend daily meetings with venue partners to review event requirements, operational updates, and upcoming activities.

• Collaborate with clients and internal Encore teams to understand event requirements and ensure successful execution and service delivery.

Job Qualifications

• 5+ years of experience in the audiovisual industry is considered an asset.
• Bilingual in French and English is considered an asset.
• Valid driver's license is considered an asset.
• Detail-oriented

Competencies

Deliver World Class Service

• Hospitality

• Ownership

Do The Right Thing

• Instills Trust

• Safety Conscious

Drive Results

• Action Oriented

See The Big Picture

• Tech Savvy

Value People

• Communicates Effectively

Hourly Pay Range: $21.00 - $25.00

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to questions using the chat to apply feature) to support our hiring team’s review. All hiring decisions include human judgment.

Work Environment

Warehouse

Work is performed in a warehouse environment. Team members must adhere to appearance guidelines based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.