EverPro - Senior Software Development Engineer in Test, Joist

EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 745,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. With its EverPro, EverHealth, and EverWell brands specializing in Home, Health, and Wellness service industries, EverCommerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications. Learn more at EverCommerce.com.

We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://www.evercommerce.com/about-us/careers/

EverPro, a business within EverCommerce, provides software and solutions designed to help home and field service businesses run and grow their companies with greater efficiency and confidence. EverPro brings together purpose-built tools across key trades—including field service, remodeling and roofing, landscaping, and pest and lawn—so service professionals can manage operations, engage customers, and drive long-term growth.

Our solutions support the full lifecycle of running a service business, from scheduling and dispatching work, to estimating, invoicing, and payments, to customer communication, reputation management, and business insights. Together, these connected solutions help service pros win more jobs, save time, and build stronger, more resilient businesses.

We are looking for a Senior Software Development Engineer in Test, to focus on our Joist product. Joist, an EverCommerce solution group and member of the EverPro suite of products, is an end-to-end vertical software platform for small & medium-sized trades contractors. We have a simple mission: Make Contractors Heroes. Joist provides web and mobile applications for small business contractors to estimate, invoice, record, and process payments, and manage projects from anywhere. From humble beginnings, we're now helping over 1 million contractors across North America, the UK, and Australia, making us one of the largest trades platforms in the world, and we have major growth planned!

Responsibilities:

You are someone who cares deeply about quality and providing the best possible customer experience. You derive satisfaction from automating processes and reducing toil for yourself and others. You will contribute to solutions from inception to deployment, and everything in between. The solutions you and your team build must not only work for Joist today, but also support rapid iteration and innovation as we grow. Your work is going to be nothing less than redefining the home services industry, and your tool belt is full of tools that assist with software delivery, testing, automation, and more.

Providing a Testing Mindset: You understand that quality is not owned by one person, but by the entire team. You are able to grow skills in quality control in the people around you and provide feedback on how to improve as a team.

Automation: As an engineer, you know the power that automated processes can bring to help teams ship with confidence. You will lead efforts to build and contribute to various testing and release automation frameworks that enable our teams to move quickly. You build tools and maintain frameworks, not just tests.

Teamwork: Many of the problems we encounter require insight from many parts of the business. Your ability to coordinate and communicate with your peers is essential to our success.

Fast Feedback Loop: You thrive in fast release cycles and help speed up the feedback loop from code change to confident release.

AI and Agentic Quality: You use AI and agentic workflows (e.g., Claude) in quality and software development.

Passion: Hard problems are not solved overnight. It takes a special kind of attitude and hunger to disrupt an entrenched industry. Your passion is what you share with every teammate at Joist. Passion for technology, passion for working as a team, passion for change, and passion for building an industry revolutionizing product.

Skills and Experience needed for success in this role:

• 5-7 years of professional industry experience working in SDET roles with agile product development teams

• Extensive experience with modern testing tools and frameworks, including BrowserStack, WebdriverIO, Appium, Playwright, and more. Skilled in full-stack test automation across Web, Mobile, and API layers, with a focus on building scalable and reliable quality solutions.

• Knowledge or understanding of iOS, Android ecosystem

• Automation mindset: you build tools and maintain frameworks, not only write tests

• Hands-on experience with agentic and AI tools in software development, such as Claude, codex etc

• Experience working in fast release cycles

• Significant experience in performing detailed root cause analysis up and down the software stack using a variety of debugging tools

• The ability to communicate clearly and concisely about deeply technical topics in an easy-to-understand way

• Ability to unblock themselves and others by asking the right questions and effectively collaborating with all stakeholders (Product, Design, Customer Support, and others)

• You can deal with ambiguity and are experienced in helping to generate refined acceptance criteria for development work

Nice to haves:

• Experience with Infrastructure as Code for use in cloud computing platforms such as AWS, Heroku or GCP

• Experience doing Accessibility testing

• You hold a degree in Computer Science, Engineering, or in a similar field. While not a requirement, it helps to have a common baseline of understanding of CS principles when working with other technical people.

Where:
The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in Canada – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.

Benefits & Perks:

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid

• Robust wellness benefits, including an annual wellness stipend

• 3 weeks of vacation to start, a paid volunteer day of your choosing, plus 2 floating holidays to celebrate anything of significance to you

• Continued investment in your professional development

• Employee Stock Purchase Program

• Registered Retirement Savings Plan (RRSP) with 4% company match

Compensation: {US & CAN. ROLES ARE REQUIRED TO POST SALARY RANGES} The target base compensation for this position is $110,000 to $125,000 CAD per year. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.

EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!

EverCommerce uses approved artificial intelligence (“AI”) tools to support its business operations. Employees are encouraged to use authorized AI tools, when appropriate for their roles, to improve efficiency, quality, and innovation. All AI use must comply with company policies, including requirements concerning confidentiality, data security, intellectual property, accuracy, and human review. Employees remain responsible for reviewing and validating AI-assisted work.