Executive Director Retirement/LTC Full Time

“How do you live in the moment?”

We are passionate about ‘Making Every Moment Matter’™. We are seeking a candidate that shares our values - a person who has a passion to make a difference, who has a strong moral compass and who has a commitment to teamwork. The ideal candidate is a warm and loving person who makes meaningful connections with those they are caring for.

The Executive Director reports to the Vice President of Operations or designate and is expected to manage the efficient use of human, physical and financial resources to maintain a high-quality care for residents. The Executive Director carries the ultimate responsibility for the daily operations of the home and resident care and is the home’s official spokesperson at all times. Oversees all activities related to developing, implementing, maintaining and monitoring the Home’s privacy policies and procedures in compliance with the applicable legislation and industry standards. Acts as a key strategic partner to the Home, balancing risk mitigation and privacy compliance with addressing and meeting business needs. As the Privacy Officer for the Home, your name and work contact information is communicated within the Home and made available to the public.

Wage Rate: The starting annual salary is $ 122,500.

Vacancy: This is an existing vacancy.

Responsibilities:

• In collaboration with the Home senior management team, assists in the development of the mission, vision, and value statement of the Home.
• Reviews the mission, vision and values of the Home annually and sets annual goals and objectives
• Provides leadership and is actively involved in the development of special programs utilizing an interdisciplinary and interhome approach.
• Provides input to external committees and task forces on standards, new programs and initiatives.
• Communicates the corporate strategic directions in a clear and concise manner.
• Demonstrates within the team a relaxed manner and a skill in ‘going with the flow’ emphasizing people’s individual needs and not tasks and routines while ensuring work requirements are met.
• Provides guidance, direction and supervision to the Home.
• Assists and develops corporate policies and procedures.
• Assists the Home in maintaining compliance with all applicable statutes, regulations, and government requirements.
• Provides guidance and supports the Department Heads in interpreting the collective agreements.
• Demonstrates commitment to and skills in the person-centered approach ‘Being a Butterfly’, effectively minimizing neutral care
• Assists in the recruitment and hiring of Department Heads and other key staff.
• Recruits, hires and performance manages employees.
• Provides guidance to the Department Heads on labour issues (disciplines, mediation and arbitration).
• Conducts the Director of Care and Department Heads staff probationary and annual performance review.
• Meets with Department Heads on a regular basis and provides guidance on HR, risk management, resident care issues, legal and fiscal issues, etc.
• Seeks to remove all potential controlling elements of care cultures and to remove all features of a ‘them and us’ care approach
• Assists with marketing and public relations.
• Actively involved in various external committees and actively influences decision-making and policy direction at the Ministry of Long-Term Care/Ontario Health/OLTCA, Retirement Homes Regulatory Authority (RHRA) etc.
• Responsible for completion of the Home’s operating budget in conjunction with appropriate Department Heads.
• Analyses the annual operating budgets for the Home and provides feedback to the Department Heads.
• Manages the capital budgets for the Home and collaborates with the Vice-President of Operations to decide on capital priorities for the fiscal year.
• Monitors the monthly expenditures.
• Provides leadership on new funding initiatives and input into how funds need to be spent/allocated for the Home.
• Monitors the continuous quality improvement program and provides feedback to the senior management team on areas of risk and outcomes.
• Identifies potential liability issues and collaborates with staff to minimize risk
• Reviews all workplace incident investigations and corrective measures
• Oversees the development, implementation, and maintenance of privacy policies, procedures and programs in coordination with the Senior Leadership Team and the Privacy Steering Committee.
• Other duties as assigned and or indicated in the Job Task Inventory

Qualifications:

The qualifications needed to join our family are as follows:

• Post-secondary degree from a program that is a minimum of three (3) years in duration or a post-secondary diploma in health or social services from a program that is at least two (2) years
• Completed or enrolled in a long-term care administration management course that is at least one hundred (100) hours in duration of instruction time.
• Proven management experience in LTC and Retirement
• Good written communication skills
• Knowledge of basic accounting
• Knowledge and previous experience using electronic health record
• Working knowledge of computer applications, labour relations and applicable legislation
• Positive working attitude
• Has demonstrated leadership and communication skills
• Has at least three (3) years working experience in a managerial or supervisory capacity in the health or social services sector or in another managerial or supervisory capacity (any field) if he or has successfully completed the long term care administrator or management program.
• Or must have held an Administrator position at a different LTCH without meeting the updated qualifications set out in the Regulation, on the condition that the person has had (3) years of full-time experience in the position during the (5) years immediately before being hired at the different LTCH or the equivalent part-time experience in the position during the (7) years immediately before being hired at the different LTCH.
• Knowledge of applicable retirement home legislation is considered an asset, including familiarity with the standards and requirements set out under the Retirement Homes Act, 2010. Experience working in compliance with the regulatory expectations of the Retirement Homes Regulatory Authority (RHRA) is preferred.
• Has a strong understanding of organization-wide information practices, both internal and external flow of information, data collection tools and the information system.
• Knowledge of applicable privacy legislation, especially the Personal Health Information Protection Act, 2004 (“PHIPA”), privacy expectations and information privacy technologies, in order to ensure that the Home is up-to-date and compliant with current and emerging requirements and standards.
• Knowledge of privacy practices, concepts, trends and issues, as well as an understanding of their impact on business processes.
• Expertise in the interpretation and communication of principles and compliance requirements.
• Excellent communication and leadership skills.
• Experience in managing complex projects.
• To show evidence of being focused on people’s feelings when interacting and knowing how to turn a task into positive social interaction.
• To undertake and meet all legal requirements within a context of promoting individuals’ rights and measuring/reducing elements of risk.
• Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one
• As a condition of employment, candidates are required to submit documented results of TB testing (within the last six months or within 14 days upon hire) or a chest X-ray (within the last year), as per Public Health requirements
• Two supervisory references required
• Provide proof of all required vaccines. The Employer strongly recommends to “stay up to date” with the recommended vaccines. Vaccination requirements are subject to changes as determined by the Employer.

What do we offer you?

• Competitive wages
• Employee benefits
• Employee perks
• Employee and Family Assistance Program
• Support for personal and professional growth

We look forward to speaking with you and Making Every Moment Matter™. Although we appreciate all applicants' interest, only those selected for further consideration will be contacted.

As part of our recruitment process, we may use secure, limited AI tools to assist with administrative tasks such as organizing applications or analyzing role alignment. These tools are used solely to support our recruitment team. All hiring decisions are made by people. We are committed to ensuring our hiring practices are equitable, inclusive, and privacy-conscious. Any personal information collected or processed is handled in accordance with the Personal Information Protection and Electronic Act (PIPEDA) and our internal privacy policies.

We strive to be diverse, inclusive, fair, equitable and accessible by addressing barriers and promoting dignity and respect for all. If you require accommodation at any time during the recruitment process, please contact the hiring manager.