Première détection par notre source: à l’instant
Experienced Collections Specialist - Banking & Government
@ Financial Debt Recovery Limited (FDR)
Richmond Hill, Ontario
En bref
Financial Debt Recovery Limited (FDR) is hiring an Experienced Collections Specialist for a full-time, on-site, permanent role in Richmond Hill, ON. The work is contacting debtors by phone, email and other approved channels to arrange payment and negotiate repayment plans on banking and government accounts. Benefits include dental, vision and life insurance, paid time off and on-site parking.
Responsabilités :
- Contact customers to arrange payment of outstanding accounts
- Negotiate suitable repayment solutions
- Review account histories and validate debtor information
- Document all interactions in the system
- Resolve disputes with internal teams
Résumé des exigences :
- Debt collection and payment negotiation experience
- Strong communication and customer service skills
- Foundational finance knowledge for receivables and credit
- Secondary school diploma required
- Collections or call centre experience is an asset
Outils et compétences
Source et dates
Type de source non vérifié · apify-linkedin
- Date publiée par l’employeur
- Non fourni
- Première détection par notre source
- 2026-11-14
- Mise à jour du dossier source
- 2026-11-14
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | Service à la clientèle |
| Heures par semaine | 40 (estimé) |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Formation | Secondaire (DES) (exigé), Baccalauréat (préféré) |
| Domaines d’études | Business, Finance |
| Avantages mentionnés | Congés payés généreux, Aide au transport en commun |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Financial Debt Recovery Limited (FDR)
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 1 |
Financial Debt Recovery Limited (FDR) is a Canadian-owned provider of corporate credit and receivable management solutions, specializing in collection services across all placement levels. Established in 1991, FDR operates as an extension of clients’ businesses, offering programs designed to maximize recoveries while preserving positive debtor and customer relationships. The company is recognized as a pioneer in the Canadian receivable management industry, combining the strengths of a contingency collection agency with the commitment of a debt purchaser.
Role Description The Experienced Collections Specialist is a full-time, on-site role based in Richmond Hill, ON. This position is responsible for contacting customers by phone, email, and other approved channels to arrange payment of outstanding accounts and negotiate suitable repayment solutions. The role includes reviewing account histories, validating debtor information, documenting all interactions in the system, and following established policies, regulatory requirements, and client guidelines. The Collections Specialist will collaborate with internal teams to resolve disputes, provide clear and respectful customer service, and escalate complex cases when necessary. Daily activities also involve meeting individual and team collection targets, monitoring account performance, and contributing to continuous process improvement.
Qualifications
- Demonstrated skills in Debt Collection with the ability to negotiate payment arrangements and manage overdue accounts effectively.
- Strong Communication and Customer Service skills, including clear verbal and written communication and the ability to handle difficult conversations professionally.
- Foundational understanding of Finance principles relevant to receivables, credit, and collections, with attention to accuracy and compliance.
- Previous experience in collections, call center environments, or receivable management is an asset.
- Ability to work in a fast-paced setting, manage multiple accounts, and meet performance targets and deadlines.
- Proficiency with computer systems, CRM or collections software, and basic MS Office applications.
- High level of integrity, respect for confidentiality, and adherence to regulatory and client requirements.
- Secondary school diploma required; post-secondary education in business, finance, or a related field is an advantage.
Join our team as an Experienced Collections Specialist, where your expertise in banking, government, and financial services collections will contribute to our financial success while ensuring professional client service and effective account recovery.
Job Types: Full-time, Permanent
Benefits:
- Company events
- Dental care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Journal
Visible seulement par vous. Conservé sur cet appareil, et dans votre compte une fois connecté.