Facilities Manager

Facilities Manager

Basecamp Property Management Ltd., Canmore

About Everwild

Everwild is a growing chain of boutique Nordic spas and hotels based in Canmore. We are an energetic team driven by our core values and providing our guests a home away from home.

Everwild Nordic Spa and Hotel aims to raise the bar in wellness hospitality, blending authentic tradition with fresh, evolving experiences. Everwild is redefining mountain hospitality.

Why Work for Us?

• Discretionary bonus scheme
• Group health benefits plan (Dental, Vision, Paramedical, and more)
• Generous staff discounts at all our properties
• Family and friends discount at Basecamp properties
• Free access to the Everwild Nordic Spa
• Discounts on food & beverage at Rhythm & Howl
• Company paid staff events.
• Room for advancement in our growing company
• Be part of western Canada's fastest-growing hospitality brand
• A hands-on people focused Basecamp culture

Position Overview

Everwild Canmore is seeking a hands-on Facilities Manager to lead the care and performance of our hotel and Nordic spa. You will work alongside the Maintenance team on day-to-day upkeep, troubleshooting and repairs, while leading pool operations, maintenance systems and capital projects to support a safe, reliable and welcoming guest environment.

Reporting to the General Manager, you will lead the Maintenance department and work closely with the Director of Facilities on major projects, asset planning and property improvements.

Salary: $80,000 - $90,000

Shift: Full-time/Permanent with weekend availability and on-call responsibilities

Location: Canmore AB

Key Responsibilities

Pool and Hot Tub Operations

• Lead the operation and maintenance of all pools and hot tubs, ensuring a safe, dependable and enjoyable hydrotherapy experience for our guests.
• Ensure compliance with Alberta Health Services (AHS) requirements and applicable Alberta pool regulations and standards, including water quality, testing, temperatures, sanitation and operating records.
• Oversee circulation, filtration, heating, pumps and chemical dosing systems, including calibration, preventative servicing and specialist support.
• Maintain pool operating procedures and staff training, including chemical handling, corrective action, retesting and closure or reopening in accordance with AHS requirements.
• Coordinate AHS inspections and required sampling, maintain inspection and service records, and implement any required corrective measures.

Asset Management

• Build and continuously develop MaintainX as the property’s central maintenance management system, supporting efficient work planning, asset care and reporting.
• Establish a complete asset registry with appropriate hierarchy, locations, QR codes, equipment documentation, warranties, parts, vendors and service history.
• Develop work-order templates, recurring maintenance schedules and inspection procedures; train and support users to make MaintainX a practical tool for the Maintenance team and service providers.
• Use maintenance data to assess equipment performance, identify trends and inform repair, replacement and investment decisions.

Preventative Maintenance

• Develop and oversee planned maintenance for guest rooms, pools, saunas, steam rooms, HVAC, plumbing, electrical and accessibility systems, kitchen and laundry equipment, and grounds.
• Plan inspections, servicing and seasonal work with the labour, parts and tools required, helping extend asset life, improve reliability and reduce unplanned downtime.
• Maintain practical operating procedures for key systems and coordinate maintenance activities with department leaders to protect the guest experience.

Property Management and Operations

• Oversee the daily care of buildings, infrastructure and grounds, maintaining a safe, accessible and well-presented environment for guests and employees.
• Carry out hands-on troubleshooting, repairs and preventative maintenance within your skills and qualifications, coordinating specialist trades and responding to operational emergencies as required.
• Manage contractors, suppliers and service agreements, including procurement, quotations, work quality, site safety and service delivery.
• Support operating budgets, inventory and purchasing; monitor utility use and identify opportunities to improve efficiency and reduce operating costs.
• Coordinate life-safety and regulatory inspections, maintain certifications and records, and keep leadership informed of facility priorities and operational risks.

Capital Project Management

• Project manage major renovations, infrastructure upgrades and capital improvements as directed by the Director of Asset Management.
• Coordinate project scope, cost estimates, contractors, procurement and schedules, managing approved budgets, changes, quality and progress reporting.
• Work with Hotel, Spa and Food and Beverage leaders to plan construction around operational needs and minimize disruption to guests.
• Support asset lifecycle and capital planning, and complete project handover with equipment documentation, warranties, staff training and updated MaintainX records.

Human Resources and Team Leadership

• Lead and develop the Assistant Maintenance Manager and Maintenance team, promoting teamwork, service, safety and professional standards.
• Provide coaching, mentoring and ongoing development, supported by clear onboarding, role-specific training and relevant certifications.
• Partner with People and Culture on recruitment and performance management; plan staffing, assignments and schedules within approved labour budgets.
• Promote safe work practices, appropriate PPE use and orderly work areas, and collaborate with other departments to support property goals

Requirements

• Progressive experience in facilities or maintenance leadership, preferably within a hotel, resort, spa or comparable property.
• Demonstrated experience configuring or developing a computerized maintenance management system (CMMS), including asset registries, work orders, preventative maintenance and reporting. MaintainX experience is strongly preferred.
• A carpentry background, Red Seal designation or other recognized skilled-trade experience is strongly preferred.
• Experience maintaining commercial pools and hot tubs, with practical knowledge of water chemistry, circulation, filtration, heating and chemical dosing systems.
• PHTA Certified Pool & Spa Maintenance Specialist (CMS) certification is an asset. Certified Pool Operator (CPO) certification is also an asset.
• Proven experience managing substantial capital projects, renovations or building-system upgrades, including contractors, budgets and schedules.
• Broad knowledge of building systems, safe work practices and regulatory compliance, with the judgment to engage specialist trades when required.
• Strong leadership, communication, organization and problem-solving skills, with experience managing vendors and competing operational priorities.
• Working knowledge of Microsoft Outlook, Excel and Word. Familiarity with building automation systems is an asset.

Basecamp Resorts and Everwild is an equal opportunity employer, dedicated to building a workplace that values diversity and ensures equal opportunities for all. We are committed inclusion; we celebrate differences and actively welcome applications from individuals of underrepresented backgrounds and communities. We comply with all applicable laws that prohibit discrimination when making all decisions about employment. If you would like to enquire about an adjustment, or need assistance with completing the application process, please contact Beth at [email protected] to discuss your needs confidentially.