Facilities Supervisor

Facilities Supervisor

Full-Time, Calgary

About Ronald McDonald House Alberta

Ronald McDonald House® Alberta supports families who must travel for vital medical treatment for their seriously ill or injured child. Our compassionate Houses in Calgary, Edmonton, Red Deer, and Medicine Hat provide private family suites, warm meals, community support, and a home-away-from-home during incredibly difficult times. Each year, thousands of families from nearly 300 communities across Alberta stay with us—saving millions of dollars in accommodation and meal costs and finding strength in being close to their child and each other.

Why Choose Ronald McDonald House Alberta?

"I love being a part of a global community while also leading locally to strengthen families and promote healing when children need healthcare."

~ Caitlin, employee since 2024

Explore more employee quotes on our Careers page.

Your Role

As Facilities Supervisor, you will oversee the day-to-day facility maintenance needs of our Calgary House, leading the Facilities team and working with contractors, vendors and House leadership to keep the building safe, comfortable and well maintained. You will also lend your support and expertise across the province when needed, with a strong focus on preventive maintenance and on minimizing any impact on the families who stay with us.

This is a full-time position based in person at the Calgary Ronald McDonald House, reporting to the Associate Director of Operations. Limited travel is required, including some in-city travel for vehicle maintenance or parts runs and occasional provincial travel for in-person all-staff gatherings. On-call availability may be required.

Why This Role Matters

Your work has a direct impact on how families experience their time at Ronald McDonald House. When a thermostat breaks and you respond promptly with a clear solution, a family’s room is comfortable again. When you anticipate that failure and replace it before it becomes an issue, you give that family an exceptional experience. Your work ensures families experience comfort, dignity, and care each day.

Your Key Responsibilities

Oversee day-to-day facility maintenance, repairs and installations at the Calgary House, completing basic building maintenance tasks as needed

Develop, document and communicate an annual preventive maintenance schedule in conjunction with the General Manager

Manage work orders through our maintenance software, prioritizing by urgency and keeping requesting staff informed so the impact on families is minimized

Build and manage relationships with contractors and vendors, ensuring contract compliance and fiscal responsibility

Work with the General Manager to create and manage the Facilities budget, including capital expenditures, and perform cost-benefit analysis for purchases and repairs

Project manage maintenance projects to optimize time, quality and cost with minimal disruption to families and House events, communicating them to the broader House team

Ensure compliance with House-specific Occupational Health and Safety (OHS) requirements and legislation, and oversee building systems such as HVAC, boilers and life safety

Oversee exterior maintenance, including snow removal, de-icing and landscaping, and manage the environmental sustainability plan, including recycling and waste management

Lead, schedule, train, coach and mentor the Facilities team and volunteers, and participate in recruitment and selection

Participate in House Supervisor and provincial Facilities Community of Practice meetings, and be on-call as required

Required Qualifications

2+ years of experience in facilities maintenance or building operations, ideally in a large tenant or publicly occupied facility (e.g., hospitality, long-term care, recreation, healthcare, post-secondary or municipal buildings)

2+ years of leadership experience, or demonstrated increasing responsibility and project coordination experience

Experience managing multiple contractor and vendor relationships

Experience building and executing a preventive maintenance plan

Knowledge of building systems (HVAC, BMS, fire/life safety, plumbing, electrical) and of building safety regulations and codes

Demonstrated skills in cost control, service optimization and sustainability

Strong communication and organizational skills, with the ability to lead and work across non-technical departments, handle multiple projects and keep work and storage spaces tidy

Proficiency with Microsoft Office products, including database management

Physically able to complete basic building maintenance tasks, including lifting, pushing or pulling 50 lbs

Standard First Aid CPR-C and AED certification

Valid Class 5 Driver’s License with a clean abstract

Clear Police Information Check

Nice to Haves

Post-Secondary education in a related field, e.g., facilities

5th Class Power Engineering or Building Operator Certification

Valid WMHIS Certificate

Experience with CMMS or maintenance management software

What we Offer

We believe that when our people thrive, our mission thrives. We’re committed to creating a workplace where people feel supported, valued, and inspired to grow. As part of our team, you’ll enjoy:

Comprehensive Compensation & Benefits

Competitive compensation

Full benefits plan with a strong focus on mental health

Health & Wellness Spending Account

Employee and Family Assistance Program (EFAP)

Growth & Development

Professional development and training opportunities

Opportunity to participate in cross‑functional committees

Flexibility & Well‑Being

Vacation and personal days

12 recognized statutory holidays

Financial Wellness

RRSP / TFSA matching program

Financial Wellness sessions

Culture & Community

A values‑driven culture where people come first

Social events and team‑building activities

Our Commitment to Diversity, Equity, Inclusion & Cultural Safety

Diversity, equity, inclusion, and cultural safety are guiding principles at Ronald McDonald House Alberta. We recognize the ongoing need to ensure DEI is reflected in our day-to-day activities; to champion continuous learning for staff, volunteers and the board; to create policies and practices that support DEI; and to find ways to measure our progress and continually improve. If you require accommodation, please advise us during the recruitment process.

Note first review of applications will begin on November 27, 2026, applications will be accepted until the position is filled.

Thank You

We thank all candidates who apply; however, only those selected for interview will be contacted.