Family Adventure Leader

Position Title: Family Adventure Leader

Company Name: CMH Heli-Skiing & Summer Adventures

Reports To: Lodge Manager

Location of Work: Remote locations throughout British Columbia (near Golden, Revelstoke, Valemount)

Employee Type: Seasonal, casual part-time from late November to late April

FLSA Status: Non-Exempt

Number of Positions: 4

Date of Last Review: August 11, 2022

Desired Start Date: Early December 2022

Company Overview

With 50+ years of experience, CMH Heli-Skiing & Summer Adventures has evolved into the world’s largest Heli-Skiing and Heli-Hiking company, operating 12 lodges in the winter and 3 in the summer throughout British Columbia, Canada. The business’s central office is in Banff, Alberta, Canada.

CMH Heli-Skiing & Summer Adventures is privileged to operate in the traditional territories of the Ktunaxa, Secwépemc, Syilx, and Stoney Nakoda Nations.

The CMH Mission is to guide our staff and guests through life changing mountain experiences.

Our Vision is to be recognized as the world leader of guided mountain experiences – by our guests, our employees, our partners, and our communities.

Our Principles:

• Safety as a cornerstone.
• Share our passion – every day.
• Always act with integrity.
• We work as a team.
• Aim for
• Balance our social, fiscal, and environmental responsibilities.

Position Overview

The Family Adventure Leader (FAL) is responsible for planning and implementing an activity and recreation program for youth booked on CMH Family Adventure trips.

The FAL’s role is to organize the daily tasks and activities for youth of all ages to participate in and learn from. With a balance of time spent working alone or with other members of the lodge team, the FAL plays a key role in the hiking, skiing, and lodge family adventure programs.

With a strong understanding of guest expectations balanced with teamwork and excellent organizational and communication skills, the FAL will be the “go-to” expert in the lodge for all the youth activities. This role is worked as an 11-hour split shift each day.

Essential Duties and Responsibilities

• Plan and execute a variety of indoor and outdoor activities that will create memorable mountain experiences.
• Organize a daily schedule that aligns with the needs of the lodge.
• Strong time management skills to keep youth engaged and focused on activity schedule.
• Creatively adapt program needs to support a variety of ages.
• Develop trust and a strong professional relationship with parents of the FAL participants.
• Have a fun and welcoming approach to youth leadership and group management.
• Abide by OH&S and WHMIS standards and regulations.
• Support guests in the field program, as needed.

Minimum Qualifications

• Standard First Aid and CPR certification.
• Clear Criminal Background Check.
• Post-secondary education in recreation or youth development, preferred.

Competencies, Knowledge, Skills, Abilities, and Other Qualities

• Demonstrates integrity, discretion, and problem solving.
• Has clear attention-to-detail with a strong work ethic.
• Willingness to work long days and flexible to assist in other roles at the lodge, as needed.
• Able to communicate in an effective and timely manner, and openly receive and act on feedback.
• Able to work as a cohesive, high-functioning team to achieve goals.
• A passion for customer service excellence and providing a high-end guest experience.
• Take pride in hard work, strive for excellence, and anticipate guest needs.
• Proven ability to maintain professional working relationships with peers.
• Able to prioritize tasks in a complex and fast-paced environment with changing priorities.
• Trustworthy and self-directed in completing the core functions of the role.
• Sees tasks through to completion including follow-up on any identified issues.
• Passion for working with youth and developing meaningful programming.

Working Conditions

• Able to lift, carry, or otherwise move and position up to 20 pounds on an occasional basis.
• This job is in a remote area of British Columbia. Employees are required to find their own way to and from the lodge or helicopter staging area for work shifts.
• Able to work evenings, weekends, and holidays based on the needs of the business.
• CMH is committed to developing a rich culture, a diverse workforce, and a healthy work environment in which every employee is treated fairly and respected. Each employee will contribute to the company's success while also having the opportunity to achieve their full potential as individuals.

Other Duties as Assigned

This position description is an overview of the scope of responsibilities for the role described above. With the evolution of CMH, the responsibilities of this position may change, as may the details that are associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others.

Compensation

A competitive daily rate will be provided, along with 4% vacation pay and potential opportunities to heli-hike or heli-ski, as available. Further details will be discussed in a personal interview.

Benefits and Perks:

• Health and dental benefit eligibility after 160 days worked.
• Group Savings Plan eligibility after 160 days worked.

**CMH is an equal opportunity