Family Finder/Support Worker

Description

The Support Worker offers wrap around services and provides practical, emotional, and social support to individuals and families experiencing personal, financial, housing, social, or community-related challenges. Working under the direction of social workers and in collaboration with First Nation Representatives and community partners, the position assists clients in accessing essential services, navigating support systems, developing life skills, and achieving greater independence and stability.

Responsibilities include providing individual and group support, advocating for clients, assisting families in locating extended family members, coordinating referrals, and connecting individuals with health, housing, education, employment, and community resources. The Liaison will support clients with appointments, daily living skills, coping strategies, and personal goals while monitoring progress and communicating concerns to the appropriate professionals.

The successful candidate will build trusting, respectful, and culturally responsive relationships while promoting client dignity, self-determination, and independence. Strong communication, empathy, problem-solving, confidentiality, and professional boundaries are essential. The position requires collaboration with families, social workers, healthcare providers, schools, and community agencies, as well as accurate documentation and participation in case meetings and team activities.

A certificate, degree, or diploma in Social Work, Human Services, Community Services, or a related field is preferred. Previous experience supporting individuals and families facing complex challenges is an asset. The candidate must demonstrate an understanding of trauma-informed, person-centred, strengths-based approaches and the ability to respond calmly to challenging or crisis situations. A valid driver's licence, reliable transportation, First Aid/CPR, and a criminal record/vulnerable sector check may be required.