Field Officer (IDPs) - National -Yemen -Aden

About Relief International

Relief International is an international non-profit organization that partners with communities impacted by conflict, climate change and disaster to save lives, build greater resilience and promote long-term health and wellbeing. Currently, RI work in 16 countries around the world, including some of the most fragile: Afghanistan, Iran, Iraq, Jordan, Lebanon, Myanmar, Pakistan, Philippines, South Sudan, Sudan, Syria, Turkey, Yemen and now OPT, providing Health and Nutrition, WASH (Water, Sanitation, and Hygiene), Education and Livelihoods programming that creates the foundation for community resilience. We do this by working with local actors to develop safe and inclusive local programming that is evidence based, conflict sensitive, climate smart, and reaches those in need.

About Our Country Program/ Regional Programs

RI in the Middle East has programs in seven countries - Iraq, Jordan, Lebanon, Syria, Türkiye, Yemen, and now OPT with a focus on the 4 main RI sectors: WASH, Health and Nutrition, Education and Livelihoods. Relief International has been providing humanitarian aid in Yemen since 2010, offering various services like health, nutrition, water, sanitation, livelihoods, and protection across the country. They focus on helping vulnerable people, including internally displaced persons, returnees, and host communities. RI also provides reproductive health, protection, and gender-based violence responses in specific areas.

Job Profile

The Field Officer is responsible for supporting the effective implementation, coordination, and monitoring of humanitarian activities targeting internally displaced persons (IDPs) under the OCHA-funded project. The position ensures that field activities are implemented in accordance with approved project plans, organizational policies, humanitarian principles, and donor requirements. The Field Officer works closely with the Project Manager, field teams, local authorities, community representatives, and relevant humanitarian stakeholders to identify community needs, monitor project implementation, maintain accurate documentation, and ensure the timely delivery of assistance to targeted beneficiaries.

Key responsibilities

• Field Implementation and Monitoring
• Coordinate and oversee the implementation of project activities in assigned locations.
• Ensure that field activities are conducted according to approved work plans, timelines, targets, and project procedures.
• Conduct regular field visits to monitor activities, verify progress, and identify implementation challenges.
• Monitor the delivery of humanitarian assistance to ensure that it reaches the intended beneficiaries in a transparent and accountable manner.
• Prepare field visit reports and provide timely updates on activity progress, achievements, and challenges.
• Recommend practical solutions to address operational issues and escalate significant concerns to the Project Manager.
• Beneficiary Identification and Community Engagement
• Support beneficiary identification, registration, and verification in accordance with approved eligibility criteria.
• Coordinate with community leaders, local authorities, IDP representatives, and camp management structures to facilitate project activities.
• Ensure that beneficiaries receive clear information regarding project objectives, eligibility criteria, assistance, and available feedback channels.
• Promote fair, transparent, and inclusive access to humanitarian assistance, without discrimination.
• Identify community needs and concerns and communicate relevant findings to the Project Manager.
• Coordination and Representation
• Maintain effective working relationships with local authorities, relevant government entities, IDP camp management structures, community representatives, and humanitarian partners.
• Participate in field-level coordination meetings, assessments, and other relevant activities as assigned.
• Facilitate coordination between field teams and project management to ensure timely implementation.
• Represent the project in field-level meetings when authorized by the Project Manager.
• Share relevant operational information with concerned teams through established communication channels.
• Data Management and Reporting
• Ensure the timely collection, verification, and submission of accurate beneficiary and activity data.
• Review field documentation, beneficiary lists, distribution records, attendance sheets, and other supporting documents.
• Prepare regular field reports, activity updates, and progress summaries for submission to the Project Manager.
• Track implementation progress against project targets and report delays, discrepancies, or gaps.
• Maintain organized records of field activities in accordance with organizational documentation and data protection procedures.
• Accountability, Protection, and Safeguarding
• Promote accountability to affected populations (AAP) and ensure that beneficiaries are informed of available complaints and feedback mechanisms.
• Receive and refer complaints or feedback through approved channels, ensuring confidentiality and appropriate follow-up.
• Identify and promptly report protection risks, safeguarding concerns, and incidents through established procedures.
• Apply the principles of do no harm, impartiality, non-discrimination, and respect for the dignity of affected populations.
• Comply with organizational policies on safeguarding, prevention of sexual exploitation and abuse (PSEA), confidentiality, and data protection.
• Behavior and conduct
• Will ensure the highest standards of behavior inside and outside of work promotes the values in RI’s code of conduct and safeguarding policies.
• Will be a model for ethical conduct standards for other team members.
• Will ensure own actions and the actions of the teams members they manage do not impact the safety of the RI team and the vulnerable communities we serve.
• Will ensure external stakeholders are aware of RI conduct and reporting mechanisms.
• Report any concerns.
• Management and leadership
• Embrace diversity, and model inclusive and equitable behaviour.
• Ensure safeguarding is embedded in all the work we do
• Be responsible for ensuring a culture and systems in place for reporting
• Report any concerns
• Person Specification
  
  

Skills, Knowledge And Expertise Required For The Role.

Essential criteria

• Bachelor’s degree in Social Sciences, Development Studies, Humanitarian Affairs, Public Administration, or a related field. A relevant diploma combined with substantial humanitarian field experience may be considered.
• At least three years of relevant experience in humanitarian response, field operations, or project implementation, preferably supporting internally displaced persons (IDPs) and other vulnerable populations.
• Demonstrated experience in planning, implementing, and monitoring field activities in accordance with approved project plans, timelines, and donor requirements.
• Experience in beneficiary identification and verification, distribution monitoring, community mobilization, field assessments, and activity reporting.
• Good understanding of humanitarian principles, protection mainstreaming, accountability to affected populations (AAP), and prevention of sexual exploitation and abuse (PSEA).
• Proven ability to coordinate effectively with local authorities, community leaders, IDP camp management structures, humanitarian partners, and internal project teams.
• Ability to identify community needs, assess field-level challenges, recommend appropriate solutions, and escalate operational or protection concerns through established reporting channels.
• Strong skills in data collection, verification, analysis, and preparation of accurate field reports, activity updates, and supporting documentation.
• Ability to supervise and provide guidance to field assistants, enumerators, volunteers, or other field personnel, as required.
• Excellent communication, interpersonal, organizational, and problem-solving skills, with the ability to manage competing priorities and meet deadlines.
• Ability to work independently, demonstrate initiative, and perform effectively under pressure and in challenging field environments.
• Fluency in written and spoken Arabic; good working knowledge of English is an advantage.
• Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Commitment to humanitarian principles, impartiality, confidentiality, safeguarding, data protection, and organizational policies and procedures.
  
  

Safeguarding

• Relief International has a zero-tolerance policy for unlawful harassment, sexual exploitation, and abuse.
• Relief International is committed to protecting our staff and the communities we work with from abuse and harm including sexual exploitation, sexual abuse and sexual harassment.
• All staff are expected to abide by the RI Code of Conduct.
• Recruitment to all roles in Relief International includes criminal records self-declaration, references, and other pre-employment checks, which may include experience and qualifications checks.
• RI Values
  
  

Guided by the humanitarian principles of humanity, neutrality, impartiality, and independence, as well as “Do No Harm,” Relief International Values:

• Integrity
• Adaptability
• Collaboration
• Inclusivity
• Sustainability