Publié il y a 9 jours
Field Technician (IT, Communications & AI) – Grande Prairie, AB
@ Benchmark Data Solutions
Grande Prairie, Alberta
En bref
Benchmark Data Solutions is hiring a mid-level Field Technician in Grande Prairie, AB, to install and troubleshoot remote communications systems at oil and gas sites and provide remote support. The role is full-time on rotational shift work with field travel, offers $80,000–$90,000+ per year with field pay, and includes a Northern Living Allowance.
Responsabilités :
- Install and service LEO satellite, network, cellular and camera systems
- Troubleshoot hardware, software and network issues on site and remotely
- Respond to support tickets and guide customers through solutions
- Test and introduce new technologies and AI tools
Résumé des exigences :
- Mid-level IT, telecom, networking or technical support background
- Experience diagnosing hardware and network problems
- Comfort with AI tools and interest in new technology
- Valid Alberta Class 5 licence and clean driver's abstract
Outils et compétences
Avantages mentionnés
Source et dates
Site carrière / système de candidatures · bamboohr
- Date publiée par l’employeur
- 2026-11-02
- Première détection par notre source
- 2026-11-03
- Mise à jour du dossier source
- 2026-11-10
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | Entretien et réparation |
| Heures par semaine | 40 (estimé) |
| Horaire | jour |
| Déplacements | avion : aucun · route : fréquents |
| Milieu de travail | Extérieur, Usine, Chez les clients |
| Position | Assis et debout |
| Exigences physiques | physique modéré · ordinateur modéré |
| Langues | English |
| Permis et certifications | Alberta Class 5 driver's licence, Fall Protection, H2S Alive, First Aid |
| Permis de conduire | exigé |
| Vérifications | dossier de conduite, casier judiciaire |
| Avantages mentionnés | Congés payés généreux, Régime de retraite, Formation payée, Allocation de télétravail |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Benchmark Data Solutions
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
We are a remote communications services company.
Description complète de l’entreprise
Benchmark Data Solutions-Oilfield Communication Rentals. Supplying complete remote voice, data and internet communication for your entire lease, Benchmark products & services include complete communication packages & enhanced solutions. Cellular, cellular boosters, cellular towers, VoIP, wireless rig intercoms, two-way radios, camp wireless internet, complete satellite systems, wireless rig internet, custom equipped computer packages and personal safety GPS). Your drilling & completions projects need reliable communication. Benchmark will provide the most reliable, highest quality and lowest cost complete communication system for your needs.
- Abonnés LinkedIn
- 478
- Personnes associées sur LinkedIn
- 9
- Bureaux déclarés
- 2821 3 Ave NE, 7, Calgary, Alberta T2A 7P3, CA
- Parkland County, Acheson, Alberta, CA
- Autres noms enregistrés
- Benchmark Data Solutions
- Le profil indique une agence de recrutement
- Non
Benchmark Data Solutions-Oilfield Communication Rentals. Supplying complete remote voice, data and internet communication for your entire lease, Benchmark products & services include complete communication packages & enhanced solutions. Cellular, cellular boosters, cellular towers, VoIP, wireless rig intercoms, two-way radios, camp wireless internet, complete satellite systems, wireless rig internet, custom…
| Champ | Valeur |
|---|---|
| Secteur | Oil and Gas |
| Taille | 11-50 employees |
| Siège social | Calgary, Alberta |
| Type d’organisation | Privately Held |
| Fondée en | 1998 |
| Offres sur Jobsy | 2 |
| Voir la page |
$80,000–$90,000+ per year with field pay · Full-time · Northern Living Allowance
Are you the kind of person who enjoys working with technology, figuring out why something isn’t connecting, and finding a better way to get the job done? Are you already comfortable using AI tools and curious about how they could improve how a business operates?
If that sounds like you, we’d like to meet you.
Benchmark Data Solutions builds the remote communications systems that keep Alberta oil and gas sites connected. Since 1998, we’ve grown to support sites across Western Canada with LEO satellite internet, private networks and cellular, two-way radio, Wi-Fi, and AI-powered site cameras.
We’re looking for a mid-level Field Technician who enjoys hands-on IT and communications work, can help customers solve problems remotely, and wants to be part of exploring what’s next for our company.
In this role, you’ll install and troubleshoot equipment on drilling and completion sites, provide remote technical support, and help us test and introduce new technologies. We’re particularly interested in someone who is comfortable using AI tools and excited to explore how they could support their own work, improve customer service, and create opportunities across Benchmark.
Location: Based out of our shop in Clairmont, just outside Grande Prairie.
Schedule: Rotational shift work. Your days will include a mix of site visits and shop time building, testing, and repairing equipment, depending on customer demand.
What you’ll do
Field installation and support
- Install, configure, and service LEO satellite systems, private internet networks, cellular boosters, portable cell towers, Wi-Fi networks, IP cameras, and wireless rig intercoms.
- Troubleshoot software, hardware, and network issues both on site and remotely.
- Respond to support calls and tickets, diagnose equipment and connectivity problems using remote tools, guide customers through solutions, and escalate issues when a site visit is needed.
- Travel to remote sites in a company truck, often 3–6 hours one way, with overnight camp or hotel stays when required.
- Climb derricks up to 160 feet when an installation requires it. Full training and fall protection gear are provided.
- Keep tickets, inventory, and safety paperwork accurate and up to date so jobs stay billable and safe.
- Use AI tools to support your work—for example, researching technical issues, exploring troubleshooting approaches, improving documentation, or finding ways to work more efficiently.
- Look for practical opportunities to use AI in field installations, diagnostics, remote support, and other areas of the company.
- Share your ideas with the team and help test new tools, technologies, and processes.
- Run structured tests during pilots, document results, flag issues, and share what you learn.
- Use sound judgment when working with AI, including checking results for accuracy and protecting customer and company information.
- A mid-level background in IT, telecommunications, networking, field technology, helpdesk, or technical support.
- Experience diagnosing computer, hardware, or network problems and explaining solutions clearly to non-technical customers.
- Experience with, or a strong interest in, both remote support and on-site field work.
- Comfort using AI tools to support work, learning, research, or problem-solving, along with an interest in discovering new ways to use them.
- Curiosity about emerging technology and a willingness to experiment, learn, and share ideas. You don’t need to be an AI expert, but you should be excited to explore its potential.
- Willingness to travel, work outdoors in all seasons, handle long field days, and take on-call shifts when needed.
- A safety-minded approach, strong communication skills, and a willingness to work as part of a team.
- A valid Alberta Class 5 driver’s licence, a clean five-year driver’s abstract, and a clear criminal record check.
- $80,000–$90,000+ per year, with field day rates that allow busy technicians to earn more.
- Northern Living Allowance.
- Company truck, phone, and laptop.
- Health and dental benefits and Group RRSP matching after three months.
- Life insurance, paid vacation, and all PPE provided.
- Paid safety training and tickets, including Fall Protection, H2S Alive, First Aid, and more.
- Hands-on training as we introduce new technologies.
- The opportunity to help shape how a growing company uses AI and other emerging tools.
- A small, Alberta-owned company where your ideas about technology and improving how we work can be heard.
Journal
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