Publié il y a 6 mois
Finance Operations & Support Specialist - FR/EN - Permanent - Montreal
@ Naboo
Montréal, Québec
En bref
Naboo is hiring a full-time Finance Operations & Support Specialist in Montreal, on a permanent basis, to run customer support and finance operations for corporate events. The role covers client and supplier support within set SLAs, final supplier amounts and client invoicing for past events, and dispute follow-up. The posting requires English fluency, a bilingual French plus, 1 to 3 years in tech scale-up customer support, and CRM experience such as HubSpot.
Responsabilités :
- Provide high-end customer support to clients and suppliers within SLAs
- Verify final supplier amounts and client invoicing for past events
- Follow up on outstanding items and manage disputes
- Monitor KPIs and SLAs and report on team performance
- Recruit, onboard and train junior team members
Résumé des exigences :
- 1 to 3 years in customer support at a tech scale-up
- Fluent English; French is a plus
- Comfortable with CRM tools such as HubSpot
- Strong with numbers and attention to detail
- Demonstrated use of AI or automation to improve operations
Outils et compétences
Source et dates
Type de source non vérifié · apify-linkedin
- Date publiée par l’employeur
- 2026-06-01
- Première détection par notre source
- 2026-11-15
- Mise à jour du dossier source
- 2026-11-15
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Expérience | 1 an(s) et plus |
| Heures par semaine | 40 (estimé) |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English, French |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Naboo
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 9 |
Naboo is a new Global leader in Corporate Events. We are a team of 250 builders, passionate about events, tech and AI. We help our Enterprise and SMB clients book, plan, pay and procure all their corporate events.
Whether it’s a business lunch or a full-blown annual retreat overseas, Naboo makes it happen smoothly and efficiently, eliminating tedious tasks with AI-powered automation. Our event specialists focus on delivering tailored advisory and effective support to clients and vendors.
Based in Paris, London, Barcelona, Hamburg, New York, San Francisco and Montreal, Naboo is expanding its services beyond Europe and North America, to the Middle East and Asia. Naboo is scaling fast with strong backing from top-tier international investors.
Role & ResponsibilitiesOn a day to day basis you will:
Ensure high-end Customer Support, being reactive to Client and Supplier
Provide clear and concise answers within set SLAs
Ensure past events have the correct final amounts from each supplier
Ensure past events are correctly invoiced to the client
Follow-up on outstanding items and manage potential disputes
Own the end-to-end Customer Support process and execution
Monitor KPIs and SLAs and report on team performance
Recruit, onboard, and train junior team members
You are the ideal candidate if:
You have 1 to 3 years of experience in a Customer Support role at a tech scale-up
You are fluent in English and French is a plus
You are comfortable working with CRM tools (HubSpot or similar)
You enjoy client interaction and working as part of a team
You like numbers, you are very well organized and you pay attention to detail
You can demonstrate how you have used AI or automation to improve operations
You are the perfect candidate
You are looking for serious challenges and responsibilities from day one
You want to thrive in a high growth environment
Are excited about shaping a function (almost!) from scratch
You are not scared to build the plane while flying it
Step 1: Discovery video call with the Head of Operations (20 min)
Step 2: Interview with the COO (20 min)
Step 3: Speed dating at the office with 4-5 team members (90 min)
Journal
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