Publié il y a 13 jours
First impressions representative
@ Birchwood Automotive Group
Winnipeg, Manitoba
En bref
Birchwood Automotive Group is hiring a First Impressions Representative to receive customer calls courteously, identify customer needs and route calls to the right place, with added admin tasks as needed. The role is full time, Monday to Friday, 9:00am to 6:00pm, reporting to a Human Resources Specialist. Birchwood offers bonuses, extended health and dental coverage, an RSP match and development programs.
Responsabilités :
- Receive customer phone calls courteously and respectfully
- Identify the needs of Birchwood customers
- Direct calls to the appropriate person or department
- Perform additional administrative tasks as assigned
Résumé des exigences :
- Customer service experience is an asset
- Call centre or switchboard experience is preferred
- High attention to detail and strong time management
- Class 5 driver's licence and drivers abstract required
- Reliable transportation to work required
Outils et compétences
Avantages mentionnés
Source et dates
Flux d’un site d’emploi · jobillico
- Date publiée par l’employeur
- 2026-10-27
- Première détection par notre source
- 2026-10-28
- Mise à jour du dossier source
- 2026-11-06
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Heures par semaine | 40 |
| Horaire | jour |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur modéré |
| Permis et certifications | drivers abstract |
| Permis de conduire | exigé |
| Candidatures encouragées | Personnes handicapées |
| Avantages mentionnés | Congés payés généreux, Prime de rendement, Rabais employé, Mieux-être |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Birchwood Automotive Group
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Experience is Everything.
Description complète de l’entreprise
Birchwood is Manitoba's largest network of automotive retailers. With 24 dealerships carrying 22 brands, 3 collision repair facilities and 4 credit locations, Birchwood is here to help you buy, sell, or service your vehicle. Experience a complete automotive lifecycle, with Birchwood.
- Abonnés LinkedIn
- 7 285
- Personnes associées sur LinkedIn
- 501
- Bureaux déclarés
- 35D-3965 Portage Avenue, Winnipeg, Manitoba R3K2H7, CA
- Autres noms enregistrés
- Birchwood Automotive Group
- Spécialités
- Automotive Retail Sales
- Automotive Service
- Automotive Parts
- and Automotive Collision Repair
- Le profil indique une agence de recrutement
- Non
Birchwood is Manitoba's largest network of automotive retailers. With 24 dealerships carrying 22 brands, 3 collision repair facilities and 4 credit locations, Birchwood is here to help you buy, sell, or service your vehicle. Experience a complete automotive lifecycle, with Birchwood.
| Champ | Valeur |
|---|---|
| Secteur | Motor Vehicle Manufacturing |
| Taille | 1,001-5,000 employees |
| Siège social | Winnipeg, Manitoba |
| Type d’organisation | Privately Held |
| Fondée en | 1963 |
| Spécialités | Automotive Retail SalesAutomotive ServiceAutomotive Partsand Automotive Collision Repair |
| Offres sur Jobsy | 47 |
| Voir la page |
Reporting Relationship: This position reports directly to the Human Resources Specialist.
Job Summary: The First Impressions Representative is responsible for receiving customer phone calls courteously and respectfully, discovering the needs of Birchwood customers, and directing their calls appropriately.
Additional administrative or support tasks may be assigned as needs arise to support the overall efficiency of the team. The successful candidate will require excellent communication, multitasking, and interpersonal skills.
Shift: Monday - Friday: 9:00am - 6:00pm
Qualifications:
• Customer Service experience is an asset
• Call center and/or switchboard experience is preferred
• Thrive in a collaborative environment where teamwork is supported
• High attention to detail with proven time management and organizational skills
• A commitment to continuous learning and professional development
• A Class 5 driver's license and drivers abstract are required, and transportation to work is required, as the location is not on a bus route
What Birchwood Can Offer You:
• Competitive compensation - in addition to salary, many roles have bonus and commission incentives that reward you for success
• Full benefits package including vacation time, company-paid extended health, dental/vision coverage, and employee assistance - with flex plan options
• RSP Matching program - Birchwood will match up to $5,000 of your regular earnings after 1 year of employment
• Employee referral bonus program - refer your friends to Birchwood and receive a referral bonus
• Career development opportunities & internal promotions
• Learning & development opportunities
• Wellness program
• Corporate discounts & group savings plan
• Volunteer program - Dollars for Doing
• Company events - Birchwood Bucks, Circle of Excellence, holiday parties
Birchwood is Manitoba’s largest automotive retailer. Our 24 franchises are in addition to four state-of-the-art collision repair centres and four Birchwood Credit Solutions locations. We offer sales, services, and parts to meet our customers’ automotive needs. We’re a recognized leader in the retail automotive industry, not only for our diverse workforce reflecting our community, but also for our unparalleled commitment to team members, customers, partners, and neighbourhoods. At Birchwood, our days begin and end with gratitude, personal leadership, trust, respect, continuous improvement, and generosity.
Birchwood is committed to creating a diverse workplace and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Reasonable accommodation is available to applicants with disabilities upon request. Please email your request to: [email protected]
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