Flight Coordinator

Keewatin Air has been operating in the Arctic for over 50 years and has extensive experience providing safe, high-quality Regional Medevacs and Charters throughout Central and Northern Canada. Also known as Kivalliq Air. We are one of the most comprehensive aeromedical organizations in Canada, providing extensive 24-hour emergency air ambulance service.

Our corporate office and centralized administrative and support services are based in Winnipeg, Manitoba. And we operate a network of locations across Churchill and Thompson, Manitoba; Yellowknife, Northwest Territories; and Rankin Inlet, Igloolik, Cambridge Bay, and Iqaluit, Nunavut.

Although we operate charter airline services, our primary focus is and has always been medical travel. Whether it is moving passengers on our charter aircraft or transporting critically ill patients by air ambulance, we have made medical travel our specialty. Our air medical program is recognized as one of the best air ambulance services in Canada.

Keewatin Air is committed to providing the best possible air services in Northern Canada. We have invested substantially in the infrastructure needed to provide around the clock medically oriented air services in Canada’s northern areas and the remote Arctic.

Job Summary:

The Flight Coordinator is a part of a team of highly trained aviation and aeromedical experts providing logistics and communication support for emergency medical evacuation and charter flights. The Flight Coordinator is responsible for the dispatch and coordination of all crew and nursing personnel while coordinating all the necessary logistics associated with the flights.

Qualifications and Requirements:

• Minimum: Completion of Grade 12 (High school diploma)
• Experience in flight coordination, dispatch, or crew scheduling preferred
• Canadian Radio License (Aeronautical) required
• Strong customer service experience considered an asset
• Ability to read and interpret aviation weather (NAV Canada) an asset
• Aviation background considered an asset
• Attention to detail and ability to multitask
• Excellent communication and problem-solving skills

• Must be able to obtain and maintain applicable transportation Security clearances
• Legally eligible to work in Canada
• Current Criminal Record Check
• Indigenous Awareness and/or Cultural Diversity training considered an asset.

Responsibilities and Accountabilities:

• Responsible for coordinating all company flights assigned to the base, including medevac and charter flights
• Communicate effectively and professionally with all parties to ensure Keewatin Air flights are carried our safely
• Provide flight watch duties for all medevac and all charters, monitoring the processes of the flight from commencement to termination, including intermediate stops
• Perform as a positive representative of Keewatin air in interaction with the customer
• Provide administrative, operational and customer service support to all the other departments and personnel, as required
• Possess the ability to make informed decisions without compromising internal policies and procedures.

Working Conditions:

• Office setting: Schedule: Two-week rotation, alternating between day shift and night shift. Days may/will fall on holidays and weekend. Overtime may be required

• Tools & Equipment: Daily use of desktop or laptop computers, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for audit reports, data analysis, and presentations
• Physical Demands: May involve prolonged periods of sitting, computer use, and occasional standing or walking

• Collaboration: Regular interaction with flight operations teams, and regulatory bodies. Strong communication and interpersonal skills are vital.

Do you want to build a career in aviation with a leader in the air ambulance industry? Are you ready to commit to your professional success and join an equally committed organization? Are you seeking competitive compensation and benefits?

Benefits:

KAL offers employees a competitive salary along with a comprehensive benefits package, which includes:

• Company Events

• Critical Illness Insurance Coverage

• Employee Educational Assistance

• Employee Share Purchase Plan (ESPP)

• Discount Travel, car rental, retail, and gym membership

• Group Insurance (Dental Care, Extended Health Care, Life Insurance, Short Term Disability, Long Term Disability, and Vision Coverage)
• RRSP match
• Travel Arrangements: Flight and accommodation paid and arranged by the company (paid travel time included in every rotation)
  • • Employees can enhance their own travel loyalty programs by adding points from eligible flights and hotel stays.

At Keewatin Air, we actively encourage and support employee career development by providing internal training programs that assist employees in growing professionally within the organization. Also, we support employees who wish to pursue educational opportunities outside of the company at established educational institutions.

Mission:

We will distinguish ourselves by being the leaders in safe, high quality aeromedical service and air transport, through a total commitment of improving service, listening to our customer needs, and an uncompromising integrity in everything we do

Values:

• Leadership— We will lead the aeromedical field by consistently providing excellence in patient care and education.
• Safety— We will separate ourselves in the air transportation field through our uncompromising commitment to Safety.
• Adaptability— We are able to exceed our customer's expectations by providing exceptional, reliable services in the remote and challenging environments in which we operate.
• Growth— We encourage the development and continuous improvement of our operations through innovation and forward-thinking.
• Communication— We maximize our operations through clear, effective, and efficient communication with our stakeholders.
• Teamwork— We invest in the growth and development of each employee through mentorship, encouragement, and training.
• Respect - We foster an atmosphere and culture of respect, honesty, and fairness for all members of our team.

Keewatin Air LP values and support employment equity and workplace diversity and encourage all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.