Food and Beverage Server - Forte

Food & Beverage Server

Rate of Pay: $15.00 per hour + Gratuities

THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.

Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699

Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!

The Role:

As a Server in our restaurant outlets, you will be instrumental in providing the highest quality of service to our guests by working alongside and supporting the front-of-house service team. Reporting to the Restaurant leadership team, the primary responsibilities are interacting with guests, taking orders, serving food and drinks to guests, presenting bills in a timely fashion, dealing with guest allergies, keeping a clean workplace, and making sure our guests have very positive experiences. Your role will also include greeting and seating guests, running food and drinks, glassware replenishment and polishing, clearing tables, setting tables, taking payments, and replenishing service stations. You will also be stocking, doing some prep work for cocktails, making cocktails, preparing coffees and any other tasks that are assigned by the Food and Beverage Manager.

Job duties:

• Provide excellent guest service.
• Greet guests and provide dining options.
• Make suggestions based on guest preferences.
• Take and serve food/drinks orders.
• Up-sell when appropriate.
• Arrange table settings.
• Keep tables clean and tidy at all times.
• Provide guests with their receipt and collect payment.
• Cooperate and communicate with all serving and kitchen staff.
• Adhere to all relevant health department rules/regulations and all customer service guidelines.

Employment Experience and Educational Requirements:

• Friendly and outgoing personality with a passion for excellent guest service.
• Well organized during both slow and busy periods.
• High attention to detail with the ability to remain calm under pressure while working in a fast-paced environment.
• Have strong communication and excellent organizational skills.
• Must be able to work in a team environment.
• Excellent grooming and professional presentation.
• Must be able to work varied shifts, weekends, holidays and evenings.
• Have a valid Alberta ProServe certificate.
• Previous hospitality experience considered an asset.
• As a Food and Beverage Server your attitude and attention to detail are crucial in creating a positive and memorable dining experience for our guests.

Physical Demands:

• Requires continuous standing and walking throughout the shift within the restaurant and adjacent service areas while supervising dining room operations.
• Carrying and lifting trays, glassware, and small service equipment, typically up to 25 lbs.
• Frequent bending, reaching, twisting, and stooping to set tables, clear tables, clear dishes and stock lounge area and maintain service stations.
• Work efficiently in a fast-paced environment while maintaining professional posture and presentation.
• Flexibility to work varied shifts, including mornings, evenings, weekends and holidays based on business levels.

Amazing Work Perks:

• Personal days: 5 per year after 90 days of continued full-time employment
• Gratuities: Earn additional income through gratuities from satisfied guests
• Food and Beverage discounts at ALL 6 of our dining outlets
• Growth and development opportunities, both personal and professional
• Onsite newly renovated staff accommodations which include a residence convenience store and employee gym
• One meal per day in our employee cafeteria (taxable benefit)
• Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few.
• Shuttle access to Calgary and Canmore
• Health and Wellness benefits (some restrictions may apply)
• Vacation is accrued starting on your first day of work at a rate of 4% of your earnings.
• Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
• Discounted access to our Nordic Spa*
• Discounted Ski Pass and Golf rates*
• Kananaskis Parks Pass

Apply now!

Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699

*Season Availability, subject to cut off dates.