Food & Beverage Attendant

Company Description

We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996.

While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our visionary leadership, the spirit of our people, and the unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work environment.

Discover why working at the Wickaninnish Inn will transform your career and give you an opportunity to explore the Pacific Northwest.

Join our Restaurant Team as a Food & Beverage Attendant, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel & Leisure’s World’s Best Hotels.

The successful candidate must be able to lead, and be a role model for all operating standards and systems. Energy, passion, strong communication skills, and the ability to multi-task are necessary for this position. A commitment to continuous improvement is key.

We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities.

This position is available year-round. This position will work a combination of shifts as Food & Beverage Attendant in the Pointe Restaurant, Café Server in the Driftwood Café and Banquet Server, as needed.

As a Food & Beverage Attendant you will:

• Ensure efficient and personalized guest service meeting AAA 4 & 5 Diamond Standards is delivered at all times.
• Prepare and serve Barista style coffees.
• Describe food & beverages to The Pointe Restaurant standards.
• Ensure all allergies and dietary requests are managed.
• Preparation and cleanup of Driftwood Cafe and The Pointe Restaurant for ensuing shifts.
• Carry Room Service trays between buildings and to guest rooms (indoor/outdoor).
• Food running and complete menu knowledge.
• Integrate into the Special Events team when scheduled as a Banquet Server.
• Use of Silverware Point of Sale system.
• Clearing and setting tables.
• Assisting servers in any way possible.
• Stocking and managing inventory levels.
• Work with appropriate food handling guidelines.
• Balancing of cash-outs.

The Wickaninnish Inn is committed to the principles of equality and diversity in the workplace. We aim to hire the best candidate for the position based on their qualifications and merit in terms of knowledge, skills, and experience.

Our ideal candidate will embody the West Coast culture, while still being committed to the art of hospitality and pursuit of excellence. They will have:

• Exemplary guest service skills and a demonstrated willingness to exceed guest expectations.
• General knowledge of food, wine, beer and spirits.
• Ability to work quickly and efficiently in a fast paced fine dining environment.
• Ability to lift and carry up to 30 lbs/13.6 kgs.
• An appreciation for detail and customer service.
• Professional and positive attitude in every aspect of the position.
• Consistent punctuality and dedication.
• A calm, polite and composed demeanor.
• Commitment to the Wickaninnish Inn before any other employment.
• A valid Serving it Right.
• The ability to make a commitment to the position for a mutually understood and agreed upon period of time.

Salary/Wage: $18.25 per hour

Additional Information

A good relationship is built upon mutual and reciprocal appreciation. We value the time and experience you bring to your work.

By submitting an application, you are attesting that the information given is accurate. As we receive a high volume of e-mails, we are only able to respond directly to you if your resume and interests align with our currently available positions.