Food Service Supervisor

Job Description

Position: Dining Room Supervisor

Location: Résidence l’Amitié (9167 Gouin Blvd., Montréal, Quebec, H4K 2E2)

Schedule: Variable schedule based on operational needs, including days, evenings, weekends, and statutory holidays, as required.

Salary: $23.00 to $25.00 per hour, depending on experience

Maison Amitié is seeking a Dining Services Supervisor (Dining Room) to support the Front-Line Manager in the daily operations of Food Services. The successful candidate will be responsible for supervising the dining room team, ensuring exceptional service for residents, coordinating special events and catering services, and providing support for administrative and operational activities.

The ideal candidate is organized, customer service-oriented, and passionate about creating a warm and welcoming dining experience for seniors.

Job Responsibilities

• Supervise daily dining room operations and ensure exceptional customer service.
• Train, coach, and support dining room employees.
• Prepare and manage staff schedules while ensuring appropriate staffing levels are maintained.
• Respond to resident feedback and promptly resolve service-related concerns.
• Complete daily closing procedures, including sales reconciliation and deposit preparation.
• Ensure proper dining room and table setup according to established standards.
• Collaborate with team members to ensure the smooth execution of daily operations.
• Demonstrate flexibility and support operational needs based on service priorities.

Catering Services and Special Events

• Work closely with the Front-Line Manager to coordinate catered events.
• Participate in preparing quotations and pricing for catering services.
• Coordinate event logistics and execution.
• Assist with organizing themed meals, seasonal events, and resident activities.

Qualifications

• Previous supervisory experience in food services, hospitality, seniors’ residences, or a similar environment.
• Strong leadership, organizational, and customer service skills.
• Experience handling cash and preparing bank deposits.
• Experience coordinating events or catering services is considered an asset.
• Proficiency with Microsoft Office Suite (Outlook, Word, and Excel).
• Ability to effectively manage multiple priorities simultaneously.

Requirements

• Previous supervisory experience in food services, hospitality, seniors’ residences, or a similar environment.
• Strong leadership, organizational, and customer service skills.
• Experience handling cash and preparing bank deposits.
• Experience coordinating events or catering services is considered an asset.
• Proficiency with Microsoft Office Suite (Outlook, Word, and Excel).
• Ability to effectively manage multiple priorities simultaneously.
• Fluency in French is required.
• Knowledge of English is considered an asset.

This position is ideal for an individual who enjoys leading a team, organizing events, and delivering exceptional dining experience while supporting the Front-Line Manager in ensuring the efficient operation of Food Services.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

The pay range for this position is $23.00 - $25.00.