Publié hier
Fraud Prevention Advisor, Remote
@ Desjardins
Montréal, Québec
En bref
Desjardins is hiring a remote Fraud Prevention Advisor with its Group Security Office to detect suspicious transactions, advise victims of fraud and help improve security operations. The role is full-time, paid from $25.76/hour plus a shift premium, and requires French and advanced English, with occasional office attendance in Montreal.
Salaire :
À partir de 25,76 $ de l’heure
Responsabilités :
- Analyser les transactions suspectes
- Conseiller les membres victimes de fraude
- Établir une relation de conseil avec les membres
- Identifier les risques opérationnels
- Soutenir les victimes d'escroqueries
Résumé des exigences :
- DEC général dans un domaine connexe
- Un an d'expérience pertinente minimum
- Français requis
- Anglais avancé
- Disponibilité du lundi au dimanche, de 7 h à minuit
Avantages mentionnés
Source et dates
Site carrière / système de candidatures · workday
- Date publiée par l’employeur
- 2026-11-09
- Première détection par notre source
- 2026-10-08
- Mise à jour du dossier source
- 2026-11-10
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Finance et comptabilité |
| Expérience | 1 an(s) et plus |
| Heures par semaine | 40 (estimé) |
| Horaire | jour, soir, fins de semaine |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Domicile |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | French, English |
| Formation | Collégial (DEC) (exigé) |
| Avantages mentionnés | Congés payés généreux, Horaire flexible, Régime de retraite, Prime de rendement, Mieux-être |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Desjardins
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Description complète de l’entreprise
Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Ranked among the world's strongest banks according to The Banker magazine, Desjardins has some of the highest capital ratios and credit ratings in the industry and the first according to Bloomberg News.
- Abonnés LinkedIn
- 379 882
- Personnes associées sur LinkedIn
- 43 673
- Bureaux déclarés
- 100, rue des Commandeurs, Lévis, Québec G6V 7N5, CA
- 11 King St W, Toronto, ON M5H 4C7, CA
- 110 9 Ave SW, Calgary, AB T2P 0T1, CA
- 1 Complexe Desjardins, Montreal, QC H2X, CA
- Catégories d’activité
- Banking
- InsurTech
- Insurance
- Financial Services
- Autres noms enregistrés
- Desjardins
- Spécialités
- Services financiers
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 0
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses…
| Champ | Valeur |
|---|---|
| Secteur | Banking |
| Taille | 10,001+ employees |
| Siège social | Lévis, Québec |
| Type d’organisation | Privately Held |
| Spécialités | Services financiers |
| Offres sur Jobsy | 132 |
| Voir la page |
The position of fraud prevention advisor with the Desjardins Group Security Office involves more than working in a call centre. You actively help to protect thousands of members and clients, making a real, positive impact. As a fraud prevention advisor, you play a key role in preventing fraud by taking the necessary steps to detect and combat suspicious activities, while minimizing financial losses. You ensure member/client satisfaction and service quality in accordance with the organization’s standards and procedures. Interpersonal savvy is essential. More specifically, you will be required to:
Collect, compile and analyze the type and nature of suspicious transactions
Advise members and clients who are victims of fraud on preventive measures
Establish an advisory relationship by identifying current and potential needs
Identify operational risks and continuously help improve the Desjardins Group Security Office’s activities
Assist and support members and clients who are victims of various scams, ensuring they are satisfied with the support received and have an understanding of fraud.
When you join our team, you’ll get *
A competitive hourly rate starting at $25.76/hour plus a shift premium (where applicable)
An annual performance-related bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance, including telemedicine
Reimbursement of health and wellness expenses and telework equipment
* Benefits are subject to eligibility criteria.
#LI-Remote
#MVT3
What you bring to the table
General college diploma in a related field
A minimum of one year of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Available to come to the office occasionally during training and once a month afterwards. Location: 450 De Maisonneuve Blvd. W., Montreal
Available to work Monday to Sunday between 7:00 a.m. and midnight
Equity, Diversity, Inclusion and Accessibility
At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Job Family
Member/client sales and service (FG)Journal
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