Freelance Conference Interpreting Technician

About Us

MCIS Language Solutions is a not-for-profit that has evolved into a social enterprise and has been relentlessly pursuing its goal to remove language barriers for over 30 years. With over 60 full time staff and engaging a roster of over 6,000 language professionals, MCIS provides a full suite of language solutions: from language interpretation, translation and transcription to localization, training, and training development for government, legal, police services and healthcare organizations in more than 300 languages.

VISION | To connect people globally through languages.

MISSION | To advocate for language rights and equitable access to critical information and services through language solutions and human connections.

VALUES | Making a Difference, Compassion and Collaboration, Integrity and Innovation, Social Justice.

Social Purpose

Every year MCIS invests some of its net income into initiatives that support free services for vulnerable populations, training subsidies for aspiring interpreters and translators, and language advocacy initiatives such as the Our Language Rights Canada Conference on Canadian Language Advocacy Day.

Our Social Purpose Statement is that we exist to uphold the human right to be informed, heard, and understood. Language rights protect the rights of individuals and groups to choose which language(s) they use in private as well as in public interactions, such as legal, health, educational or political access to information and services.

At MCIS Language Solutions, we pride ourselves on creating opportunities for language professionals to have a meaningful impact by breaking language barriers in communities across Canada. By joining our team, you will be pivotal in ensuring individuals can access critical services in their native language.

Learn more here: MCIS Social Purpose Journey

KEY RESPONSIBILITIES

[Important Note: this is a freelance collaboration opportunity]

Position: Freelance Conference Interpreting Technician

MCIS Language Solutions is seeking a detail-oriented and adaptable Conference Interpreting Technician to provide technical support and coordination for simultaneous interpreting in both remote and in-person conference environments. In this freelance role, you will ensure seamless communication by supporting interpreters and event organizers, helping to break language barriers and facilitate access to vital information and services for diverse communities across Canada.

The Conference Interpreting Technician’s key roles and responsibilities are as follows:

Pre-Event Coordination

o Support event organizers with platform rental arrangements as needed

o Create event links for interpreters and participants, or assist organizers with link creation as required

o Obtain presentations, event materials, and coordination instructions from organizers in advance

o Verify that all necessary equipment is operational and meets event requirements (e.g., platform type, additional devices)

Event Technical Support and Coordination

o Coordinate and facilitate an early log-in session for each event, ensuring a minimum duration of 30 minutes prior to start time.

o Conduct comprehensive sound checks with speakers to eliminate echoes, background noise, and audio distortions before the event commences.

o Verify interpreters have accessed the correct log-in link and are assigned to their designated interpretation channels.

o Enable event recording promptly for the main floor and any additional interpretation channels as required.

o Activate AI captioning for the main floor and other relevant channels, ensuring accessibility for all participants.

o Share presentations and event materials with participants and interpreters in real time as speakers present, ensuring everyone has access to the content during the event.

o Monitor and manage chats, polls, and breakout rooms during the event, responding to participant needs as necessary.

o Provide immediate troubleshooting and technical support for issues such as joining difficulties, unexpected disconnections, or audio problems throughout the event.

o Terminate recordings and AI captions at the conclusion of each event and ensure secure storage of all files and captions.

Post-Event Follow-Up

o Engage in post-event follow-up by sharing event recordings and AI-generated raw captions with the event organizer, as required or applicable, ensuring timely and secure delivery of all relevant materials.

REQUIREMENTS:

Education and Training: Applicants should possess a general post-secondary education, or an equivalent combination of relevant experience and training in fields such as audio-visual technology, communications, linguistics, or technical support.

Skills and Abilities: Candidates must be capable of coordinating both remote and in-person conferencing events that require interpretation. Strong troubleshooting skills for resolving technical issues and providing prompt support are essential. The ability to communicate accurately and with attention to detail across multiple stakeholders is required.

Technology & Tools: Ownership of a professional conferencing platform license, with the ability to rent it out for contracted events, is considered an asset. Proficiency in using various conferencing platforms (e.g., Zoom, Webex, MS Teams) is preferred. Candidates should also be able to provide secure storage and delivery for recordings and AI-generated captions.

Rates: Competitive hourly rates are required for this position.

CLOSING DATE: -- Friday, November 28,2025

JOB POSTING TYPE: This is an ongoing freelance collaboration opportunity.

APPLICATION PROCESS

The application process will include an interview and a reference check. Successful candidates would then proceed to a reference check and a background check.

USE OF AI

We utilize artificial intelligence (AI) tools during the recruitment process to enhance the efficiency and effectiveness of candidate screening and selection. These tools assist in evaluating applications based on predefine criteria. If you have any questions or concerns regarding the use of AI in your application, please feel free to reach out to us.

Accommodations for job applicants with disabilities are available on request.