Publié il y a 28 jours
Front Desk Agent - Courtyard by Marriott Toronto Markham
@ InnVest Hotels
Markham, Ontario
En bref
InnVest Hotels is hiring a full-time Front Desk Agent for its Courtyard by Marriott Toronto Markham. The role handles guest registration, reservations, check-outs and charges, and coordinates room status with housekeeping and maintenance. The posting requires availability for day, evening and night shifts including weekends and holidays.
Responsabilités :
- Register guests and assign rooms
- Handle reservations, cancellations and pre-registration
- Post and file guest and ledger charges
- Coordinate room status with housekeeping and maintenance
- Sell rooms and hotel services
Résumé des exigences :
- Excellent English written and verbal communication
- Computer systems proficiency
- High school diploma or equivalent
- Availability for day, evening and night shifts, weekends and holidays
- Professional image and guest service focus
Outils et compétences
Source et dates
Site carrière / système de candidatures · ultipro
- Date publiée par l’employeur
- 2026-10-13
- Première détection par notre source
- 2026-10-13
- Mise à jour du dossier source
- 2026-10-17
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Heures par semaine | 40 (estimé) |
| Horaire | jour, soir, jours fériés, fins de semaine, nuit |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Hôpital ou clinique |
| Position | Surtout debout |
| Exigences physiques | physique faible · ordinateur modéré |
| Langues | English |
| Formation | Secondaire (DES) (exigé) |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
InnVest Hotels
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
PASSION DRIVES PERFORMANCE
Description complète de l’entreprise
Passion Drives Performance. InnVest Hotels “InnVest” succeeds because our people love what they do. Our entire team shares a deep-rooted passion for the world of hospitality and travel that extends far beyond the walls of our offices. Our company culture is built on collaboration. A nimble team where everyone has a voice and an opportunity to pursue their passions. Our skillsets are as diverse as our portfolio, but we all have a singular focus: partnership delivers the best results. We embrace an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and the curiosity and courage to challenge the status quo. With 81 hotels in our portfolio, representing 14 internationally recognized hotel brands, InnVest is the largest owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 70 hotels, making InnVest the largest operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, British Columbia to Corner Brook, Newfoundland. From roadside inns to luxury urban properties, we are also experientially diverse. At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.
- Abonnés LinkedIn
- 9 535
- Personnes associées sur LinkedIn
- 247
- Bureaux déclarés
- 200 Bay Street, Royal Bank Plaza, South Tower, Suite 2200, P.O. Box 126, Toronto, Ontario M5J 2J1, CA
- Catégories d’activité
- Real Estate
- Autres noms enregistrés
- Algonquin Resort
- InnVest Hotels
- Spécialités
- Hospitality
- Real Estate
- Asset Management
- and Hotel Management
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 0
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
Passion Drives Performance. InnVest Hotels “InnVest” succeeds because our people love what they do. Our entire team shares a deep-rooted passion for the world of hospitality and travel that extends far beyond the walls of our offices. Our company culture is built on collaboration. A nimble team where everyone has a voice and an opportunity to pursue their passions. Our skillsets are as diverse as our portfolio, but…
| Champ | Valeur |
|---|---|
| Secteur | Hospitality |
| Taille | 5,001-10,000 employees |
| Siège social | Toronto, Ontario |
| Type d’organisation | Privately Held |
| Spécialités | HospitalityReal Estate Asset Managementand Hotel Management |
| Offres sur Jobsy | 131 |
| Voir la page |
ACTIVITIES:
The duties and responsibilities for the Guest Service Representative include, but are not limited to the following:
- Create a welcoming environment for our guests.
- Register guests and assign rooms, accommodating special requests whenever possible.
- Complete pre-registration and blocking of rooms for reservations/guest arrival.
- Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.
- Understand room status and room status tracking.
- Know room locations, types of rooms available, and room rates.
- Use suggestive selling techniques to sell rooms and to promote other services of the hotel.
- Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
- Possess a working knowledge of the reservations, takes reservations for guests both in house and call in, understanding of the cancellation procedures.
- Process guest check-outs.
- Post and file all charges to guest, master, and city ledger accounts.
- Work closely with all hotel departments to improve service delivery and efficiency.
- Use proper telephone etiquette.
- Coordinate guestroom maintenance work with the engineering and maintenance division.
- Report any unusual occurrences or requests to the manager or supervisor.
- Know all safety and emergency procedures, is aware of accident prevention policies.
- Ensure the work environment is tidy and well organized at all times (lobby).
- Adhere to all health and safety guidelines and standards.
COMPETENCIES WE ARE SEEKING:
- Excellent written and verbal communication skills in English
- Excellent organizational, interpersonal and administration skills
- Proficient or familiar with computerized systems
- Demonstrated knowledge of guest service and a genuine desire to exceed guest expectations
- Present a high degree of professional work ethic and image
- High school graduate or equivalent
- Availability to work day, evening and night shifts any day of the week including weekends and holidays
Journal
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